abtasty's Posts (20)

2024-07-06

Senior Customer Success Manager - France

AB Tasty is a global leader in AI-powered experience optimization solutions empowering brands using personalization, experimentation, recommendations, and search to build better experiences on their websites and apps. Integrated into a single platform, AB Tasty offers web and API-based solutions that provide companies with a unified approach to creating seamless customer experiences.Brands use AB Tasty’s platform to align digital, e-commerce, and product teams on revenue goals by optimizing and innovating digital experiences.Founded in 2013, AB Tasty’s customer roster includes world-leading brands such as Kering, McDonald’s, Ulta Beauty, L’Oreal, Disneyland Paris, and LVMH among others. AB Tasty has 12 offices across the globe: North America, Europe, Asia Pacific.Upon joining AB Tasty, you will become part of our FR Customer Success team. You will work closely with them to ensure that our clients are making the most out of the AB Tasty tools. You will also gain your own client portfolio to structure successful relationships and be their main point of contact in order to manage their day-to-day requests. Contract & Location:Permanent full-time contractParis OfficeSmooth remote work policy (up to 3 days a week) What you will do:Manage a customer portfolio, maximise its expansion while reducing churnAct as a strategic consultant to key account clients on long-term testing and personalization optimization strategiesFollow your customer portfolio development (onboarding, consulting, retention, expansion)Maintain high level of customer engagement and satisfaction with a focus on customer and loyalty Provide Tests and Personalizations technical consulting & set-up with the solutionAnalyse and identify new areas for optimization following data analysisRecap all activities, performance and measurement KPIs, highlighting insights and success to ensure we are making data driven decisions to C-levels and end-usersLead CRO meetings, workshops & training Help provide customer references and case studies; provide constructive feedback to the product team to improve AB Tasty products What we look for:Degree in Business, Economics, IT, Digital or MarketingAt least 3 years work of experience in a related field as a Customer Success or Account Manager for a SaaS companyCustomer-focused, organised with a proactive mindsetFluent in French and with excellent verbal and written communication skills in EnglishAnalytical thinker who can translate complex data into profitable marketing plansInterest in UX, e-commerce, analytics or CROStrong soft skills: energetic, enthusiastic, self-motivated, open-mindedIf you don’t meet 100% of these qualifications, tell us why you’d still be a great fit for this role in your application! What we offer:Huge impact. AB Tasty is only as great as our team. By directly developing the publicly accessible SaaS platform used by all our clients, you’ll have a direct impact on the company’s successNo micromanaging. Be the owner of your effort - you’ll be one of the team and fully  trusted to take responsibility for your tasks. You’ll have every  incentive to make a real impactInternational reach. Our audience is wildly international, and our team is too. Although our HQ is located in France, our company language is EnglishContinuous education. We offer many opportunities for each employee to learn and grow from a mix of professional and non professional topicsUnique career opportunity. By joining a fast-growing company that’s making waves in the tech industry, you’ll have a wonderful chance to enhance your learning and advance in your career faster than you ever thought possibleLots. Of. Fun. Our incredible magic makers organize awesome events, such as team games, drinks, yoga classes and partiesRemote working, flexible schedule. This isn’t a “clock in, clock out” company. We care about your productivity,  not tracking every minute you’re on site. It’s up to you to always be responsible for your work, no matter where you are or what schedule you’re keepingTime for yourself. After a year within AB Tasty, we offer you a day off during which we simply ask you to think about your career expectations with us. It's not always easy to find time for introspection and to envision what path can lead us to a happy career so we offer a Retreat Day as an opportunity to reflect on that. We not only aim to succeed but also to make you succeed

