Distyl's Posts (216)

2025-12-17 Distyl

Software Engineer - Back End

About Distyl AI Distyl AI develops AI native technologies for humans & AI to collaborate to power the operations of the Global Fortune 1000. In just 24 months, we’ve rapidly grown to partner with some of the world’s largest enterprises—including F100 telecom, healthcare, manufacturing, insurance, and retail companies—delivering multiple AI deployments with $100M+ impact. Our platform, Distillery , along with our team of AI Engineers, Researchers, and Strategists, is pioneering AI-native systems of work , solving the most complex, high-stakes challenges at scale. Distyl is founded and led by proven leaders from companies like Palantir, Apple, and top national laboratories. We work in deep partnership with OpenAI , jointly going-to-market at the largest enterprises and collaborating evaluating and testing the latest models. Backed by Lightspeed, Khosla, Coatue, industry leaders like Nat Friedman (former GitHub CEO), as well as board members of over 20+ F500s , Distyl is building the future of AI-powered enterprise operations. What You'll Do As a Software Engineer Back End you will help design, build, and optimize Distillery —our AI-native platform that powers real-world enterprise AI systems for diverse F500 workflows. Your role will involve developing scalable AI infrastructure, ensuring system reliability, and collaborating with engineers and business leaders to solve some of the most complex AI deployment challenges. Key Responsibilities Build & Scale AI-Native Infrastructure: Develop and refine a platform where AI builds, optimizes, and operates AI-powered workflows. Define how AI automation integrates into traditional enterprise infrastructure. Develop Cloud-Native Microservices & Scalable AI Systems: Design and build secure, high-performance backend services deployed across AWS/GCP/Azure or on-prem Kubernetes environments. Build using Python, FastAPI, SQLAlchemy, Alembic, and modern DevOps tools to develop scalable, reliable AI infrastructure. Optimize System Performance & Reliability: Ensure high-availability, security, and observability of AI-native workflows. Implement best practices for ML/AI Ops, distributed computing, and scalable service orchestration. Collaborate with Cross-Functional Teams: Partner with Forward-Deployed Engineers (FDEs), AI Researchers, and business SMEs to translate real-world operational needs into platform capabilities. Advocate for strong software engineering and DevOps practices, driving high coding standards and scalable architectures. Who We’re Looking For We are hiring multiple roles across different levels of seniority (3-10+ years of software engineering experience). Proficiency in Backend & Systems Engineering. Expertise in Python, Java, Golang, or C++ for building scalable, high-performance systems. Hands-on experience with Kubernetes, CI/CD, cloud platforms (AWS, GCP, or Azure), and infrastructure as code. Strong interest in AI-native development , leveraging tools like ChatGPT, Claude, Perplexity, and Cursor in engineering workflows. Experience with security, distributed systems, storage, ML/AI Ops, and large-scale observability is a plus. What We Offer The opportunity to build enterprise-scale AI infrastructure used by Fortune 500 companies. Work alongside top engineers, AI researchers, and enterprise experts in an AI-native company. Competitive salary, benefits, and equity in a fast-growing startup. Hybrid work environment – 3 days a week in our NYC or San Francisco office. If you’re a strong backend software engineer with a passion for building AI infrastructure, we’d love to hear from you. Apply now and help shape the future of AI-powered enterprise systems!

