Nightfall AI's Posts (68)

2025-06-17

Senior Customer Success Manager

Nightfall AI (www.nightfall.ai) is the unified platform that prevents data leaks and enables secure collaboration by protecting sensitive data and controlling how it's shared. For decades, legacy data leak prevention (DLP) solutions have failed to adequately protect sensitive information. Traditional DLP is outdated, intrusive, and complex - it wasn't designed for today's modern enterprise where users continuously share data across interconnected SaaS applications, endpoints, and now generative AI. Nightfall AI is the first AI-native DLP solution. We leverage AI to achieve twice the accuracy with a fraction of the false positives that overwhelm security teams. Nightfall does this without disrupting modern work patterns. Our AI-native platform spans sensitive data protection across SaaS, email, data exfiltration prevention on SaaS, endpoints, and data encryption. Nightfall's Developer Platform provides an open, flexible environment for developers to integrate our data classification and protection capabilities anywhere, including establishing trust boundaries for AI model building and consumption. Pacific Time Zone requirement: You must be based in the Pacific Time Zone (PT) to align with our needs.As aCustomer Success Managerat Nightfall, you’ll play a pivotal role with our customers. You’ll help orchestrate the customer relationship, drive effective product adoption, and advise on integrations to ensure customers are deriving value & seeing success with the Nightfall platform. This is the perfect role for someone who is eager to be on the frontlines of the data security industry and work closely with customers at a fast-growing startup. Nightfall is a cybersecurity startup dedicated to helping organizations secure and manage their sensitive data. As a leading enterprise technology company, our product affects the personal data that people entrust businesses to store & process with care every day. Critical data in modern organizations is often sprayed across a broad set of cloud data silos, and it’s a herculean task for security & compliance teams to monitor, manage, and protect this highly sensitive data. Via machine learning, our product makes it easy for organizations to discover, classify, and protect this sensitive data across their cloud footprint - such as their corporate SaaS, data infrastructure, and even their own apps. In doing so, we prevent data leakage, provide unprecedented data visibility & protection across the cloud, and enable compliance. We’re a technology startup founded in San Francisco, well-funded by leading institutional investors like Bain and Venrock, and a cadre of security & IT leaders from Okta, Salesforce, Atlassian, Splunk, FireEye, and more. Learn more on our website www.nightfall.ai or by reaching out via email at careers@nightfall.ai. - Manage customer success and ensure customers realize the full value of the Nightfall platform - Develop and deliver a roadmap to success, advising customers to reach business goals - Drive product adoption and ongoing use of Nightfall, while delivering and maintaining customer happiness - Collaborate cross-functionally to drive expansion revenue and manage renewals - Engage with business leaders to thoughtfully help them identify upsell opportunities to expand Nightfall’s footprint and depth of engagement - Communicate enhancement opportunities & product feedback across engineering, product, sales & marketing - Become an expert on the Nightfall platform and our integrations, while keeping up with industry trends in data security - 5+ years of consulting, account management, customer success, or sales experience, working with enterprise customers in SaaS startup settings - You have a proven track record of managing enterprise clients supporting enterprise clients - You prioritize customer experience with a focus on customer happiness and retention - You drive to understand customers’ business goals, anticipate future needs, and identify solutions - You are a team player with a high level of integrity and a desire to assist your team - you can be flexible as your team scales - You have proven capacity to develop relationships and optimize enterprise customer accounts - You have strong business acumen and an interest in machine learning & information security - You have an aptitude for digesting and effectively communicating technical concepts across audiences of varying technical ability - You’re resourceful - you may not have all the answers, but you know how to find them

Location: Remote (US & Canada)