Location: Paris, France

Salary range: None - None

2024-07-06

Growth Marketing Manager - UK

AB Tasty is a global leader in AI-powered experience optimization solutions empowering brands using personalization, experimentation, recommendations, and search to build better experiences on their websites and apps. Integrated into a single platform, AB Tasty offers web and API-based solutions that provide companies with a unified approach to creating seamless customer experiences.Brands use AB Tasty’s platform to align digital, e-commerce, and product teams on revenue goals by optimizing and innovating digital experiences.Founded in 2013, AB Tasty’s customer roster includes world-leading brands such as Kering, McDonald’s, Ulta Beauty, L’Oreal, Disneyland Paris, and LVMH among others. AB Tasty has 12 offices across the globe: North America, Europe, Asia Pacific.As a Growth Marketing Manager for the UK market at AB Tasty, you will play a crucial role in driving our goals. You will be responsible for planning and executing the marketing strategies to drive pipeline and growth for the UK. In this role, you will manage the end-to-end planning and execution of marketing campaigns; generating leads and opportunities through a demand generation marketing strategy, collaborate with the marketing team to drive pipeline, partner with the sales team to understand their needs and market forces and maximize joint activation goals while increasing pipeline contribution.If you're a strategic thinker passionate about demand generation, event management, and driving growth through innovative marketing strategies, apply now.Note: Native English is a must. This role will be based in Paris with our international marketing team.Contract & Location:- Permanent full-time contract- Paris Office- Smooth remote work policy (up to 3 days a week)What you will do:- Develop and execute growth marketing strategies tailored for the UK market to drive pipeline and revenue- Generate leads and opportunities through a demand-generation marketing strategy- Collaborate with the marketing team to plan and implement go-to-market campaigns and content initiatives aimed at generating leads and opportunities- Manage end-to-end planning and execution of diverse marketing campaigns, including paid ads, organic initiatives, content syndication, trade shows, speaking events, webinars, and customer events- Work closely with the marketing team to drive the pipeline from different campaigns- Analyze campaign data and metrics to assess effectiveness, identify areas for improvement, and make data-driven recommendations- Generate leads and opportunities through growth marketing strategy- Work with the sales team to help understand their needs and market forces- Maximize the New / Existing / Joint activation goals and increase partner pipeline contribution- Detail campaign project plans, including campaign goals, messaging, calls to action, content and marketing distribution channelsWhat we look for:- A start-up mentality with a bias to action and the ability to flex in a rapidly changing, fast-paced environment- Native English speakerUp to date on UK market trends, competitor activities, and industry developments to inform marketing strategies and tactics- A strong desire to learn and grow in the field of growth marketing- Excellent communication, organization and teamwork skills- Passion for exploring the partner ecosystem in the SaaS industry- Enthusiasm for contributing to AB Tasty's growth journeyIf you don’t meet 100% of these qualifications, tell us why you’d still be a great fit for this role in your application!What we offer:- Huge impact. AB Tasty is only as great as our team. By directly developing the publicly accessible SaaS platform used by all our clients, you’ll have a direct impact on the company’s success- No micromanaging. Be the owner of your effort - you’ll be one of the team and fully  trusted to take responsibility for your tasks. You’ll have every  incentive to make a real impact- International reach. Our audience is wildly international, and our team is too. Although our HQ is located in France, our company language is English- Continuous education. We offer many opportunities for each employee to learn and grow from a mix of professional and non professional topics- Unique career opportunity. By joining a fast-growing company that’s making waves in the tech industry, you’ll have a wonderful chance to enhance your learning and advance in your career faster than you ever thought possible- Lots. Of. Fun. Our incredible magic makers organize awesome events, such as team games, drinks, yoga classes and parties- Remote working, flexible schedule. This isn’t a “clock in, clock out” company. We care about your productivity,  not tracking every minute you’re on site. It’s up to you to always be responsible for your work, no matter where you are or what schedule you’re keeping- Time for yourself. After a year within AB Tasty, we offer you a day off during which we simply ask you to think about your career expectations with us. It's not always easy to find time for introspection and to envision what path can lead us to a happy career so we offer a Retreat Day as an opportunity to reflect on that. We not only aim to succeed but also to make you succeed €45,000 - €50,000 a year Stay in TouchDoes this role not quite match your skills, but you’re still interested in what we're doing?  Stay In Touch and be one of the first to hear about future opportunities!AB Tasty is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Location: Paris, France

