Retool's Posts (184)

2025-06-17

Competitive Product Marketing Manager

ABOUT RETOOL Nearly every company in the world runs on custom software: Gartner estimates that up to 50% of all code is written for internal use. This is the operational software for refunding orders, underwriting loans, onboarding employees, analyzing transactions, and providing customer support. But most companies don’t have adequate resources to properly invest in these tools, leading to a lot of old and clunky internal software or, even worse, users still stuck in manual and spreadsheet flows. At Retool, we’re on a mission to bring good software to everyone. We’re building a new type of development platform that combines the benefits of traditional software development with a drag-and-drop UI editor and AI, making it dramatically faster to build internal tools. We believe that the future of software development lies in abstracting away the tedious and repetitive tasks developers waste time on, while creating reusable components that act as a force multiplier for future developers and projects. The result is not just productivity, but good software by default. And that’s a mission worth striving for. Today, our customers span from small startups building their first operational tools to Fortune 500 companies building mission-critical apps for thousands of users across their business. Interested in joining us? Let us know! If you’re the type that thrives on understanding the competitive arena to give your team the decisive advantage, we’d love to chat. The appdev landscape has been turned on its head. We have a bold vision, but it needs to contemplate and shape the rapidly evolving landscape. We need someone who loves technology, strategic thinking, and the thrill of the chase—from deep analysis to actionable insights that shape our roadmap and message. You'll be the go-to expert on the competitive environment, a truth-teller, a strategist, and a critical voice in shaping how we win. You’ll uncover competitor strategies, arm our teams, and be a key player in outmaneuvering opposition. This is a high-visibility, critical role in an exceptional company, where your insights will directly influence how developers win with Retool. Key traits: dynamic, authentic, respectful, engaging, articulate, analytical, succinct, respectable, genuine, driven, curious, honest. You will own and build our competitive intelligence program, ensuring we have the insights needed to lead the market. For candidates based in the United States, we have three geographic pay zones. For this role, the pay range(s) for this role in each zone is listed below and represents base salary range for non-commissionable roles or on-target earnings (OTE) for commissionable roles. This salary range may be inclusive of several career levels at Retool and will be narrowed during the interview process based on a number of factors such as (but not limited to), scope and responsibilities, the candidate’s experience and qualifications, and location. Additional compensation in the form(s) of equity, and/or commission/bonuses are dependent on the position offered. Retool provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans. Tier 1 $151,600-$205,000USD Tier 2 $128,900-$174,300USD Tier 3 $106,100-$143,500USD Retool offers generous benefits to all employees and hybrid work location. For more information, please visit the benefits and perks section of our careers page! Retool is currently set up to employ all roles in the US and specific roles in the UK. To find roles that can be employed in the UK, please refer to our careers page and review the indicated locations. - Lay the groundwork:You'll dive deep into Retool’s potential partner ecosystem—from technology alliances to solution providers and agencies—to define our joint value propositions and co-marketing strategy from scratch. - Craft the narrative:You will create compelling messaging, positioning, and resources that clearly articulate the "better together" story, preparing both our partners and internal teams to communicate value effectively. - Build the engagement engine:You'll design and implement the processes, programs, incentives, and experiences that make it seamless and rewarding for partners to co-market with Retool, obsessing over a frictionless journey for them. - Architect winning plays:You get to design, build, and launch innovative and scalable partner marketing programs – think impactful co-marketing campaigns, joint webinars and events, and compelling partner-facing content – that you'll own from concept to completion. - Prior experience in product marketing, competitive intelligence or market research, ideally at a high-growth B2B SaaS company. - World-class technical, analytical and research skills, with a talent for uncovering the "so what" behind data. - Stellar writing, editing, and communication skills, with the ability to present complex information clearly, quickly and persuasively. - The technical depth to understand how our portfolio works, how competitor offerings compare, and how developers perceive value. - An insatiable intellectual curiosity and a detective-like mindset, always digging deeper for the truth. - A strong affinity for sales and product teams, with a deep understanding of how they can use competitive information to succeed and, in turn, help developers succeed. - Proven ability to synthesize large amounts of information from diverse sources into concise, actionable intelligence. - Familiarity with competitive intelligence tools, methodologies, and ethical intelligence gathering.

