Retool's Posts (184)

2025-08-20

Software Engineer, Observability

ABOUT RETOOL Nearly every company in the world runs on custom software: Gartner estimates that up to 50% of all code is written for internal use. This is the operational software for refunding orders, underwriting loans, onboarding employees, analyzing transactions, and providing customer support. But most companies don’t have adequate resources to properly invest in these tools, leading to a lot of old and clunky internal software or, even worse, users still stuck in manual and spreadsheet flows. At Retool, we’re on a mission to bring good software to everyone. We’re building a new type of development platform that combines the benefits of traditional software development with a drag-and-drop UI editor and AI, making it dramatically faster to build internal tools. We believe that the future of software development lies in abstracting away the tedious and repetitive tasks developers waste time on, while creating reusable components that act as a force multiplier for future developers and projects. The result is not just productivity, but good software by default. And that’s a mission worth striving for. Today, our customers span from small startups building their first operational tools to Fortune 500 companies building mission-critical apps for thousands of users across their business. Interested in joining us? Let us know! WHAT YOU'LL DO: In this role, you will build, integrate, and evangelize observability platforms and solutions for our products and internal systems. You will drive adoption of these solutions and ensure they drive value for the company. Your core responsibility in this role is to build and deploy observability solutions that make our products highly available, scalable, reliable, observable and delight our customers. IN THIS ROLE, YOU WILL: THE SKILLSET YOU'LL BRING: BONUS POINTS: For candidates based in San Francisco, the pay range(s) for this role is listed below and represents base salary range for non-commissionable roles or on-target earnings (OTE) for commissionable roles. This salary range may be inclusive of several career levels at Retool and will be narrowed during the interview process based on a number of factors such as (but not limited to), scope and responsibilities, the candidate’s experience and qualifications, and location. Additional compensation in the form(s) of equity, and/or commission/bonuses are dependent on the position offered. Retool provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans. San Francisco $164,600-$222,600USD Retool offers generous benefits to all employees and hybrid work location. For more information, please visit the benefits and perks section of our careers page! Retool is currently set up to employ all roles in the US and specific roles in the UK. To find roles that can be employed in the UK, please refer to our careers page and review the indicated locations. - Help build a great product that improves productivity of engineers across the globe by several orders of magnitude - Design and build observability solutions for collection, delivery, analysis, and visualization of metrics, logs, and traces - Work with engineers, designers, product managers and customer support to instrument and implement observability into our products and internal apps - Build orchestration and automation tooling around off-the-shelf solutions (e.g. Datadog, Grafana), as well as build custom solutions that meet our unique needs - Be involved in the development of scalable, distributed software systems that support globally distributed customer base - Coach and mentor other SWE; Provide leadership in iteratively defining & refining development processes as the team grows - 3+ years of related professional experience, 2+ years working on a mission critical platform with high-availability requirements - Experience with containerization (e.g. Docker, Kubernetes), infrastructure as code (e.g. Terraform) and observability (e.g. Datadog, Stackdriver, Wavefront, Grafana) stacks - A strong understanding of system availability, resiliency, and recoverability - Strong organizational skills with high attention-to-detail and able to work independently with minimal supervision - Ability to thrive in a high-energy, high-growth, fast-paced, entrepreneurial environment. Willing to learn new skills and implement new technologies - Familiarity with TypeScript and Node.js backend development - Familiarity with React frontend web development - Experience with observability platforms and tools like Datadog, Grafana, etc..