Location: New York

Salary range: None - None

2025-12-17 Distyl

IT Specialist

IT Specialist Distyl AI develops AI native technologies for humans & AI to collaborate to power the operations of the Global Fortune 1000. In just over 24 months, we’ve rapidly grown to partner with some of the world’s largest enterprises—including F100 telecom, healthcare, manufacturing, insurance, and retail companies—delivering multiple AI deployments with $100M+ impact. Our platform, Distillery, along with our team of AI Engineers, Researchers, and Strategists, is pioneering AI-native systems of work, solving the most complex, high-stakes challenges at scale. Distyl is founded and led by proven leaders from companies like Palantir, Apple, and top national laboratories. We work in deep partnership with OpenAI, jointly going-to-market at the largest enterprises and collaborating, evaluating and testing the latest models. Backed by Lightspeed, Khosla, Coatue, industry leaders like Nat Friedman (former GitHub CEO), as well as board members of over 20+ F500s, Distyl is building the future of AI-powered enterprise operations What We Are Looking For We're seeking an IT Specialist to serve as a vital member of our IT team, delivering exceptional technical support while taking ownership of key IT projects. In this hands-on role, you'll split your time between resolving support requests, maintaining critical systems, and executing improvement initiatives that directly impact our organization. Working closely with our IT Manager, you'll balance responsive end-user support with independent project execution. This position offers strong growth potential for someone who excels at both technical troubleshooting and driving meaningful improvements to our infrastructure. You'll handle everything from daily support tickets to implementing new tools and automating workflows—ensuring our team has the technology they need while continuously enhancing our IT operations. Key Responsibilities SaaS & Application Management Administer assigned SaaS applications including user provisioning, access controls, and license management Understanding of Google Context aware access monitor vs enforcement. Execute integration projects and optimize workflows across our 25+ application ecosystem Monitor usage, maintain documentation, and identify optimization opportunities Device & Identity Management Manage MDM platform for device enrollment, configuration, and compliance Handle complete hardware lifecycle from procurement to secure decommissioning Execute SSO integrations and maintain role-based access controls Understanding of SAML, OIDC, MFA, Okta Auth policies Automate user provisioning workflows and conduct routine access audits Security & Compliance Enforce MFA, perform access reviews, and monitor security dashboards (Sumo Logic) Follow incident response procedures and escalate security concerns appropriately Track software licenses, maintain asset inventory, and support compliance audits Ensure secure onboarding/offboarding processes and data handling Infrastructure & Support Manage VPN (Tailscale), office networks, Wi-Fi, and conference room technology Execute backup procedures and participate in disaster recovery exercises Troubleshoot hardware, software, and connectivity issues across hybrid workforce Collaborate with DevOps on network configurations as needed Service Delivery Primary responder for IT support via Slack, meeting SLAs (30-minute response, 4-hour resolution) Provide hands-on support for AV equipment, printers, and office technology Create and maintain IT documentation, runbooks, and knowledge base articles Deliver IT onboarding training and develop self-service resources Continuous Improvement Identify patterns in support requests and implement systematic solutions Assist in evaluating and rolling out new tools and technologies Work with vendors for procurement, support, and issue resolution Contribute to process improvements and automation initiatives What We Require 3–5 years of experience in IT support, systems administration, or similar hands-on roles. Experience managing SaaS applications, device management, and troubleshooting across macOS and Windows. Familiarity with IAM/SSO concepts (Kandji, Jamf, Okta, or similar). Understanding of basic networking (VPN, firewalls, DNS, Wi-Fi). Strong communication, organization, and problem-solving skills. A passion for learning and willingness to grow into advanced IT responsibilities. Nice to Have CompTIA Security+ or equivalent certification. Experience with scripting or automation (e.g., Bash, Python). Exposure to fast-paced startup environments or distributed teams. Interest in AI/ML or supporting AI-native workflows. Experience contributing to IT environments that have scaled from 100 to 500+ employees (nice plus). What We Offer Competitive salary, equity, and comprehensive benefits (medical/dental/vision fully covered for you and dependents). 401(k), commuter benefits, catered lunches, and onsite work (5 days/week in NYC). Opportunity to shape IT strategy at the forefront of AI adoption in the enterprise. Collaborative, mission-driven environment with focus on growth and development. Direct impact on Fortune 1000 deployments and company trajectory. Distyl AI is an equal opportunity employer committed to fostering diversity and inclusion. We encourage applicants from all backgrounds to apply. Note: This role requires in-office collaboration 5 days a week. We have offices in San Francisco, CA and New York, NY. This role is available in New York, NY only.