Salary range: None - None

2024-07-06

Product Designer Apprentice

AB Tasty is a global leader in AI-powered experience optimization solutions empowering brands using personalization, experimentation, recommendations, and search to build better experiences on their websites and apps. Integrated into a single platform, AB Tasty offers web and API-based solutions that provide companies with a unified approach to creating seamless experiences for customers.Brands use AB Tasty’s platform to align digital, e-commerce, and product teams on revenue goals by optimizing and innovating digital experiences.Founded in 2013, AB Tasty’s customer roster includes world-leading brands such as Kering, McDonald’s, Ulta Beauty, L’Oreal, Disneyland Paris, and LVMH among others.AB Tasty has 12 offices across the globe: North America, Europe, Asia PacificWe are looking for a Product Design Apprentice to be part of the Product Design Team for 1 year. You will also be a key member of your Product Tribe, working hand in hand with a confirmed Product Designer, and closely with the Product Manager, Tech Lead, and developers. Your design process and solutions are creative and user-centric while also aligning with market needs, product vision, and development effort to create better experiences and features.A few examples of your missions:You will be a part of all stages of the design process:- Research & Discovery: Identify and document ideas to improve our products, leveraging usage data and your own user research. Conduct user interviews, CSAT campaigns, shadowing sessions, workshops with clients or internal stakeholders/users, and user testing sessions.- Solution Design: From an idea, identify and design the best solution to meet user needs in partnership with the technical team.Delivery: Structure this solution into robust UI specs (mockups, prototypes) using our design system components within a defined development cycle common to all tribes.- Go-to-Market Assistance: Co-manage the early adoption program with the Product Manager, and design in-app mechanisms and onboarding tours to promote new features and generate engagement and curiosity.- Product Design Evangelization: Assisted by the Product Design Team Leader, you will contribute to team efforts on the design system and user research methodologies.Your profile:What we are looking for:- Talented individuals in their final year of a Master's degree or finishing school with strong technical knowledge.- Fundamental skills: participation in workshops, ability to conduct user tests and interviews independently.- Confidence in speaking to small groups.- Proficiency in using Figma autonomously.- Understanding of front-end development (HTML/CSS, terminology) is a plus.- Proficiency in both spoken and written French and English is mandatory.- Organized, articulate, and curious.What we offer:- Huge impact. AB Tasty is only as great as our team. By directly developing the publicly accessible SaaS platform used by all our clients, you’ll have a direct impact on the company’s success- No micromanaging. Be the owner of your effort - you’ll be one of the team and fully  trusted to take responsibility for your tasks. You’ll have every  incentive to make a real impact- International reach. Our audience is wildly international, and our team is too. Although our HQ is located in France, our company language is English- Continuous education. We offer many opportunities for each employee to learn and grow from a mix of professional and non professional topics- Unique career opportunity. By joining a fast-growing company that’s making waves in the tech industry, you’ll have a wonderful chance to enhance your learning and advance in your career faster than you ever thought possible- Lots. Of. Fun. Our incredible magic makers organize awesome events, such as team games, drinks, yoga classes, parties, and a company-wide retreat every year with employees from all countries gathering for 2 days of fun- Remote working, flexible schedule. This isn’t a “clock in, clock out” company. We care about your productivity,  not tracking every minute you’re on site. It’s up to you to always be responsible for your work, no matter where you are or what schedule you’re keeping- Time for yourself. After a year within AB Tasty, we offer you a day off during which we simply ask you to think  about your career expectations with us. It's not always easy to find time for introspection and to envision what path can lead us to a happy career so we offer a Retreat Day as an opportunity to reflect on that. We not only aim to succeed, but also to make you succeedContract and Location: - Apprenticeship contract only- Nantes office: Le Palace - 4 rue Voltaire, 44000 Nantes- 1 day remote work policy Stay in TouchDoes this role not quite match your skills, but you’re still interested in what we're doing?  Stay In Touch and be one of the first to hear about future opportunities!AB Tasty is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Location: Nantes, France