Location: San Francisco, CA

Salary range: None - None

2025-08-20

Software Engineer, Data Platform

ABOUT RETOOL Nearly every company in the world runs on custom software: Gartner estimates that up to 50% of all code is written for internal use. This is the operational software for refunding orders, underwriting loans, onboarding employees, analyzing transactions, and providing customer support. But most companies don’t have adequate resources to properly invest in these tools, leading to a lot of old and clunky internal software or, even worse, users still stuck in manual and spreadsheet flows. At Retool, we’re on a mission to bring good software to everyone. We’re building a new type of development platform that combines the benefits of traditional software development with a drag-and-drop UI editor and AI, making it dramatically faster to build internal tools. We believe that the future of software development lies in abstracting away the tedious and repetitive tasks developers waste time on, while creating reusable components that act as a force multiplier for future developers and projects. The result is not just productivity, but good software by default. And that’s a mission worth striving for. Today, our customers span from small startups building their first operational tools to Fortune 500 companies building mission-critical apps for thousands of users across their business. Interested in joining us? Let us know! WHY WE'RE LOOKING FOR YOU: Retool is a fast-growing company with quickly evolving business needs. We’re looking to hire engineers to help us build out our data ecosystem to serve the needs of our business today and for broader scale years from now. We're looking for someone who is ready to get their hands dirty, is motivated by having an impact on the business, and is constantly curious. This is the right role for someone who thrives while making sense of the blurry space that is data at a high growth startup. WHAT YOU'LL DO: You’ll design and build the infrastructure and tooling that strengthens Retool’s data culture at scale. You’ll take on projects that solidify Retool’s analytics capabilities and help the company remain data-driven. You'll develop and scale ingestion infrastructure, optimize our ETLs, and design our data infrastructure for scale, with a keen eye for data warehouse management and tooling. You'll also take on ownership of our data stack to ensure that your teammates are able to access the data they need to make decisions and technical teams are able to quickly implement events. We’ve already built out a solid stack on top of Kafka, Databricks, DBT, and of course, Retool, but we need your help to ensure it scales with the company as our user base grows. WHO YOU'LL WORK WITH: You’ll work with stakeholders across the business, including data scientists, analytics engineers, finance, marketing, engineering, product, operations, and support. You’ll be joining a broader team of Retools who are passionate about serving our customers, enjoy collaborating to build an incredibly innovative product, and enjoy swapping stories. If this sounds like you, we’d love to hear from you! IN THIS ROLE, YOU'LL: THE SKILLSET YOU'LL BRING: For candidates based in San Francisco, the pay range(s) for this role is listed below and represents base salary range for non-commissionable roles or on-target earnings (OTE) for commissionable roles. This salary range may be inclusive of several career levels at Retool and will be narrowed during the interview process based on a number of factors such as (but not limited to), scope and responsibilities, the candidate’s experience and qualifications, and location. Additional compensation in the form(s) of equity, and/or commission/bonuses are dependent on the position offered. Retool provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans. San Francisco $164,600-$222,600USD Retool offers generous benefits to all employees and hybrid work location. For more information, please visit the benefits and perks section of our careers page! Retool is currently set up to employ all roles in the US and specific roles in the UK. To find roles that can be employed in the UK, please refer to our careers page and review the indicated locations. - Architect and scale a modern data platform that will be used internally by all of Retool - Build and maintain scalable ETL pipelines to efficiently process and transform large volumes of data from source systems into our data warehouse - Work with our engineering teams to ensure robust instrumentation across areas of the product - Partner with business stakeholders to synthesize and develop requirements for core tables - Implement monitoring and observability to guarantee data quality and consistency - Articulate and implement best practices around ingestion frameworks and data pipeline development - 3+ YOE Data Engineering experience - Experience with distributed processing frameworks (e.g. Spark, Hadoop) - Experience building Infrastructure as Code (e.g. Terraform) - Must know SQL and at least one programming language (e.g. Python, Java, Javascript) - Background in Data Engineering, 3+ years of experience building and maintaining scalable data infrastructure, including distributed processing solutions (e.g. Spark), cloud-based data lakes and warehouses (e.g. Databricks, Snowflake, BigQuery), workflow management (e.g. Airflow, Luigi), and data transformation tools (e.g. DBT) - Experience using Infrastructure as Code (IaC) to automate data infrastructure provisioning and management (i.e. Terraform) - Experience implementing and defining best data practices at scale - Experience proactively identifying opportunities to improve ETL & dashboard performance and cost - Proficiency with common git workflows and at least one programming language (e.g. Python, Scala, Java) - A solution-oriented growth mindset. You’ll need to be a self-starter and thrive in a dynamic environment - A bias towards communication and collaboration with business and technical stakeholders - Quantitative rigor and systems thinking

