harvey's Posts (253)

Strategic Business Development Lead, EMEA

Why HarveyHarvey is a secure AI platform for professionals in law, tax, and finance that augments productivity and automates complex workflows. Harvey uses algorithms with reasoning-adept LLMs that have been customized and developed by our expert team of lawyers, engineers and research scientists. We’ve found product market fit and are scaling our team very quickly. Some reasons to join Harvey are:Exceptional product market fit: We have partnered with the largest law firms and professional service providers in the world, includingPaul Weiss, A&O Shearman,Ashurst, O'Melveny & Myers,PwC, KKR, and many others.Strategic investors: Raised over$200 millionfrom strategic investors including Sequoia, Google Ventures, Kleiner Perkins, and the OpenAI Startup Fund.World-class team: Harvey is hiring the besttalentfrom DeepMind, Google Brain, Stripe, FAIR, Tesla Autopilot, Glean, Superhuman, Figma, and more.Partnerships: Our engineers and researchers work directly with OpenAI to build the future of generative AI and redefine professional services.Performance: $0-30M ARR in the last 18 months.Compensation: Top of market cash and equity compensation.Role OverviewHarvey’s Strategic Business Development Leads are skilled lawyers from top-tier law firms who apply their legal experience to ensure that current and prospective customers understand how Harvey’s solutions enhance specific day-to-day workflows, working alongside Harvey’s Account Executives to support all aspects of our sales strategy. Strategic Business Development Leads build consultative relationships with law firm partners and associates and in-house attorneys at private equity firms and Fortune 500 companies, becoming trusted advisors on how Harvey’s AI solutions can make them more effective.Similar to the way Solutions Architects secure the “technical win” in the sales process, Strategic Business Development Leads secure the “legal win” by performing in-depth customer discovery and education on Harvey’s solutions through targeted meetings and demos that resonate with the customer’s day-to-day workflows specific to their legal practice area.Strategic Business Development Leads utilize their experience practicing law and their legal mindset to ask thoughtful questions to understand the needs of law firm and in-house attorneys, develop credibility, and then partner with Account Executives to educate them on Harvey’s value via large and small group sessions as well as one-to-one conversations.What You'll DoEngage with lawyers at existing and prospective customers to understand and address their workflow challenges, and then explain and demonstrate the value of Harvey’s AI solutions to address them.Establish yourself as a credible expert in solving customers’ specific legal problems (e.g. researching public and private databases for certain types of information, drafting and analyzing contractual provisions and whole documents, analyzing briefs and filings, corporate governance, conducting due diligence).Lead product demonstrations tailored to the context of various law firm practice groups and in-house legal teams, asking questions to validate how Harvey can add value and then showcasing Harvey’s features and benefits relevant to each prospective client’s potential use cases.Partner with the marketing team to develop content that will resonate with lawyers, tailored to the unique needs of their practice areas and client types.Act as the “Voice of the Customer,” using your legal perspective to help the broader sales team to develop and implement more effective strategies and synthesize customer feedback for the product team through a legal lens.Tailor the introduction of new solutions to specific customer needs.Further the market perception of Harvey as uniquely credible, substantive, and helpful in applying its AI solutions to make lawyers better at their jobs.Conduct research and analysis on customers and competitors.What You HaveQualified to practice law in the U.K.At least 3 years of experience practicing law at a top-tier law firm in the U.K., preferably with a corporate law or disputes focus.Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels.Outstanding presentation skills to both legal and executive audiences, whether impromptu on a whiteboard or using presentations and demos.Strong understanding of legal processes and challenges faced by legal professionals.Curiosity about AI’s potential to transform the legal industry.Sales or customer-facing experience, including law firm business development and/or secondment, is a plus, as is experience directly managing law firm client matters and client relationships.Please find our UK applicant privacy noticehere.Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.Compensation Range: €160K - €230K