Salary range: None - None

2024-07-06

Account Executive - Spain

AB Tasty is a global leader in AI-powered experience optimization solutions empowering brands using personalization, experimentation, recommendations, and search to build better experiences on their websites and apps. Integrated into a single platform, AB Tasty offers web and API-based solutions that provide companies with a unified approach to creating seamless customer experiences.Brands use AB Tasty’s platform to align digital, e-commerce, and product teams on revenue goals by optimizing and innovating digital experiences.Founded in 2013, AB Tasty’s customer roster includes world-leading brands such as Kering, McDonald’s, Ulta Beauty, L’Oreal, Disneyland Paris, and LVMH among others. AB Tasty has 12 offices across the globe: North America, Europe, Asia Pacific.We are looking for an Account Executive to join the team, based in Madrid.The Account Executive is a new business sales role with a focus on developing new profitable customers across Spain. This role will contribute to AB Tasty’s hyper-growth by acquiring new clients.The ideal person has high-energy with a natural sales instinct looking to join a fun and growing business development team in Spain. If you are a driven professional who is eager to advance through a learning and earning path, as well as to help scale a successful start-up in the Spain market, this may be the role for you!Contract & Location:- Permanent full-time contract- Madrid Office (Calle Sofora 15 - 28036 Madrid)- Smooth remote work policy (up to 3 days a week)What you will do:- Prospect and make appointments with new potential clients - Identify & qualify new commercial opportunities including large and high potential mid-market accounts- Respond to Tenders, RFIs, RFQs, etc. - Lobby with high-level decision makers - Negotiate and close deals while maintaining command of the sales cycle- Manage short sales cycles in parallel of long-term high potential deals- Support our growing reputation by representing & spreading AB Tasty core valuesWhat we look for:- 3+ years of experience in a sales function in software or consulting and proven network in the Spanish market- Previous experience with SaaS MarTech solutions with strong knowledge of digital marketing- Hunter mentality - you must hold dearly, deep within your soul, the tasks of prospecting, negotiation and closing of deals- Excellent negotiation skills and you are used to dealing with key decision makers- Must have outstanding and effective English communication skills (oral and written)If you don’t meet 100% of these qualifications, tell us why you’d still be a great fit for this role in your application!What we offer:- Huge impact. AB Tasty is only as great as our team. By directly developing the publicly accessible SaaS platform used by all our clients, you’ll have a direct impact on the company’s success- No micromanaging. Be the owner of your effort - you’ll be one of the team and fully  trusted to take responsibility for your tasks. You’ll have every  incentive to make a real impact- International reach. Our audience is wildly international, and our team is too. Although our HQ is located in France, our company language is English- Continuous education. We offer many opportunities for each employee to learn and grow from a mix of professional and non professional topics- Unique career opportunity. By joining a fast-growing company that’s making waves in the tech industry, you’ll have a wonderful chance to enhance your learning and advance in your career faster than you ever thought possible- Lots. Of. Fun. Our incredible magic makers organize awesome events, such as team games, drinks, yoga classes and parties- Remote working, flexible schedule. This isn’t a “clock in, clock out” company. We care about your productivity,  not tracking every minute you’re on site. It’s up to you to always be responsible for your work, no matter where you are or what schedule you’re keeping- Time for yourself. After a year within AB Tasty, we offer you a day off during which we simply ask you to think about your career expectations with us. It's not always easy to find time for introspection and to envision what path can lead us to a happy career so we offer a Retreat Day as an opportunity to reflect on that. We not only aim to succeed but also to make you succeed Stay in TouchDoes this role not quite match your skills, but you’re still interested in what we're doing?  Stay In Touch and be one of the first to hear about future opportunities!AB Tasty is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Location: Madrid, Spain