Location: San Francisco, CA

Salary range: None - None

2025-08-20

Product Designer

ABOUT RETOOL Nearly every company in the world runs on custom software: Gartner estimates that up to 50% of all code is written for internal use. This is the operational software for refunding orders, underwriting loans, onboarding employees, analyzing transactions, and providing customer support. But most companies don’t have adequate resources to properly invest in these tools, leading to a lot of old and clunky internal software or, even worse, users still stuck in manual and spreadsheet flows. At Retool, we’re on a mission to bring good software to everyone. We’re building a new type of development platform that combines the benefits of traditional software development with a drag-and-drop UI editor and AI, making it dramatically faster to build internal tools. We believe that the future of software development lies in abstracting away the tedious and repetitive tasks developers waste time on, while creating reusable components that act as a force multiplier for future developers and projects. The result is not just productivity, but good software by default. And that’s a mission worth striving for. Today, our customers span from small startups building their first operational tools to Fortune 500 companies building mission-critical apps for thousands of users across their business. Interested in joining us? Let us know! WHY WE’RE LOOKING FOR YOU: Today, nearly every company in the world runs on custom internal software: Gartner estimates that up to 50% of all code is written for internal usage. This is the mission-critical software that runs business workflows: refunding orders, underwriting loans, moderating content, managing marketplaces, rolling out new features, onboarding employees, analyzing transactions, providing customer support…the list is nearly endless. For most companies, building and maintaining all of these tools demands a lot of engineering time—scarce, expensive resources better put to use on customer-facing products. At Retool, we expect a lot from our designers: own the full product design life-cycle, drive key product decisions, and maintain a relentless focus on creating impactful work. We’re constantly seeking just the right balance between convention and configuration, between technical expressiveness and conceptual simplicity. You’ll be joining an experienced, tight-knit, and collaborative group from diverse backgrounds who love combining research, data insights, and peer feedback into a user-centered design process. While we work very closely with our product teams, we’re intentional about preserving space for designers to learn and work alongside each other. ABOUT THE TEAM: Retool designers make decisions that will affect millions of people, from the developers creating software to the employees who operate it every day. Instead of designing just one product, we’re effectively designing unique software products for thousands of companies across many different verticals. This also presents a unique design challenge. Because it’s possible to build nearly anything in Retool, we don’t have absolute control over how our users experience the product. We’re constantly seeking just the right balance between convention and configuration, between technical expressiveness and conceptual simplicity. As a Product Designer, you’ll be joining an experienced, tight-knit, and collaborative group from diverse backgrounds who love combining research, data insights, and peer feedback into a user-centered design process. While we work very closely with our product teams, we’re intentional about preserving space for designers to learn and work alongside each other. WHAT YOU’LL DO: THE SKILLSET YOU'LL BRING: For candidates based in San Francisco, the pay range(s) for this role is listed below and represents base salary range for non-commissionable roles or on-target earnings (OTE) for commissionable roles. This salary range may be inclusive of several career levels at Retool and will be narrowed during the interview process based on a number of factors such as (but not limited to), scope and responsibilities, the candidate’s experience and qualifications, and location. Additional compensation in the form(s) of equity, and/or commission/bonuses are dependent on the position offered. Retool provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans. San Francisco $164,600-$251,900USD Retool offers generous benefits to all employees and hybrid work location. For more information, please visit the benefits and perks section of our careers page! Retool is currently set up to employ all roles in the US and specific roles in the UK. To find roles that can be employed in the UK, please refer to our careers page and review the indicated locations. - Own and drive the complete product design lifecycle of major features - Partner with product, engineering, success, sales, and marketing to understand business objectives and uncover customer insights - Perform user research to identify problems and validate solutions - Produce the artifacts needed—specs, sketches, wireframes, mockups, prototypes, or code—to take UI ideas from conception to production - Participate in design reviews and share work regularly with designers, cross-functional teams, leadership, and the company - Contribute to Retool’s design system and component library - Help establish design team processes and uphold high standards for design and product quality - Have a strong portfolio demonstrating a generalist design skills and experience driving the product design lifecycle from end-to-end - Are excited about breaking down technically complex problems into abstractions, finding a balance between ease of use, learnability, and power - Love thinking systematically about hard problems with a lot of tradeoffs—then going deep on getting the details right through rapid, continual iteration - Are customer-obsessed and excited to spend time with users - Have experience designing developer-centric products, creative software, and/or enterprise internal tools - Are comfortable with basic HTML, CSS, and JavaScript. (Bonus points if you have some working knowledge of SQL, databases, or APIs!) - Are an excellent communicator (and consider writing to be a fundamental design skill) - Thrive in ambiguity, can independently prioritize work based on user needs and business goals, and take responsibility to drive product ideas forward - Are inspired to radically rethink how software is built

