Nightfall AI's Posts (32)

Senior Data Engineer

Nightfall AI (www.nightfall.ai) is the unified platform that prevents data leaks and enables secure collaboration by protecting sensitive data and controlling how it's shared. For decades, legacy data leak prevention (DLP) solutions have failed to adequately protect sensitive information. Traditional DLP is outdated, intrusive, and complex - it wasn't designed for today's modern enterprise where users continuously share data across interconnected SaaS applications, endpoints, and now generative AI. Nightfall AI is the first AI-native DLP solution. We leverage AI to achieve twice the accuracy with a fraction of the false positives that overwhelm security teams. Nightfall does this without disrupting modern work patterns. Our AI-native platform spans sensitive data protection across SaaS, email, data exfiltration prevention on SaaS, endpoints, and data encryption. Nightfall's Developer Platform provides an open, flexible environment for developers to integrate our data classification and protection capabilities anywhere, including establishing trust boundaries for AI model building and consumption. This is a hybrid role based out of our San Francisco office. Nightfall is a cybersecurity startup dedicated to helping organizations secure and manage their sensitive data. As a leading enterprise technology company, our product affects the personal data that people entrust businesses to store & process with care every day. Critical data in modern organizations is often sprayed across a broad set of cloud data silos, and it’s a herculean task for security & compliance teams to monitor, manage, and protect this highly sensitive data. Via machine learning, our product makes it easy for organizations to discover, classify, and protect this sensitive data across their cloud footprint - such as their corporate SaaS, data infrastructure, and even their own apps. In doing so, we prevent data leakage, provide unprecedented data visibility & protection across the cloud, and enable compliance. We’re a technology startup founded in San Francisco, well-funded by leading institutional investors like Bain and Venrock, and a cadre of security & IT leaders from Okta, Salesforce, Atlassian, Splunk, FireEye, and more. Learn more on our website www.nightfall.ai or by reaching out via email at careers@nightfall.ai. - Design, build, and own the core data models and infrastructure to manage data across Nightfall’s analytics stack - AWS, Kafka, Glue, S3, Snowflake, Cassandra, Cockroach DB, Tableau, and Datadog. - Collaborate closely with Data Analysts to unlock the data needed to power dashboards, ad-hoc analyses, monitoring, and high-quality decision-making across the company. - Collaborate closely with ML Engineering and Data Science to scale our data pipelines for machine learning, analytics, and data annotation. - Design and implement a data quality monitoring system with source-to-target data validations and anomaly detection. - Collaborate with Security and Engineering to meet data governance requirements. - SQL Expert. Solid experience in Python or similar. - Experience (5+ years) with analytical data warehouses/lakes. AWS/Snowflake preferred. - Experience (5+ years) developing data pipelines supporting ML/NLP projects. Experience with popular MLOps and data annotation platforms is a plus. - Experience (5+ years) analyzing complex datasets using SQL, optimizing queries, working with Data Analysts to automate dashboards (Tableau preferred), and performing ad-hoc analyses that lead to actionable business insights. - Bachelor's degree in Computer Science or related field. MS/PhD a plus. - Experience with source code repositories and cloud monitoring tools (Datadog preferred). - Possess excellent communication skills, strong analytical skills, and the ability to work independently and as part of a team. - The ability to thrive in a dynamic environment, being flexible and willing to jump in and do whatever it takes to be successful.