Location: New York, NY; Remote; San Francisco, CA

Salary range: None - None

2025-06-17

Deployments & Infrastructure Product Lead

ABOUT RETOOL Nearly every company in the world runs on custom software: Gartner estimates that up to 50% of all code is written for internal use. This is the operational software for refunding orders, underwriting loans, onboarding employees, analyzing transactions, and providing customer support. But most companies don’t have adequate resources to properly invest in these tools, leading to a lot of old and clunky internal software or, even worse, users still stuck in manual and spreadsheet flows. At Retool, we’re on a mission to bring good software to everyone. We’re building a new type of development platform that combines the benefits of traditional software development with a drag-and-drop UI editor and AI, making it dramatically faster to build internal tools. We believe that the future of software development lies in abstracting away the tedious and repetitive tasks developers waste time on, while creating reusable components that act as a force multiplier for future developers and projects. The result is not just productivity, but good software by default. And that’s a mission worth striving for. Today, our customers span from small startups building their first operational tools to Fortune 500 companies building mission-critical apps for thousands of users across their business. Interested in joining us? Let us know! WHAT YOU'LL DO: Tens of thousands of customers rely on Retool to run their businesses, and our Product team helps shape the vision, create the roadmap, and build the products that make our customers successful. Your days will include collaborating with your engineering counterparts to build the right thing at the right time, working closely with go-to-market teams to get our products into the hands of our customers, and working with company leadership to communicate the direction and vision for your product area to the rest of the organization. At Retool, Product Managers are highly flexible, technically-minded, and known for their readiness to pivot or tailor their efforts when necessary to deliver great products to our customers. As PM of the Infrastructure team, you’ll own Retool’s infrastructure strategy, evolving how we deliver software to customers to optimize for performance, reliability, and engineering velocity. We have a quickly growing global customer base, multiple delivery models (cloud, self-hosted), and an increasing set of services. The infra team sits at the center of this complexity and is responsible for ensuring that our customers can get value out of the product that we’ve built. Our overarching goal is to eliminate all the complexity of building software. That starts with taking away all of the stress and complexity from deploying Retool. If we can make onboarding onto and deploying Retool as painless as installing a web browser, we create a wedge that the rest of the product engineering team can build on top of to deliver even more value. As our Infra Product Manager you’ll build the strategy and roadmap to deliver on this. For example, you’ll be answering questions like: IN THIS ROLE, YOU'LL: THE SKILLSET YOU'll BRING: For candidates based in San Francisco, the pay range(s) for this role is listed below and represents base salary range for non-commissionable roles or on-target earnings (OTE) for commissionable roles. This salary range may be inclusive of several career levels at Retool and will be narrowed during the interview process based on a number of factors such as (but not limited to), scope and responsibilities, the candidate’s experience and qualifications, and location. Additional compensation in the form(s) of equity, and/or commission/bonuses are dependent on the position offered. Retool provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans. San Francisco $173,700-$234,900USD Retool offers generous benefits to all employees and hybrid work location. For more information, please visit the benefits and perks section of our careers page! Retool is currently set up to employ all roles in the US and specific roles in the UK. To find roles that can be employed in the UK, please refer to our careers page and review the indicated locations. - How should we think about scaling our infrastructure globally? When and how should we think about introducing additional datacenters? - How can we consolidate the number of ways of deploying and simplify the choices that our customers have to make? How can we balance this with our ability to meet customer security and compliance requirements? - How do we optimize our gross profit margin of our software business? How should this calculus evolve as we introduce additional SKUs and deployment models and sunset legacy options? - Set the direction of Retool’s infrastructure strategy - Understand our customers by talking with them (a lot), interacting with go-to-market teams, and digging into product data; and communicate what you find to the rest of the organization - Collaborate with go-to-market to launch new deployment SKUs and offerings to our customers - Identify new opportunities and product areas for Retool to pursue - Measure, analyze and report to the organization on the success of our products - Help build the organizational foundations for a high-performing and growing Product team at Retool - You have 4+ years of product management experience at a fast-growing technology company - You’ve shipped large-scope infrastructure investments end-to-end - You know how you work best with engineering counterparts - You’ve worked closely with go-to-market teams to arm them to sell and to gather product feedback - You’ve worked closely with finance teams and have a deep understanding of the financial implications of long-term infrastructure investments - You’ve worked closely and directly with customers, and have a knack for turning customer problems into the right product solutions - You have a strong ownership mindset to do whatever is needed to deliver the best product to our customers - You nurture a deep curiosity and knowledge of your customers and products - You think not just in terms of features but platforms and systems. You thrive thinking about how the interplay of different capabilities can open up more powerful and interesting possibilities - You have an intuition for the needs of an enterprise-scale business—you’ve either seen it, or you’ve built products for it