Location: London

Salary range: None - None

Enterprise Customer Success Manager

Why HarveyHarvey is a secure AI platform for professionals in law, tax, and finance that augments productivity and automates complex workflows. Harvey uses algorithms with reasoning-adept LLMs that have been customized and developed by our expert team of lawyers, engineers and research scientists. We’ve found product market fit and are scaling our team very quickly. Some reasons to join Harvey are:Exceptional product market fit: We have partnered with the largest law firms and professional service providers in the world, includingPaul Weiss, A&O Shearman,Ashurst, O'Melveny & Myers,PwC, KKR, and many others.Strategic investors: Raised over$200 millionfrom strategic investors including Sequoia, Google Ventures, Kleiner Perkins, and the OpenAI Startup Fund.World-class team: Harvey is hiring the besttalentfrom DeepMind, Google Brain, Stripe, FAIR, Tesla Autopilot, Glean, Superhuman, Figma, and more.Partnerships: Our engineers and researchers work directly with OpenAI to build the future of generative AI and redefine professional services.Performance: $0-30M ARR in the last 18 months.Compensation: Top of market cash and equity compensation.Role  OverviewAs an Enterprise Customer Success Manager, you’ll play a critical role in guiding our clients through their journey with Harvey, and help define the future of work at top enterprises and leading Law Firms. This position is pivotal in ensuring our clients not only adopt but also derive maximum value from our technology. You'll act as a trusted advisor, deeply integrating Harvey into their business processes and workflows.What You'll DoStrategic Implementation: Lead the integration of Harvey into client workflows, ensuring seamless adoption and optimal use of our AI solutions.Training & Enablement: Evangelize the power of LLMs as you meet with and enable end users to adopt Harvey on a daily-basis as it becomes a “must have” product.Client Relationship Management: Serve as the primary contact for clients with a prescriptive and consultative approach and delivering a superior customer experience.Success Metrics Management: Utilize adoption rates, NPS, and other key metrics to drive strategies ensuring client satisfaction and high ROI.Advocacy and Engagement: Encourage user and stakeholder engagement, transforming them into Harvey advocates within their organizations.Customer Health Monitoring: Use analytics and feedback to maintain customer satisfaction, ensuring readiness for renewal and expansion opportunities.Feedback Loop: Relay client insights back to our internal teams, aiding in the continuous improvement of our product and services.What You HaveExperienced professionals with a background in Enterprise SaaS, legal (big law) or top tier management consulting firms and direct experience managing large-scale technology projects.Individuals with excellent communication and strategic planning skills, capable of influencing stakeholders at various levels.Results driven candidates who are able to ruthlessly prioritize competing tasks and demanding customers seamlesslyTeam players described as  empathetic, committed, structured, motivated, and collaborative with a team-first mentality.What We OfferA chance to be at the forefront of AI technology and innovation, directly impacting how our clients' businesses operate and thrive.An opportunity to contribute to the growth and direction of our Customer Success program, building out best-in-class playbooks and processes.A collaborative work environment that promotes growth, learning, and development.Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.Compensation Range: $180K - $230K