Location: New York

Salary range: None - None

2025-12-17 Distyl

Infrastructure Engineer

About Distyl AI Distyl AI develops AI native technologies for humans & AI to collaborate to power the operations of the Global Fortune 1000. In just 24 months, we’ve rapidly grown to partner with some of the world’s largest enterprises—including F100 telecom, healthcare, manufacturing, insurance, and retail companies—delivering multiple AI deployments with $100M+ impact. Our platform, Distillery, along with our team of AI Engineers, Researchers, and Strategists, is pioneering AI-native systems of work, solving the most complex, high-stakes challenges at scale. Distyl is founded and led by proven leaders from companies like Palantir, Apple, and top national laboratories. We work in deep partnership with OpenAI, jointly going-to-market at the largest enterprises and collaborating, evaluating, and testing the latest models. Backed by Lightspeed, Khosla, Coatue, industry leaders like Nat Friedman (former GitHub CEO), and board members of over 20+ F500s, Distyl is building the future of AI-powered enterprise What We Are Looking For A senior Infrastructure Engineer, you will play a pivotal role in shaping the foundation of Distyl AI’s platform development. This is a hands-on role for an engineer with both the breadth and depth to build secure, scalable, and easily deployable infrastructure. Your work will ensure our AI platform, Distillery, is reliable across diverse customer-hosted cloud and on-prem environments. You’ll be responsible for more than just keeping systems running—you’ll architect and evolve the core infrastructure and pipelines that enables our AI-native applications to be delivered to Fortune 500 companies. The ideal candidate is an opinionated, pragmatic engineer energized by the opportunity to define how cutting-edge AI applications are deployed in production at a global scale. Strong communication skills and a demonstrated ability to take ownership are essential. Key Responsibilities Design & Operate Cloud-Native Infrastructure: Architect and manage resilient, scalable deployments across cloud and hybrid environments, leveraging Kubernetes, serverless frameworks, and modern microservices architectures with the infrastructure that powers them. Evolve Infrastructure as Code: Drive the development of modular Terraform and GitOps configurations that ensure consistency, repeatability, and speed across multi-cloud environments. Advance Automation & CI/CD: Drive our automation strategy by building and refining CI/CD pipelines that enable rapid, reliable deployments. You'll apply modern practices like GitOps and work with a variety of build and deployment tools, such as Gradle, Bazel, Flux, Helm, and GitHub Actions, to reduce operational overhead. Embed Security & Compliance: Integrate IAM, secrets management, and secure service-to-service communication into every layer of the infrastructure. Drive Observability & Reliability: Establish robust monitoring, logging, and alerting practices with tools like Datadog Prometheus, Grafana, and OpenTelemetry to ensure our systems are performant, secure, and enterprise-ready. AgentOps & AI Tooling: Design and build the critical infrastructure for our advanced AI systems. This includes architecting AI toolchains, handling complex agent integrations and agent deployments. Qualifications 6+ years of professional experience in infrastructure, DevOps, or systems engineering roles, with a proven track record of delivering production-grade systems. Deep expertise in cloud platforms (Azure, AWS, or GCP) and container orchestration with Kubernetes. Strong experience with Infrastructure as Code tools (Terraform, Pulumi, etc.) and GitOps workflows. Hands-on experience with CI/CD systems (Flux, ArgoCD, Helm, GitHub Actions, GitLab CI). Proficiency in Python and Linux for automation and tooling. Solid knowledge of microservices architecture, distributed systems design, networking, security, IAM, and secrets management. Familiarity with modern observability stacks (Prometheus, Grafana, OpenTelemetry, DataDog). Experience with serverless frameworks and event-driven architectures. A demonstrated ownership mindset—able to take initiative, make informed decisions, and drive projects forward. Bachelor’s degree in Computer Science, Engineering, or equivalent practical experience. What We Offer The opportunity to shape AI infrastructure for Fortune 500 companies. A role at the intersection of cloud, AI, and automation, working alongside elite engineers and AI researchers. Competitive salary, benefits, and equity in a high-growth startup. Hybrid work environment – 3 days a week in our NYC office. If you’re passionate about scalable infrastructure, automation, and making AI systems deployable, we’d love to hear from you. Apply now and help define the future of AI-powered enterprise infrastructure! Note: Distyl is a hybrid working environment and requires in office collaboration 3 days a week. This role will be based in our office in New York City.