Location: New York, NY; San Francisco, CA

Salary range: None - None

2025-08-20

Design Producer

ABOUT RETOOL Nearly every company in the world runs on custom software: Gartner estimates that up to 50% of all code is written for internal use. This is the operational software for refunding orders, underwriting loans, onboarding employees, analyzing transactions, and providing customer support. But most companies don’t have adequate resources to properly invest in these tools, leading to a lot of old and clunky internal software or, even worse, users still stuck in manual and spreadsheet flows. At Retool, we’re on a mission to bring good software to everyone. We’re building a new type of development platform that combines the benefits of traditional software development with a drag-and-drop UI editor and AI, making it dramatically faster to build internal tools. We believe that the future of software development lies in abstracting away the tedious and repetitive tasks developers waste time on, while creating reusable components that act as a force multiplier for future developers and projects. The result is not just productivity, but good software by default. And that’s a mission worth striving for. Today, our customers span from small startups building their first operational tools to Fortune 500 companies building mission-critical apps for thousands of users across their business. Interested in joining us? Let us know! DESIGN AT RETOOLRetool designers make decisions that will affect millions of people, from the developers creating software to the employees who operate it every day. Instead of designing just one product, we’re effectively designing unique software products for thousands of companies across many different verticals. This also presents a unique design challenge. Because it’s possible to build nearly anything in Retool, we don’t have absolute control over how our users experience the product. We’re constantly seeking just the right balance between convention and configuration, between technical expressiveness and conceptual simplicity. ABOUT THE ROLE Retool is looking for a Design Producer to maintain and enable our creative processes to help the team deliver high-quality, and impactful work. The best design work is made possible with best in class design processes. With our goal of not building another cookie-cutter enterprise SaaS brand, a well established process will play a critical role in yielding the best results. This position sits within our Brand Design team and will partner closely with multidisciplined designers, marketers and product partners, playing an important role in implementing a structured, efficient process for shipping work across web, brand systems, events, campaigns, employee experience and more. IN THIS ROLE, YOU'LL: THE SKILLSET YOU’LL BRING: For candidates based in the United States, we have three geographic pay zones. For this role, the pay range(s) for this role in each zone is listed below and represents base salary range for non-commissionable roles or on-target earnings (OTE) for commissionable roles. This salary range may be inclusive of several career levels at Retool and will be narrowed during the interview process based on a number of factors such as (but not limited to), scope and responsibilities, the candidate’s experience and qualifications, and location. Additional compensation in the form(s) of equity, and/or commission/bonuses are dependent on the position offered. Retool provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans. Tier 1 $171,695-$202,055USD Tier 2 $145,935-$180,320USD Tier 3 $120,290-$148,580USD Retool offers generous benefits to all employees and hybrid work location. For more information, please visit the benefits and perks section of our careers page! Retool is currently set up to employ all roles in the US and specific roles in the UK. To find roles that can be employed in the UK, please refer to our careers page and review the indicated locations. - Partner with cross-functional partners to define project requirements and scope against business objectives. Negotiating while driving for net positive outcomes - Define, implement, iterate and evangelize the design process across all creative initiatives - Manage the creative production process to best enable the Brand Design team to deliver high-quality creative work that successfully connects to business impact - Source, onboard, and manage external creative partners (e.g creative agencies, illustrators photographers, production companies). Negotiate and manage project statements of work, budget estimates, and partner contracts - Build systems for project documentation, status tracking, and facilitate communication practices with stakeholders around quality, impact and efficiency that maintain project health and set clear expectations for decision making - Establish planning and resource processes in collaboration with design leadership on quarterly and annual project roadmaps - Act as a champion for the brand and how design is applied globally - Be an active participant in design at Retool, providing thoughtful feedback across design and product teams in critiques, reviews, and mor - Minimum of 5 years of experience as producer in a creative agency or in-house team - Understanding of the formal elements of graphic design—not just limited to the web—including typography, color, layout, and composition - Demonstrated ability to facilitate the creative development process and guide the execution from conception to launch - Excellent written and verbal communication skills; showcasing an ability to clearly communicate with team members, cross-functional partners, vendors, and leadership - Strong problem solving, project management, and organizational skills - You are detail-oriented, organized, and are driven to create and maintain systems that enable others to do their best work - A track record of successfully collaborating with design, marketing, product, and engineering partners to translate creative needs, marketing insights, and project constraints into informed decisions that support the needs of the business - An aptitude for thriving in a fast-paced, high-growth startup environment, balancing simultaneous workstreams while independently prioritizing work based on project objectives and business goals - Thoughtful, empathetic, and creative —you're a self-starter with a proactive work ethic and the ability to operate independently within a small team