Salary range: None - None

2025-06-17

Operations Coordinator

Nightfall AI (www.nightfall.ai) is the unified platform that prevents data leaks and enables secure collaboration by protecting sensitive data and controlling how it's shared. For decades, legacy data leak prevention (DLP) solutions have failed to adequately protect sensitive information. Traditional DLP is outdated, intrusive, and complex - it wasn't designed for today's modern enterprise where users continuously share data across interconnected SaaS applications, endpoints, and now generative AI. Nightfall AI is the first AI-native DLP solution. We leverage AI to achieve twice the accuracy with a fraction of the false positives that overwhelm security teams. Nightfall does this without disrupting modern work patterns. Our AI-native platform spans sensitive data protection across SaaS, email, data exfiltration prevention on SaaS, endpoints, and data encryption. Nightfall's Developer Platform provides an open, flexible environment for developers to integrate our data classification and protection capabilities anywhere, including establishing trust boundaries for AI model building and consumption. As an Operations Coordinator at Nightfall, you will provide day to day operational support, including coordination and logistics across programs. This could include new hire onboarding, culture building & events, performance management, and others. You will wear many hats and work at both the strategic and tactical level, project managing key cross functional initiatives and designing new programs; finding, recruiting, onboarding new team members; and being a key advisor to hiring managers. You will provide support across the People and Operations teams and will help maintain and cultivate our culture as we scale. Location: You must be located in the San Francisco Bay Area and able to work out of our office 3 days a week for this role. Responsibilities Qualifications Nightfall is a cybersecurity startup dedicated to helping organizations secure and manage their sensitive data. As a leading enterprise technology company, our product affects the personal data that people entrust businesses to store & process with care every day. Critical data in modern organizations is often sprayed across a broad set of cloud data silos, and it’s a herculean task for security & compliance teams to monitor, manage, and protect this highly sensitive data. Via machine learning, our product makes it easy for organizations to discover, classify, and protect this sensitive data across their cloud footprint - such as their corporate SaaS, data infrastructure, and even their own apps. In doing so, we prevent data leakage, provide unprecedented data visibility & protection across the cloud, and enable compliance. We’re a technology startup founded in San Francisco, well-funded by leading institutional investors like Bain and Venrock, and a cadre of security & IT leaders from Okta, Salesforce, Atlassian, Splunk, FireEye, and more. Learn more on our website www.nightfall.ai or by reaching out via email at careers@nightfall.ai. - Work closely with and provide administrative and strategic support to the founders, assisting with operational execution and ad hoc projects - Project manage company-wide initiatives, including performance management cycles, on and offboarding, event planning, office and equipment management, etc - Own full-cycle recruiting by sourcing and engaging both active and passive candidates, performing initial interview calls, and managing candidates throughout the hiring process while working closely with and serving as a trusted advisor to hiring managers - Collaborate across teams to improve internal processes, drive efficiencies, and enhance overall employee experience - 1+ years of program coordination, project management, or operations experience - Entrepreneurial mindset; motivated to work collaboratively in a fast-paced environment - Adaptability and flexibility to work in new situations, pick up new skills, and do what it takes to get the job done - Detail oriented and experience managing complex projects while demonstrating exceptional business judgment and building relationships internally across the company and with external vendors - Excellent communication skills, both in writing and verbally - Comfort with ambiguity, and an ability to both delve into details and engage meaningfully on overall strategy - Experience in a startup, consulting, or similar environment

Location: Palo Alto, California, United States

Salary range: None - None

2025-06-17

Chief of Staff

Nightfall AI (www.nightfall.ai) is the unified platform that prevents data leaks and enables secure collaboration by protecting sensitive data and controlling how it's shared. For decades, legacy data leak prevention (DLP) solutions have failed to adequately protect sensitive information. Traditional DLP is outdated, intrusive, and complex - it wasn't designed for today's modern enterprise where users continuously share data across interconnected SaaS applications, endpoints, and now generative AI. Nightfall AI is the first AI-native DLP solution. We leverage AI to achieve twice the accuracy with a fraction of the false positives that overwhelm security teams. Nightfall does this without disrupting modern work patterns. Our AI-native platform spans sensitive data protection across SaaS, email, data exfiltration prevention on SaaS, endpoints, and data encryption. Nightfall's Developer Platform provides an open, flexible environment for developers to integrate our data classification and protection capabilities anywhere, including establishing trust boundaries for AI model building and consumption. We’re looking for an entrepreneurial generalist to join Nightfall in a high-impact role. You will work directly with the founders across all aspects of the company's needs and the business and will report to the company's CEO. The role is cross functional and cuts across revenue operations, HR, and strategic projects. This role is for you if you're interested in broad exposure to many business functions and people at an extremely fast pace. In this role, you will innovate new programs from scratch, engage cross-functionally, and operate with high ownership. Bonus Points Nightfall is a cybersecurity startup dedicated to helping organizations secure and manage their sensitive data. As a leading enterprise technology company, our product affects the personal data that people entrust businesses to store & process with care every day. Critical data in modern organizations is often sprayed across a broad set of cloud data silos, and it’s a herculean task for security & compliance teams to monitor, manage, and protect this highly sensitive data. Via machine learning, our product makes it easy for organizations to discover, classify, and protect this sensitive data across their cloud footprint - such as their corporate SaaS, data infrastructure, and even their own apps. In doing so, we prevent data leakage, provide unprecedented data visibility & protection across the cloud, and enable compliance. We’re a technology startup founded in San Francisco, well-funded by leading institutional investors like Bain and Venrock, and a cadre of security & IT leaders from Okta, Salesforce, Atlassian, Splunk, FireEye, and more. Learn more on our website www.nightfall.ai or by reaching out via email at careers@nightfall.ai. - Drive strategic sales operations by partnering with GTM leadership to optimize sales strategy, planning, forecasting, compensation, enablement, and efficiency, while identifying growth opportunities and streamlining processes to maximize revenue impact - Execute ad hoc projects as directed by the founders - Drive operational excellence and culture by managing key people initiatives and cross-functional collaboration to enhance employee experience and organizational effectiveness - Understand all departments and their respective people, goals, and projects; Jump in and fill to move key priorities forward; Streamline processes and identify opportunities for improvement - Recognize opportunities and execute them with direct approval from the founders - Innovate new tools, processes, campaigns, and growth strategies from the ground up; Scope and deliver proof of concepts and bring new ideas to fruition from start to finish - Ensure information moves fluidly across the organization; Prepare briefings for all meetings; Transfer knowledge from meetings to appropriate team members; Help build systems to share information and to institutionalize knowledge gained - Refine and communicate founder priorities or company positioning to others in the company and in the market - Help structure deals and diligence potential partnership and investment opportunities - Prior experience in revenue operations, management consulting, private equity, or venture capital or has served in a Chief of Staff or General Manager capacity previously - Technical background or comfort with technical content - Thrives on multitasking & comfort with ambiguity - Fluency with modern tools for productivity and collaboration - Intellectually curious about data security and AI - Willing to make recommendations and decisions with incomplete information - Excels at receiving an open-ended project or challenge, putting structure to it, and getting it done effectively with limited guidance - Open-minded, adaptable, and has a passion for finding ways to accomplish the goal - Not intimidated by contracts or negotiations - Effective, precise, and concise communicator - High attention to detail, precision, and data-driven mindset - You want to be a founder someday, and/or are passionate about entrepreneurship - You're excited to have tons of autonomy and responsibility right out the gate