Location: New York

Salary range: None - None

2025-12-17 Distyl

Principal Advisor

Distyl AI develops AI native technologies for humans & AI to collaborate to power the operations of the Global Fortune 1000. In just 24 months, we’ve rapidly grown to partner with some of the world’s largest enterprises—including F100 telecom, healthcare, manufacturing, insurance, and retail companies—delivering multiple AI deployments with $100M+ impact. Our platform, Distillery, along with our team of AI Engineers, Researchers, and Strategists, is pioneering AI-native systems of work, solving the most complex, high-stakes challenges at scale. Distyl is founded and led by proven leaders from companies like Palantir, Apple, and top national laboratories. We work in deep partnership with OpenAI, jointly going-to-market at the largest enterprises and collaborating, evaluating and testing the latest models. Backed by Lightspeed, Khosla, Coatue, industry leaders like Nat Friedman (former GitHub CEO), as well as board members of over 20+ F500s, Distyl is building the future of AI-powered enterprise operations. The Role As a Principal Advisor, you will partner directly with CXOs across telecom, insurance, financial services, healthcare, and retail to drive AI-led reinvention of customer operations. You’ll identify high-impact opportunities to improve service efficiency, customer satisfaction, and agent performance transforming contact centers into intelligent, AI-native experience hubs. This is a high-visibility role at the intersection of AI innovation and enterprise transformation. You will shape multi-million-dollar strategic initiatives, forge industry-defining partnerships, and influence how Fortune 1000 enterprises adopt AI to reimagine customer experience. Key Responsibilities Executive Advisory: Counsel CXOs on how AI can re-architect contact center and customer operations to drive measurable enterprise value (e.g., lower cost-to-serve, improved NPS, faster resolution times). Opportunity Creation: Identify and shape AI-led initiatives that deliver step-change impact across contact center automation, workforce orchestration, and real-time reasoning. CXO Engagement: Build and sustain deep, trusted relationships with customer experience, operations, and technology leaders. Strategic Deal-Making: Lead negotiations and close $XXmm+ partnerships that unlock $XXXmm+ in enterprise value through AI-native customer engagement. Account Development: Drive continued transformation efforts at key accounts to deepen Distyl’s impact and expand adoption. Market Presence: Be recognized as a thought leader in AI-driven CX transformation - tracking trends in conversational AI, automation, and intelligent customer experience systems. Technology & Culture Curiosity: Develop a deep understanding of Distyl’s AI capabilities, ethos, and mission and how they uniquely apply to customer experience transformation. Qualifications & Experience Proven success leading large-scale customer experience or contact center transformation initiatives ($XXmm+ impact). Experience advising Fortune 1000 executives in CX, operations, or AI transformation. Deep understanding of contact center operations (e.g., workforce management, agent assist, case routing, QA, analytics). Exposure to AI-driven CX solutions such as generative AI assistants, intelligent automation, or reasoning-based decision systems. Exceptional communication and storytelling skills with both technical and non-technical audiences. Demonstrated resilience and adaptability in dynamic, high-stakes environments. Strong desire to work closely with technologists and continuously refine solutions based on enterprise feedback. Why Join Us? Redefine Customer Experience: Lead AI transformations that revolutionize how enterprises serve and engage millions of customers. Operate at the Highest Level: Engage directly with CEOs and CXOs to drive billion-dollar impact across industries. Shape Industry Standards: Partner with leading telecom, financial services, retail, and insurance enterprises to define the next generation of customer operations. High-Growth, High-Upside: Be a key leader in a hyper-growth AI company backed by the best in enterprise and AI. Mission-Driven, Elite Team: Join a culture of high ownership and deep impact, working alongside world-class AI engineers and strategists.