Location: San Francisco, CA

Salary range: None - None

2025-06-17

Revenue Operations Manager

ABOUT RETOOL Nearly every company in the world runs on custom software: Gartner estimates that up to 50% of all code is written for internal use. This is the operational software for refunding orders, underwriting loans, onboarding employees, analyzing transactions, and providing customer support. But most companies don’t have adequate resources to properly invest in these tools, leading to a lot of old and clunky internal software or, even worse, users still stuck in manual and spreadsheet flows. At Retool, we’re on a mission to bring good software to everyone. We’re building a new type of development platform that combines the benefits of traditional software development with a drag-and-drop UI editor and AI, making it dramatically faster to build internal tools. We believe that the future of software development lies in abstracting away the tedious and repetitive tasks developers waste time on, while creating reusable components that act as a force multiplier for future developers and projects. The result is not just productivity, but good software by default. And that’s a mission worth striving for. Today, our customers span from small startups building their first operational tools to Fortune 500 companies building mission-critical apps for thousands of users across their business. Interested in joining us? Let us know! ABOUT THE ROLE: As the Revenue Operations Manager, EMEA, you will serve as a strategic partner to the Head of EMEA, supporting the region's sales, operations, and systems infrastructure. This is a high-impact role that blends strategy, analytics, process optimization, and hands-on execution across revenue operations disciplines. You will own reporting, process improvements, while also supporting deal desk operations to ensure smooth and efficient sales cycles. Your work will directly influence sales productivity, and revenue growth in the EMEA region. This role is ideal for someone who enjoys solving complex problems, has a strong analytical and systems background, and thrives in a fast-paced, high-growth environment. WHAT YOU'LL DO: WHO YOU'LL WORK WITH You’ll work closely with: WHO ARE YOU: WHY JOIN US? This is a high-impact role in a rapidly growing company, offering the opportunity to shape EMEA sales strategy and operations at Retool. If you are passionate about scaling revenue operations, optimizing sales processes, and working at the intersection of strategy, systems, and execution, we’d love to hear from you! Retool offers generous benefits to all employees and hybrid work location. For more information, please visit the benefits and perks section of our careers page! Retool is currently set up to employ all roles in the US and specific roles in the UK. To find roles that can be employed in the UK, please refer to our careers page and review the indicated locations. - Be the go-to revenue operations partner for the Head of EMEA, supporting forecasting, pipeline analysis, and sales execution. - Develop and refine reporting to provide real-time insights into regional performance, helping sales leaders make data-driven decisions. - Drive process improvements across GTM operations to increase efficiency and scalability in EMEA. - Support deal desk operations, helping structure and execute complex deals in partnership with finance and legal teams. - Ensure seamless collaboration between Sales, Marketing, and Operations by refining workflows and removing bottlenecks. - Monitor market trends and adjust strategies to maintain Retool’s competitiveness in EMEA. - Head of EMEAto drive strategy and operational excellence in the region. - Global Revenue Operations teamto align processes, data, and reporting across regions. - Sales, Success, Marketing, and Finance teamsto ensure cohesive execution of GTM initiatives. - Legal and Financeon deal desk processes, approvals, and contract structuring. - 5+ years of experience in Revenue Operations, Sales Operations, or a related GTM role, preferably in a high-growth B2B SaaS environment. - Experience with Salesforce administration and optimization. - Deep understanding of B2B SaaS sales processes, pipeline management, and forecasting. - Experience with deal desk operations, pricing structures, and contract processes. - Analytical mindset with strong Excel/Google Sheets and SQL skills (or the ability to learn). - Proactive and solution-oriented, able to navigate ambiguity and drive clarity. - Strong communication skills with the ability to partner cross-functionally. - Able to work 3 days a week from our London office.