Location: San Francisco, California, United States

Salary range: None - None

Chief of Staff / Special Projects

Nightfall AI (www.nightfall.ai) is the unified platform that prevents data leaks and enables secure collaboration by protecting sensitive data and controlling how it's shared. For decades, legacy data leak prevention (DLP) solutions have failed to adequately protect sensitive information. Traditional DLP is outdated, intrusive, and complex - it wasn't designed for today's modern enterprise where users continuously share data across interconnected SaaS applications, endpoints, and now generative AI. Nightfall AI is the first AI-native DLP solution. We leverage AI to achieve twice the accuracy with a fraction of the false positives that overwhelm security teams. Nightfall does this without disrupting modern work patterns. Our AI-native platform spans sensitive data protection across SaaS, email, data exfiltration prevention on SaaS, endpoints, and data encryption. Nightfall's Developer Platform provides an open, flexible environment for developers to integrate our data classification and protection capabilities anywhere, including establishing trust boundaries for AI model building and consumption. We’re looking for an entrepreneurial generalist to join Nightfall in a high-impact role. You will work directly with the founders across all aspects of the company's needs and the business. The role is a combination of Chief of Staff, entrepreneur, business development, and analyst. This role is for you if you're interested in broad exposure to many business functions and people at an extremely fast pace. In this role, you will innovate new programs from scratch, engage cross-functionally, and operate with high ownership. Bonus Points Nightfall is a cybersecurity startup dedicated to helping organizations secure and manage their sensitive data. As a leading enterprise technology company, our product affects the personal data that people entrust businesses to store & process with care every day. Critical data in modern organizations is often sprayed across a broad set of cloud data silos, and it’s a herculean task for security & compliance teams to monitor, manage, and protect this highly sensitive data. Via machine learning, our product makes it easy for organizations to discover, classify, and protect this sensitive data across their cloud footprint - such as their corporate SaaS, data infrastructure, and even their own apps. In doing so, we prevent data leakage, provide unprecedented data visibility & protection across the cloud, and enable compliance. We’re a technology startup founded in San Francisco, well-funded by leading institutional investors like Bain and Venrock, and a cadre of security & IT leaders from Okta, Salesforce, Atlassian, Splunk, FireEye, and more. Learn more on our website www.nightfall.ai or by reaching out via email at careers@nightfall.ai. - Execute ad hoc projects as directed by the founders - Understand all departments and their respective people, goals, and projects; Jump in and fill to move key priorities forward; Streamline processes and identify opportunities for improvement - Recognize opportunities and execute them with direct approval from the founders - Create blogs, guides, talks, thought pieces, or other content on technical topics about which you are passionate - Innovate new tools, processes, campaigns, and growth strategies from the ground up; Scope and deliver proof of concepts and bring new ideas to fruition from start to finish - Ensure information moves fluidly across the organization; Prepare briefings for all meetings; Transfer knowledge from meetings to appropriate team members; Help build systems to share information and to institutionalize knowledge gained - Refine and communicate founder priorities or company positioning to others in the company and in the market - Help structure deals and diligence potential partnership and investment opportunities - Computer Science background or equivalent experience software engineering experience; Comfort with technical content - Prior experience in management consulting, private equity, or venture capital or has served in a Chief of Staff or General Manager capacity previously - Thrives on multitasking & comfort with ambiguity - Fluency with modern tools for productivity and collaboration - Intellectually curious about data security and AI - Willing to make recommendations and decisions with incomplete information - Excels at receiving an open-ended project or challenge, putting structure to it, and getting it done effectively with limited guidance - Open-minded, adaptable, and has a passion for finding ways to accomplish the goal - Not intimidated by contracts or negotiations - Effective, precise, and concise communicator - High attention to detail, precision, and data-driven mindset - You want to be a founder someday, and/or are passionate about entrepreneurship - You're excited to have tons of autonomy and responsibility right out the gate

Location: Remote (US & Canada)

Salary range: None - None

Sales and Marketing Operations Manager

Nightfall AI (www.nightfall.ai) is the unified platform that prevents data leaks and enables secure collaboration by protecting sensitive data and controlling how it's shared. For decades, legacy data leak prevention (DLP) solutions have failed to adequately protect sensitive information. Traditional DLP is outdated, intrusive, and complex - it wasn't designed for today's modern enterprise where users continuously share data across interconnected SaaS applications, endpoints, and now generative AI. Nightfall AI is the first AI-native DLP solution. We leverage AI to achieve twice the accuracy with a fraction of the false positives that overwhelm security teams. Nightfall does this without disrupting modern work patterns. Our AI-native platform spans sensitive data protection across SaaS, email, data exfiltration prevention on SaaS, endpoints, and data encryption. Nightfall's Developer Platform provides an open, flexible environment for developers to integrate our data classification and protection capabilities anywhere, including establishing trust boundaries for AI model building and consumption. Position Overview: We are looking for a skilled operations expert with experience across sales and marketing. In this role, you will work to build and manage the marketing and sales stack with an emphasis on email programs, as well as lead flow, routing, and scoring. This is a technical role that requires expertise in sales and marketing operations tools such as Salesforce.com, HubSpot, Google Analytics, and Outreach. The ideal candidate is someone that is detail oriented, organized, great at problem solving, and thrives in a very fast-paced, early-stage environment. Responsibilities: Qualifications: Nightfall is a cybersecurity startup dedicated to helping organizations secure and manage their sensitive data. As a leading enterprise technology company, our product affects the personal data that people entrust businesses to store & process with care every day. Critical data in modern organizations is often sprayed across a broad set of cloud data silos, and it’s a herculean task for security & compliance teams to monitor, manage, and protect this highly sensitive data. Via machine learning, our product makes it easy for organizations to discover, classify, and protect this sensitive data across their cloud footprint - such as their corporate SaaS, data infrastructure, and even their own apps. In doing so, we prevent data leakage, provide unprecedented data visibility & protection across the cloud, and enable compliance. We’re a technology startup founded in San Francisco, well-funded by leading institutional investors like Bain and Venrock, and a cadre of security & IT leaders from Okta, Salesforce, Atlassian, Splunk, FireEye, and more. Learn more on our website www.nightfall.ai or by reaching out via email at careers@nightfall.ai. - Handle the technical setup of emails, landing pages and automated nurture programs in support of demand generation and retention efforts - Continually iterate on and processes for lead capture, management, routing and scoring - Partner closely with sales to implement a seamless lead-to-close process that provides visibility into marketing’s impact on sales pipeline - Conduct regular Marketing Operations Reviews to align Marketing strategy with tactics and ensure effective execution of Marketing strategy - Generate regular reports and dashboards to track key performance metrics and provide insights to stakeholders. - Continuously improve our marketing automation processes in salesforce and other systems and drive the roadmap, from data cleansing to predictive analytics and program management - Drive the technical evolution of marketing and sales systems - Bachelor’s degree in Marketing, Business, Math, Physics, or related discipline - 3-5 years experience in marketing operations, including use of CRM (Salesforce), marketing automation (Hubspot) and analytical tools - Results oriented with experience using qualitative and quantitative metrics with a focus on revenue, conversion, sales and other marketing goals - Strong interpersonal skills and the ability to coordinate across multiple departments - Proactive, self-motivated, and detail-oriented with a strong commitment to excellence. - Strong project management skills, with the ability to manage multiple projects simultaneously and meet deadlines