Salary range: None - None

2024-07-06

Commercial Key Account Manager - NYC

AB Tasty (www.abtasty.com) is the customer experience optimization company rated as one of BuiltIn NYC's Best Places to Work (SMB). We help build the internet of the future by empowering brands to build better experiences using personalization, experimentation, recommendations, search, and the market’s only emotions-based segmentation solution. Images, messages, page structure...everything can be adapted to meet the needs, wishes, and emotions of website visitors or app users. AB Tasty isn't about helping our customers to push a hard sell. We're about helping them sell better by creating more positive user experiences across all their digital properties. We must be on to something, since we're proud to say we have:- 1100+ customers, including Papa Johns, Patagonia, Cartier, L’Oreal, USA TODAY and Sephora- 300+ employees in 7 countries on 3 continents (Americas, Europe, Asia)- Raised $64 million to grow globally- Bonus: we're nice, too, we promise! 2 prerequisites if you want to join the AB Tasty team:- Be a genuinely kind person! (we take this one seriously, it's half the battle in the recruitment process)- Have a passion, whatever it may be :)We are looking for an experienced Key Account Manager (KAM) to oversee our relationship with our SMB and Commercial US clients. As a KAM, you will be responsible for obtaining and maintaining long-term key customers by understanding their requirements of the AB Tasty platform and uncovering their needs for the future in the ever-changing world of CRO. The ideal candidate will be capable of building strong relationships with strategic customers. You will be able to identify the demands and requirements to promote our company’s solutions and achieve mutually beneficial outcomes. As Key Account Manager, you will be responsible for net revenue retention, contract renewals, upselling, and cross-selling of your customer portfolio.The Team The USA Sales team has steadily been growing over the last year with quarter on quarter growth! We kick off conversations with pre-qualified leads, nurture existing relationships and work with companies of all kinds, from other tech startups to global luxury brands. The local team regularly partners with the global team to refine processes and skills.Hybrid work environment (2 days in office per week)Location: NYC or Minneapolis What you will do:Develop relationships with a portfolio of SMB & Commercial clients to ensure their continuous engagement with the AB Tasty platformAlign with senior and c-suite stakeholders to understand and align current business objectives and opportunities to grow their businessMaintain consistent ROI for customers by connecting their OKRs to a testing roadmap, adoption of the platform, and consistent quarterly business reviewsAcquire a thorough understanding of key customer needs and requirements Propose solutions that meet the client’s objectives and changing demandsEnsure the correct products and services are delivered to customers in a timely mannerExpand the relationships with existing customers engaging through all possible forms of contact, from meetings to weekly callsServe as the link of communication between key customers and internal teamsResolve any issues and problems faced by customers and manage complaints in order to maintain trustPlay an integral part in generating new sales that will turn into long-lasting relationships Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics What we're looking for:2-3+ years experience in a quota-carrying Sales position (Key Account Manager, Account Manager, or Account Executive role)Experience working with B2B platforms or consulting and proven network in the U.S. marketKnowledge of digital marketingProven experience implementing customer retention initiatives, achieving high retention rates and customer satisfactionExceptional presentation skillsExperience with sales frameworks such as SPICED, MEDDIC, Challenger Sale, etc.Must have outstanding and effective communication skillsYou must have excellent negotiation techniques and you are used to dealing with decision-makers, mostly Heads of Marketing and Product DepartmentsThe ability to draft clear and concise reports and presentationsProficiency with Salesforce.com What we offer:- Competitive salary + bonus- Generous PTO - Paid holidays- Medical, Dental, & Vision insurance- 401(k) +matching- 100% commuter reimbursement- Monthly team events- Annual company-wide seminarStay in TouchDoes this role not quite match your skills, but you’re still interested in what we're doing? Stay In Touch and be one of the first to hear about future opportunities! AB Tasty is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Location: New York City, NY

Salary range: None - None

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