Location: Remote

Salary range: None - None

2025-08-20

Engineering Manager

ABOUT RETOOL Nearly every company in the world runs on custom software: Gartner estimates that up to 50% of all code is written for internal use. This is the operational software for refunding orders, underwriting loans, onboarding employees, analyzing transactions, and providing customer support. But most companies don’t have adequate resources to properly invest in these tools, leading to a lot of old and clunky internal software or, even worse, users still stuck in manual and spreadsheet flows. At Retool, we’re on a mission to bring good software to everyone. We’re building a new type of development platform that combines the benefits of traditional software development with a drag-and-drop UI editor and AI, making it dramatically faster to build internal tools. We believe that the future of software development lies in abstracting away the tedious and repetitive tasks developers waste time on, while creating reusable components that act as a force multiplier for future developers and projects. The result is not just productivity, but good software by default. And that’s a mission worth striving for. Today, our customers span from small startups building their first operational tools to Fortune 500 companies building mission-critical apps for thousands of users across their business. Interested in joining us? Let us know! WHY WE’RE LOOKING FOR YOU: Our engineering leaders are at the forefront of our product development efforts, working to bridge the gap between engineering excellence and customer impact. We look for leaders who not only bring strong technical experience but also possess the strategic vision needed to shape Retool’s product direction, balancing day-to-day execution with longer-term thinking. You'll lead a dedicated team of engineers, helping them build, iterate, and maintain product features that deliver real value for our users. Your teams' work will span the stack, and across product lines to drive a portfolio of dynamic, impactful products and user experiences. In this role, you’ll collaborate closely with cross-functional teams to ensure we’re delivering a product that aligns with our user needs and business objectives. You’ll set technical and product priorities for your team, ensuring they have the resources and support needed to succeed while focusing on the long-term architectural soundness of our platform. Most importantly, play a critical role in shaping the engineering culture at Retool, emphasizing continuous learning, knowledge-sharing, and high standards for quality. At Retool, we like to emphasize the word "leader" — the right leader is expected to take ownership, get decisions made, keep our energy and tempo up, and continuously improve the environment for our engineers. IN THIS ROLE, YOU WILL: THE SKILLSET YOU'LL BRING: For candidates based in San Francisco, the pay range(s) for this role is listed below and represents base salary range for non-commissionable roles or on-target earnings (OTE) for commissionable roles. This salary range may be inclusive of several career levels at Retool and will be narrowed during the interview process based on a number of factors such as (but not limited to), scope and responsibilities, the candidate’s experience and qualifications, and location. Additional compensation in the form(s) of equity, and/or commission/bonuses are dependent on the position offered. Retool provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans. San Francisco $188,400-$251,900USD Retool offers generous benefits to all employees and hybrid work location. For more information, please visit the benefits and perks section of our careers page! Retool is currently set up to employ all roles in the US and specific roles in the UK. To find roles that can be employed in the UK, please refer to our careers page and review the indicated locations. - Communicate and collaborate effectively with Product and Design counterparts - Manage a fullstack team of engineers; support the team by identifying growth opportunities, providing continuous feedback, and performance management as appropriate - Establish and define your team's strategy to ensure execution maximizes business impact - Meet with customers to better understand product sentiment - Introduce scalable, repeatable processes that help engineering and product teams deliver a successful product - Partner with recruiting on building out a diverse team of exceptionally motivated engineers - 3+ years of experience successfully leading and managing teams - A strong ability to champion an engineering team through macro process changes - Deep technical understanding; we don’t expect you to code, but you should be able to navigate our codebase and engage deeply on design and architecture - A history of orienting teams and setting strategy toward engineering goals, with a bias toward impact - Experience successfully recruiting, building, and scaling teams - A propensity to operate as a business-owner — caring deeply about our customers, product, and team - Thoughtfulness around engineering culture, process, and identity - Proficiency in navigating through ambiguity, managing stakeholders, communicating in a structured manner, as well as driving maximal accountability and excellence - A collaborative skillset to partner effectively with product, design, and go-to-market teams

Location: San Francisco, CA

Salary range: None - None

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