Location: San Francisco, California, United States

Salary range: None - None

2024-07-09

Sales and Marketing Operations Manager

Nightfall AI (www.nightfall.ai) is the unified platform that prevents data leaks and enables secure collaboration by protecting sensitive data and controlling how it's shared. For decades, legacy data leak prevention (DLP) solutions have failed to adequately protect sensitive information. Traditional DLP is outdated, intrusive, and complex - it wasn't designed for today's modern enterprise where users continuously share data across interconnected SaaS applications, endpoints, and now generative AI. Nightfall AI is the first AI-native DLP solution. We leverage AI to achieve twice the accuracy with a fraction of the false positives that overwhelm security teams. Nightfall does this without disrupting modern work patterns. Our AI-native platform spans sensitive data protection across SaaS, email, data exfiltration prevention on SaaS, endpoints, and data encryption. Nightfall's Developer Platform provides an open, flexible environment for developers to integrate our data classification and protection capabilities anywhere, including establishing trust boundaries for AI model building and consumption. Position Overview: We are looking for a skilled operations expert with experience across sales and marketing. In this role, you will work to build and manage the marketing and sales stack with an emphasis on email programs, as well as lead flow, routing, and scoring. This is a technical role that requires expertise in sales and marketing operations tools such as Salesforce.com, HubSpot, Google Analytics, and Outreach. The ideal candidate is someone that is detail oriented, organized, great at problem solving, and thrives in a very fast-paced, early-stage environment. Responsibilities: Qualifications: Nightfall is a cybersecurity startup dedicated to helping organizations secure and manage their sensitive data. As a leading enterprise technology company, our product affects the personal data that people entrust businesses to store & process with care every day. Critical data in modern organizations is often sprayed across a broad set of cloud data silos, and it’s a herculean task for security & compliance teams to monitor, manage, and protect this highly sensitive data. Via machine learning, our product makes it easy for organizations to discover, classify, and protect this sensitive data across their cloud footprint - such as their corporate SaaS, data infrastructure, and even their own apps. In doing so, we prevent data leakage, provide unprecedented data visibility & protection across the cloud, and enable compliance. We’re a technology startup founded in San Francisco, well-funded by leading institutional investors like Bain and Venrock, and a cadre of security & IT leaders from Okta, Salesforce, Atlassian, Splunk, FireEye, and more. Learn more on our website www.nightfall.ai or by reaching out via email at careers@nightfall.ai. - Handle the technical setup of emails, landing pages and automated nurture programs in support of demand generation and retention efforts - Continually iterate on and processes for lead capture, management, routing and scoring - Partner closely with sales to implement a seamless lead-to-close process that provides visibility into marketing’s impact on sales pipeline - Conduct regular Marketing Operations Reviews to align Marketing strategy with tactics and ensure effective execution of Marketing strategy - Generate regular reports and dashboards to track key performance metrics and provide insights to stakeholders. - Continuously improve our marketing automation processes in salesforce and other systems and drive the roadmap, from data cleansing to predictive analytics and program management - Drive the technical evolution of marketing and sales systems - Bachelor’s degree in Marketing, Business, Math, Physics, or related discipline - 3-5 years experience in marketing operations, including use of CRM (Salesforce), marketing automation (Hubspot) and analytical tools - Results oriented with experience using qualitative and quantitative metrics with a focus on revenue, conversion, sales and other marketing goals - Strong interpersonal skills and the ability to coordinate across multiple departments - Proactive, self-motivated, and detail-oriented with a strong commitment to excellence. - Strong project management skills, with the ability to manage multiple projects simultaneously and meet deadlines