Location: San Francisco

Salary range: None - None

2025-12-17 Distyl

Executive Assistant

About Distyl AI: Distyl AI develops AI-native technologies for humans & AI to collaborate to power the operations of the Global Fortune 500. In just over 24 months, we’ve rapidly grown to partner with some of the world’s largest enterprises—including F100 telecom, healthcare, manufacturing, insurance, and retail companies—delivering multiple AI deployments with $100M+ impact. Our platform, Distillery, along with our team of AI Engineers, Researchers, and Strategists, is pioneering AI-native systems of work, solving the most complex, high-stakes challenges at scale. Distyl is founded and led by proven leaders from companies like Palantir, Apple, and top national laboratories. We work in deep partnership with OpenAI, jointly going-to-market at the largest enterprises and collaborating, evaluating, and testing the latest models. Backed by Lightspeed, Khosla, Coatue, industry leaders like Nat Friedman (former GitHub CEO), and board members of over 20+ F500s, Distyl is building the future of AI-powered enterprise operations. What We Are Looking For Distyl is seeking a highly organized and proactive Executive Assistant to the Co-Founder, COO to provide critical operational and administrative support. This role is ideal for someone who thrives in a fast-paced, high-growth environment, operates with precision, and demonstrates exceptional judgment and discretion. You will be instrumental in optimizing the COO’s time, managing communications and priorities, and ensuring seamless execution across operational, strategic, and administrative initiatives. This position requires someone who is detail-oriented, adaptable, and capable of anticipating needs to help the COO operate at maximum effectiveness. Key Responsibilities Executive Support Manage the COO’s complex and dynamic calendar, ensuring alignment with business priorities and operational timelines. Coordinate meetings, briefings, and cross-functional sessions, including preparing materials, agendas, and follow-up actions. Arrange domestic and international travel, including flights, accommodations, itineraries, and expense reporting. Serve as a primary liaison for internal and external communications, maintaining professionalism, confidentiality, and strong relationship management Operational & Administrative Support Act as a strategic partner to the COO by driving prioritization, focus, and alignment across key initiatives. Build and optimize systems that improve operational excellence, communication, and execution. Track strategic priorities, surface blockers, and ensure follow-through across teams. Anticipate needs and provide leverage through effective time management and preparation. Synthesize insights from multiple workstreams to continuously help the COO focus on the highest-impact areas. What We’re Looking For 5+ years of experience supporting a C-level executive, ideally in a startup, operations, or high-growth environment. Proven ability to manage complex schedules, competing priorities, and highly confidential information with discretion. Strong organizational and project management skills with meticulous attention to detail. Excellent written and verbal communication skills, with the ability to engage professionally across all levels of the organization. Highly resourceful and proactive, with the ability to anticipate needs and stay several steps ahead. Tech-savvy and comfortable using tools such as G Suite, Slack, Notion, project management platforms, and expense systems. Calm under pressure, adaptable to shifting priorities, and solutions-oriented. Based in New York City, with flexibility for occasional travel to company offsites, meetings, or events. What We Offer Competitive salary and benefits package, including equity options and healthcare. The opportunity to work at a mission-driven AI startup that is transforming how Fortune 500 companies operate. A fast-paced, dynamic work environment where your contributions will directly impact the company’s success. A collaborative culture that values professional growth and encourages taking on new responsibilities. Exposure to cutting-edge AI technologies and the opportunity to build a world-class team. If you are a proactive, detail-oriented professional who excels in supporting high-powered teams, we encourage you to apply and join our mission of enabling the future of AI-powered enterprises. Note: Distyl is a hybrid working environment and requires in-office collaboration 3 days per week in one of our offices. We have offices in New York City and San Francisco.

Location: New York

Salary range: None - None

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