Location: New York, London, San Francisco

Salary range: None - None

Customer Success Leader

Why HarveyHarvey is a secure AI platform for professionals in law, tax, and finance that augments productivity and automates complex workflows. Harvey uses algorithms with reasoning-adept LLMs that have been customized and developed by our expert team of lawyers, engineers and research scientists. We’ve found product market fit and are scaling our team very quickly. Some reasons to join Harvey are:Exceptional product market fit: We have partnered with the largest law firms and professional service providers in the world, includingPaul Weiss, A&O Shearman,Ashurst, O'Melveny & Myers,PwC, KKR, and many others.Strategic investors: Raised over$200 millionfrom strategic investors including Sequoia, Google Ventures, Kleiner Perkins, and the OpenAI Startup Fund.World-class team: Harvey is hiring the besttalentfrom DeepMind, Google Brain, Stripe, FAIR, Tesla Autopilot, Glean, Superhuman, Figma, and more.Partnerships: Our engineers and researchers work directly with OpenAI to build the future of generative AI and redefine professional services.Performance: $0-30M ARR in the last 18 months.Compensation: Top of market cash and equity compensation.Role  OverviewAs a Customer Success Leader, you are tasked with more than just facilitating the adoption of our technology. As a member of the broader Customer Success Leadership team, you will craft and execute a strategic vision for ensuring customers reach their desired outcomes, emphasizing scalability, process rigor, and the development of playbooks to mitigate churn and fuel expansion.Through empathetic leadership and a focus on value, you will spearhead efforts to enhance renewal and expansion rates, manage and develop talent, and drive forward customer relationships with proactive engagement.You will also play an integral part in helping to drive strategy and execution in how we deliver an end-to-end excellent customer experience.What You'll DoLead by Example: Lead a dynamic customer success team towards exceptional performance, promoting a culture of accountability, execution, growth, and relentless improvement.Scalability and Process: Develop and implement strategic improvements to drive scalable strategies and playbooks, ensuring a systematic approach to all stages of the customer journey, including: implementation, adoption, value realization, retention, and expansion.Talent Coaching and Development: Inspire and mentor your team, elevating their capabilities to become strategic partners through influencing and advising decision makers  and fostering customer advocacy.Advance Customer Relationships: Deepen client engagements through strategic interactions, serving as a advisor and advocate for key stakeholders, driving advocacy, organic growth, and referrals.Own Retention: introduce processes and early warning systems to reduce churn, mitigate risk, and ensure we are multi-threaded within customer accounts.Effective Collaboration: Work with leaders across the broader GTM organization, Product, and Engineering teams to deliver the voice-of-customer and drive a culture of customer-centricity.Product Feedback: Ensure we develop a feedback flywheel, turning customer insights into meaningful product enhancements and service optimizations.What You HaveLeadership Experience: You are a natural leader, with a proven background in leading high performing customer success teams within late-stage or post-IPO Enterprise SaaS organizations, with a specific emphasis on “Strategic”, “Large Enterprise / Enterprise”, and/or top-tier / lighthouse accounts with multi-million dollar spend.Strategic Acumen: Expertise in designing and executing customer success strategies that foster adoption, reduce churn, and promote expansion.Empathy and Influence: A leadership style characterized by empathy, with a proven track record in team development through hiring, coaching, and fostering talent.Outcome-Oriented: Exceptional ability to drive results through owning strategic initiatives, KPI reporting, and adept at navigating complex customer scenarios.Communication Mastery: Superior communication skills, capable of effectively engaging and influencing at all organizational levels both internally, and externally.Agility: Capacity to excel in a rapidly expanding, dynamic setting and swiftly adjust to evolving requirements.Innovation:  A genuine passion for technology and innovation, constantly seeking novel solutions to complex challenges.Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.Compensation Range: $200K - $250K