Location: London, England, UK

Salary range: None - None

2025-06-17

Technical Account Manager, Digital

ABOUT RETOOL Nearly every company in the world runs on custom software: Gartner estimates that up to 50% of all code is written for internal use. This is the operational software for refunding orders, underwriting loans, onboarding employees, analyzing transactions, and providing customer support. But most companies don’t have adequate resources to properly invest in these tools, leading to a lot of old and clunky internal software or, even worse, users still stuck in manual and spreadsheet flows. At Retool, we’re on a mission to bring good software to everyone. We’re building a new type of development platform that combines the benefits of traditional software development with a drag-and-drop UI editor and AI, making it dramatically faster to build internal tools. We believe that the future of software development lies in abstracting away the tedious and repetitive tasks developers waste time on, while creating reusable components that act as a force multiplier for future developers and projects. The result is not just productivity, but good software by default. And that’s a mission worth striving for. Today, our customers span from small startups building their first operational tools to Fortune 500 companies building mission-critical apps for thousands of users across their business. Interested in joining us? Let us know! WHY WE'RE LOOKING FOR YOU Over the past year, our business has been expanding at breakneck speed and we’ve been taking on more, and larger, customers. We’re looking to grow our post-sales team to partner closely with our strategic customers and help onboard them to the Retool platform. The ideal candidate for this role should be able to think about the growth strategy of an account and work with our customers through the technical details of deploying Retool at scale. If you have strong commercial instincts and enjoy engineering, you’ll love this role! WHAT YOU'LL DO Digital Technical Account Managers at Retool are pivotal in ensuring the technical success of our long tail of committed accounts. With a deep understanding of our product and a passion for problem-solving, TAMs work closely with our customers to ensure they get the most out of Retool. From onboarding to identifying new use cases, teaching best practices, and addressing technical challenges, TAMs are the go-to technical experts for our customers. WHO YOU'LL WORK WITH As a TAM, you'll collaborate closely with a pooled team of account managers, account executives, professional services, sales engineers, and support engineers. Together, you'll work to ensure that customers are healthy and receiving value from their investment in Retool. WHAT YOU'LL DO: THE SKILLSET YOU'LL BRING: For candidates based in New York, the pay range(s) for this role is listed below and represents base salary range for non-commissionable roles or on-target earnings (OTE) for commissionable roles. This salary range may be inclusive of several career levels at Retool and will be narrowed during the interview process based on a number of factors such as (but not limited to), scope and responsibilities, the candidate’s experience and qualifications, and location. Additional compensation in the form(s) of equity, and/or commission/bonuses are dependent on the position offered. Retool provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans. New York $148,560-$201,125USD Retool offers generous benefits to all employees and hybrid work location. For more information, please visit the benefits and perks section of our careers page! Retool is currently set up to employ all roles in the US and specific roles in the UK. To find roles that can be employed in the UK, please refer to our careers page and review the indicated locations. - Serve as a key technical liaison to a broad range of customers across different industries, roles, and stages of their journey, using a blend of 1:1 and 1:many approaches to maximize their usage of Retool. - Address technical challenges in Retool, either by providing solutions directly or by coordinating with our product engineering teams. - Organize 1:many product enablement webinars to build developer mindshare and drive adoption at our accounts through sharing best practices at scale. - Document customer use cases and success stories for case studies, testimonials, and EBRs. - Advocate for the needs of our customers within Retool, ensuring their feedback shapes our product evolution. - Present technical content, such as sample apps, demos, and our product roadmap to diverse audiences, from engineers to C-suite executives. - Identify and address barriers hindering customers from fully adopting Retool, using a mix of content, education, and training. - Continuously evolve and improve customer engagement by contributing to our body of post-sales processes and resources. - 1+ years in a technical customer-facing role like Solutions Architect, Customer Success Engineer, Implementation Consultant, or Support Engineer. - Computer Science degree or experience building applications with SQL, Javascript, and APIs. - Familiarity with both front-end and back-end development concepts. - Ability to navigate and solve open-ended technical challenges in dynamic environments. - Proven capability to address technical concerns and provide solutions in real-time customer discussions. - Experience cultivating strong, trust-based client relationships through consistent, proactive outreach and guidance. - Proven ability to anticipate customer needs and address account risks or opportunities. - Exceptional written and verbal communication skills.