Location: Remote (US & Canada)

Salary range: None - None

Customer Success Manager

Nightfall AI (www.nightfall.ai) is the unified platform that prevents data leaks and enables secure collaboration by protecting sensitive data and controlling how it's shared. For decades, legacy data leak prevention (DLP) solutions have failed to adequately protect sensitive information. Traditional DLP is outdated, intrusive, and complex - it wasn't designed for today's modern enterprise where users continuously share data across interconnected SaaS applications, endpoints, and now generative AI. Nightfall AI is the first AI-native DLP solution. We leverage AI to achieve twice the accuracy with a fraction of the false positives that overwhelm security teams. Nightfall does this without disrupting modern work patterns. Our AI-native platform spans sensitive data protection across SaaS, email, data exfiltration prevention on SaaS, endpoints, and data encryption. Nightfall's Developer Platform provides an open, flexible environment for developers to integrate our data classification and protection capabilities anywhere, including establishing trust boundaries for AI model building and consumption. About the DepartmentCustomer Success Managers, Account Managers, Solution Architects, Support Engineers, - all working together to help our customers adopt Nightfall and create superior Data Leak Prevention experiences. The Customer Success Organization at Nightfall helps customers solve real, technical problems while creating the revenue streams that help the company deliver on its promise to be the best AI / ML Data Leak Prevention platform in the market. As aCustomer Success Managerat Nightfall, you’ll play a pivotal role with our customers. You’ll help orchestrate the customer relationship, drive effective product adoption, and advise on integrations to ensure customers are deriving value and seeing success with the Nightfall platform. This is the perfect role for someone who is eager to be on the frontlines of the data security industry and work closely with customers at a fast-growing startup. Responsibilities Qualifications Nightfall is a cybersecurity startup dedicated to helping organizations secure and manage their sensitive data. As a leading enterprise technology company, our product affects the personal data that people entrust businesses to store & process with care every day. Critical data in modern organizations is often sprayed across a broad set of cloud data silos, and it’s a herculean task for security & compliance teams to monitor, manage, and protect this highly sensitive data. Via machine learning, our product makes it easy for organizations to discover, classify, and protect this sensitive data across their cloud footprint - such as their corporate SaaS, data infrastructure, and even their own apps. In doing so, we prevent data leakage, provide unprecedented data visibility & protection across the cloud, and enable compliance. We’re a technology startup founded in San Francisco, well-funded by leading institutional investors like Bain and Venrock, and a cadre of security & IT leaders from Okta, Salesforce, Atlassian, Splunk, FireEye, and more. Learn more on our website www.nightfall.ai or by reaching out via email at careers@nightfall.ai. - Achieve and exceed revenue targets - Manage customer success and ensure customers realize the full value of the Nightfall platform - Develop and deliver a roadmap to success, advising customers to reach business goals - Drive product adoption and ongoing use of Nightfall, while delivering and maintaining customer happiness - Collaborate cross-functionally (especially with Product and Account Management) to drive expansion revenue and manage renewals - Engage with business leaders to thoughtfully help them identify upsell opportunities to expand Nightfall’s footprint and depth of engagement - Communicate enhancement opportunities & product feedback across engineering, product, sales & marketing - Become an expert on the Nightfall platform and our integrations, while keeping up with industry trends in data security - 5+ years of consulting, customer success, account management, or sales experience, working with enterprise customers in SaaS startup settings - You have strong interpersonal communication (verbal and written) and organizational skills - You prioritize customer experience with a focus on customer happiness and retention - You drive to understand customers’ business goals, anticipate future needs, and identify solutions - You are a team player with a high level of integrity and a desire to assist your team - you can be flexible as your team scales - You have proven capacity to develop relationships and optimize enterprise customer accounts - You have strong business acumen and an interest in machine learning & information security - You have an aptitude for digesting and effectively communicating technical concepts across audiences of varying technical ability - You’re resourceful - you may not have all the answers, but you know how to find them - Willingness to travel ~25% of the time to meet customers in-person