Location: Remote (US & Canada)

Salary range: None - None

2024-07-09

Chief of Staff / Special Projects

Nightfall AI (www.nightfall.ai) is the unified platform that prevents data leaks and enables secure collaboration by protecting sensitive data and controlling how it's shared. For decades, legacy data leak prevention (DLP) solutions have failed to adequately protect sensitive information. Traditional DLP is outdated, intrusive, and complex - it wasn't designed for today's modern enterprise where users continuously share data across interconnected SaaS applications, endpoints, and now generative AI. Nightfall AI is the first AI-native DLP solution. We leverage AI to achieve twice the accuracy with a fraction of the false positives that overwhelm security teams. Nightfall does this without disrupting modern work patterns. Our AI-native platform spans sensitive data protection across SaaS, email, data exfiltration prevention on SaaS, endpoints, and data encryption. Nightfall's Developer Platform provides an open, flexible environment for developers to integrate our data classification and protection capabilities anywhere, including establishing trust boundaries for AI model building and consumption. We’re looking for an entrepreneurial generalist to join Nightfall in a high-impact role. You will work directly with the founders across all aspects of the company's needs and the business. The role is a combination of Chief of Staff, entrepreneur, business development, and analyst. This role is for you if you're interested in broad exposure to many business functions and people at an extremely fast pace. In this role, you will innovate new programs from scratch, engage cross-functionally, and operate with high ownership. Bonus Points Nightfall is a cybersecurity startup dedicated to helping organizations secure and manage their sensitive data. As a leading enterprise technology company, our product affects the personal data that people entrust businesses to store & process with care every day. Critical data in modern organizations is often sprayed across a broad set of cloud data silos, and it’s a herculean task for security & compliance teams to monitor, manage, and protect this highly sensitive data. Via machine learning, our product makes it easy for organizations to discover, classify, and protect this sensitive data across their cloud footprint - such as their corporate SaaS, data infrastructure, and even their own apps. In doing so, we prevent data leakage, provide unprecedented data visibility & protection across the cloud, and enable compliance. We’re a technology startup founded in San Francisco, well-funded by leading institutional investors like Bain and Venrock, and a cadre of security & IT leaders from Okta, Salesforce, Atlassian, Splunk, FireEye, and more. Learn more on our website www.nightfall.ai or by reaching out via email at careers@nightfall.ai. - Execute ad hoc projects as directed by the founders - Understand all departments and their respective people, goals, and projects; Jump in and fill to move key priorities forward; Streamline processes and identify opportunities for improvement - Recognize opportunities and execute them with direct approval from the founders - Create blogs, guides, talks, thought pieces, or other content on technical topics about which you are passionate - Innovate new tools, processes, campaigns, and growth strategies from the ground up; Scope and deliver proof of concepts and bring new ideas to fruition from start to finish - Ensure information moves fluidly across the organization; Prepare briefings for all meetings; Transfer knowledge from meetings to appropriate team members; Help build systems to share information and to institutionalize knowledge gained - Refine and communicate founder priorities or company positioning to others in the company and in the market - Help structure deals and diligence potential partnership and investment opportunities - Computer Science background or equivalent experience software engineering experience; Comfort with technical content - Prior experience in management consulting, private equity, or venture capital or has served in a Chief of Staff or General Manager capacity previously - Thrives on multitasking & comfort with ambiguity - Fluency with modern tools for productivity and collaboration - Intellectually curious about data security and AI - Willing to make recommendations and decisions with incomplete information - Excels at receiving an open-ended project or challenge, putting structure to it, and getting it done effectively with limited guidance - Open-minded, adaptable, and has a passion for finding ways to accomplish the goal - Not intimidated by contracts or negotiations - Effective, precise, and concise communicator - High attention to detail, precision, and data-driven mindset - You want to be a founder someday, and/or are passionate about entrepreneurship - You're excited to have tons of autonomy and responsibility right out the gate

Location: Remote (US & Canada)

Salary range: None - None

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