Location: New York, NY

Salary range: None - None

2025-06-17

Technical Account Manager, Digital

ABOUT RETOOL Nearly every company in the world runs on custom software: Gartner estimates that up to 50% of all code is written for internal use. This is the operational software for refunding orders, underwriting loans, onboarding employees, analyzing transactions, and providing customer support. But most companies don’t have adequate resources to properly invest in these tools, leading to a lot of old and clunky internal software or, even worse, users still stuck in manual and spreadsheet flows. At Retool, we’re on a mission to bring good software to everyone. We’re building a new type of development platform that combines the benefits of traditional software development with a drag-and-drop UI editor and AI, making it dramatically faster to build internal tools. We believe that the future of software development lies in abstracting away the tedious and repetitive tasks developers waste time on, while creating reusable components that act as a force multiplier for future developers and projects. The result is not just productivity, but good software by default. And that’s a mission worth striving for. Today, our customers span from small startups building their first operational tools to Fortune 500 companies building mission-critical apps for thousands of users across their business. Interested in joining us? Let us know! WHY WE'RE LOOKING FOR YOU: Over the past year, our business has been expanding at breakneck speed and we’ve been taking on more, and larger, customers. We’re looking to grow our post-sales team to partner closely with our strategic customers and help onboard them to the Retool platform. The ideal candidate for this role should be able to think about the growth strategy of an account and work with our customers through the technical details of deploying Retool at scale. If you have strong commercial instincts and enjoy engineering, you’ll love this role! WHAT YOU'LL DO: Digital Technical Account Managers at Retool are pivotal in ensuring the technical success of our long tail of committed accounts. With a deep understanding of our product and a passion for problem-solving, TAMs work closely with our customers to ensure they get the most out of Retool. From onboarding to identifying new use cases, teaching best practices, and addressing technical challenges, TAMs are the go-to technical experts for our customers. WHO YOU'LL WORK WITH: As a TAM, you'll collaborate closely with a pooled team of account managers, account executives, professional services, sales engineers, and support engineers. Together, you'll work to ensure that customers are healthy and receiving value from their investment in Retool. WHAT YOU'LL DO: THE SKILLSET YOU'LL BRING: For candidates based in San Francisco, the pay range(s) for this role is listed below and represents base salary range for non-commissionable roles or on-target earnings (OTE) for commissionable roles. This salary range may be inclusive of several career levels at Retool and will be narrowed during the interview process based on a number of factors such as (but not limited to), scope and responsibilities, the candidate’s experience and qualifications, and location. Additional compensation in the form(s) of equity, and/or commission/bonuses are dependent on the position offered. Retool provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans. San Francisco $148,625-$201,125USD Retool offers generous benefits to all employees and hybrid work location. For more information, please visit the benefits and perks section of our careers page! Retool is currently set up to employ all roles in the US and specific roles in the UK. To find roles that can be employed in the UK, please refer to our careers page and review the indicated locations. - Serve as a key technical liaison to a broad range of customers across different industries, roles, and stages of their journey, using a blend of 1:1 and 1:many approaches to maximize their usage of Retool. - Address technical challenges in Retool by providing solutions directly or coordinating with our product engineering teams. - Organize 1:many product enablement webinars to build developer mindshare and drive adoption at our accounts through sharing best practices at scale. - Document customer use cases and success stories for case studies, testimonials, and EBRs. - Advocate for the needs of our customers within Retool, ensuring their feedback shapes our product evolution. - Present technical content, such as sample apps, demos, and our product roadmap to diverse audiences, from engineers to C-suite executives. - Identify and address barriers hindering customers from fully adopting Retool, using a mix of content, education, and training. - Continuously evolve and improve customer engagement by contributing to our body of post-sales processes and resources. - 1+ years in a technical customer-facing role like Solutions Architect, Customer Success Engineer, Implementation Consultant, or Support Engineer. - Computer Science degree or experience building applications with SQL, Javascript, and APIs. - Familiarity with both front-end and back-end development concepts. - Ability to navigate and solve open-ended technical challenges in dynamic environments. - Proven capability to address technical concerns and provide solutions in real-time customer discussions. - Experience cultivating strong, trust-based client relationships through consistent, proactive outreach and guidance. - Proven ability to anticipate customer needs and address account risks or opportunities. - Exceptional written and verbal communication skills.

Location: San Francisco, CA

Salary range: None - None

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