Location: New York

Salary range: None - None

Staff Research Scientist

Why HarveyHarvey is a secure AI platform for professionals in law, tax, and finance that augments productivity and automates complex workflows. Harvey uses algorithms with reasoning-adept LLMs that have been customized and developed by our expert team of lawyers, engineers and research scientists. We’ve found product market fit and are scaling our team very quickly. Some reasons to join Harvey are:Exceptional product market fit: We have partnered with the largest law firms and professional service providers in the world, includingPaul Weiss, A&O Shearman,Ashurst, O'Melveny & Myers,PwC, KKR, and many others.Strategic investors: Raised over$200 millionfrom strategic investors including Sequoia, Google Ventures, Kleiner Perkins, and the OpenAI Startup Fund.World-class team: Harvey is hiring the besttalentfrom DeepMind, Google Brain, Stripe, FAIR, Tesla Autopilot, Glean, Superhuman, Figma, and more.Partnerships: Our engineers and researchers work directly with OpenAI to build the future of generative AI and redefine professional services.Performance: $0-30M ARR in the last 18 months.Compensation: Top of market cash and equity compensation.Role OverviewAs a Staff Research Scientist on the Applied Research team at Harvey, you will research and develop improvements to our existing AI systems and design new AI-native features for our customers. We are looking for individuals with past research experience that are excited about translating research into tangible outcomes and new product experiences.This role is based in San Francisco, CA. We use an in-person work model and offer relocation assistance to new employees.What You'll DoResearch Scientists at Harvey wear many hats. In this role, you may work on the following:Zero-to-one product development:rapidly prototype, evaluate, and integrate new product features and custom projects for our customers.Agent primitives:develop (and continuously improve) best-in-class LLM methods for zero-shot dense retrieval, large-scale hybrid semantic search, recursive abstractive document analysis, etc.Agentic workflows:design and implement LLM agents that use these basic primitives and external tools to deliver high-quality, long-form work outputs.Evaluation:Create rigorous evaluation protocols combining human preference judgements from domain experts and synthetic data generation.Custom models:Fine-tune LLMs and domain-specific embeddings models for knowledge work tasks.Technical leadership:As a Staff Research Scientist, you will technically lead members of our research team in executing large-scale and long-form projects in a given research area.What You HaveCandidates should have 4+ years of experience (post-PhD), and must have operated in a Staff, Tech Lead, or Research Lead capacity in your prior work. Additionally, you may be a strong fit for this role if you:Are excited about redefining knowledge work through an AI-native lens.Can translate open-ended problems into actionable, short-term goals and execute on them aggressively.Communicate both low-level technical details and high-level strategic plans effectively.Maintain a high personal velocity.Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.Compensation Range: $260K - $300K

Location: San Francisco

Salary range: None - None

Staff AI Infrastructure Engineer

Why HarveyHarvey is a secure AI platform for professionals in law, tax, and finance that augments productivity and automates complex workflows. Harvey uses algorithms with reasoning-adept LLMs that have been customized and developed by our expert team of lawyers, engineers and research scientists. We’ve found product market fit and are scaling our team very quickly. Some reasons to join Harvey are:Exceptional product market fit: We have partnered with the largest law firms and professional service providers in the world, includingPaul Weiss, A&O Shearman,Ashurst, O'Melveny & Myers,PwC, KKR, and many others.Strategic investors: Raised over$200 millionfrom strategic investors including Sequoia, Google Ventures, Kleiner Perkins, and the OpenAI Startup Fund.World-class team: Harvey is hiring the besttalentfrom DeepMind, Google Brain, Stripe, FAIR, Tesla Autopilot, Glean, Superhuman, Figma, and more.Partnerships: Our engineers and researchers work directly with OpenAI to build the future of generative AI and redefine professional services.Performance: $0-30M ARR in the last 18 months.Compensation: Top of market cash and equity compensation.Role OverviewAs a Staff AI Infrastructure Engineer on the research team at Harvey, you will build and maintain the infrastructure that propels our research and AI engineering efforts. We are looking for individuals with past infra experience that are excited about the role infrastructure will play in unlocking research advances and AI-native products.This role is based in San Francisco, CA. We use an in-person work model and offer relocation assistance to new employees.What You'll DoAI Infrastructure is a core enabler of Harvey’s research/engineering success. In this role, you may work on the following:Model Inference:Build scaffolding for massively parallelized LLM inference, model serving at scale, and load-testing of many-step language model programs.Distributed Data Processing:Find, ingest, index, and maintain large public and private datasets comprising millions of complex documents.Large-scale search and retrieval:Optimize search and retrieval protocols over large, heterogeneous databases and vectorstores.Security & Robustness:Ensure our data pipelines adhere to strict security constraints and are robust to large volumes of traffic.Technical leadership:As a Staff AI Infrastructure Engineer, you will technically lead members of our team in long-form projects foundational to our AI infrastructure.What You HaveCandidates should have 7+ YoE (post-BS/MS) in infrastructure engineering roles, with prior experience at the Staff level. Additionally, you may be a strong fit for this role if you:Are excited to tackle the unique infra challenges of LLM- and AI-native products.Communicate both low-level technical details and high-level strategic plans effectively.Are always thinking about the next order of magnitude.Maintain a high personal velocity.Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.Compensation Range: $260K - $280K

Location: San Francisco

Salary range: None - None

1 ... 40 41 42 43 ... 51