Location: Remote (US & Canada)

Salary range: None - None

Technical Support Engineer - Founding Team Member

Nightfall AI (www.nightfall.ai) is the unified platform that prevents data leaks and enables secure collaboration by protecting sensitive data and controlling how it's shared. For decades, legacy data leak prevention (DLP) solutions have failed to adequately protect sensitive information. Traditional DLP is outdated, intrusive, and complex - it wasn't designed for today's modern enterprise where users continuously share data across interconnected SaaS applications, endpoints, and now generative AI. Nightfall AI is the first AI-native DLP solution. We leverage AI to achieve twice the accuracy with a fraction of the false positives that overwhelm security teams. Nightfall does this without disrupting modern work patterns. Our AI-native platform spans sensitive data protection across SaaS, email, data exfiltration prevention on SaaS, endpoints, and data encryption. Nightfall's Developer Platform provides an open, flexible environment for developers to integrate our data classification and protection capabilities anywhere, including establishing trust boundaries for AI model building and consumption. About the DepartmentSupport Engineers, Customer Success Managers, Solution Architects, Account Managers, - all working together to help our customers adopt Nightfall and create superior Data Leak Prevention experiences. The Customer Success Organization at Nightfall helps customers solve real, technical problems while creating the revenue streams that help the company deliver on its promise to be the best AI / ML Data Leak Prevention platform in the market. Location: Bangalore, hybrid work from home/office What You’ll DoDo you love solving complex problems and interacting with people? Are you passionate about helping customers and are a self-starter?  If so, Nightfall is seeking a founding member of our Technical Support team in Bangalore. As the founding team member, you will oversee issues in all support tiers, play a key role in shaping Nightfall’s Support Team and overall customer experience. We are looking for a unique person seeking the chance to build our dedicated support team from the ground up! Today, front line support is covered by CSMs with some advanced assistance from our Solutions team. We seek to establish a dedicated support team so that we can elevate the responsiveness and effectiveness when solving our customers’ technical issues. You’ll address issues raised through various channels like Slack and Zendesk, be a linchpin in the feedback loop to our Product organization, and be a key interface for production issues with our Engineering team. Responsibilities Qualifications Desirable Skills Nightfall is a cybersecurity startup dedicated to helping organizations secure and manage their sensitive data. As a leading enterprise technology company, our product affects the personal data that people entrust businesses to store & process with care every day. Critical data in modern organizations is often sprayed across a broad set of cloud data silos, and it’s a herculean task for security & compliance teams to monitor, manage, and protect this highly sensitive data. Via machine learning, our product makes it easy for organizations to discover, classify, and protect this sensitive data across their cloud footprint - such as their corporate SaaS, data infrastructure, and even their own apps. In doing so, we prevent data leakage, provide unprecedented data visibility & protection across the cloud, and enable compliance. We’re a technology startup founded in San Francisco, well-funded by leading institutional investors like Bain and Venrock, and a cadre of security & IT leaders from Okta, Salesforce, Atlassian, Splunk, FireEye, and more. Learn more on our website www.nightfall.ai or by reaching out via email at careers@nightfall.ai. - Resolve inbound issues via call, chat, email, etc. through either immediate resolution based on the SOPs you’ve developed or through ticket issuance and follow-up with cross-functional teams - Hire, train and lead a customer support team responsible for ensuring an excellent experience for our customers - Establish and report on SLAs for customer responsiveness and time to resolution - Collaborate with our Customer Success, Product Management and Operations teams to set requirements for the software tools, systems and integrations needed for effective and connected Customer Support workflows - Collect and leverage data to drive continuous improvement internally within Customer Support, as well cross-functionally with Engineering, Product, etc. - Become an expert on the Nightfall platform and our integrations, while keeping up with industry trends in data security - 8+ years of experience in customer-facing communications, customer support/service or contact center management, with 4+ years of experience directly leading a customer support, service or care team - Forward thinking mindset; experience in leveraging new technology to augment live customer support - You take initiatives and are capable of learning new technologies / systems / features with little guidance - History of using data to drive improvements in customer experience, product quality or operational efficiency - Ability to be in office 2+ days/week - Ability to work US east coast business hours - Experience writing RegEx - Understanding of APIs and familiarity with integrations Nightfall supports like Slack, GoogleDrive, Salesforce, Jira, GitHub and M365 - Basic experience with a scripting language like Python or JavaScript

Location: Bengaluru, Karnataka, India

Salary range: None - None

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