Distyl's Posts (216)

2025-11-10 Distyl

Product Manager

About Distyl Distyl partners with the Global Fortune 1000 to lead $100M+ transformations through AI-native automation of core operations. Backed by Lightspeed, Khosla, and Coatue, we operate like a special ops team: fast, outcome-driven, and focused on solving high-stakes enterprise challenges. Our team blends elite talent from tech, strategy, and government to build the future of AI-powered enterprise operations. About the Role We are looking for a Leader of Product Management for the Contact Center business line. This will be our first senior PM hire, with the mandate to build and lead a team of product managers as we scale. You’ll own codifying our repeatable Contact Center solution — including SME Workbench, Agent Assist, and Remedy Layer — into a scalable, modular stack that drives deployments across telecom, travel, healthcare, and beyond. This role is both strategic and operational, requiring proven people leadership and deep expertise in contact center environments. You will own roadmap definition, modularity, and cross-functional alignment for one of Distyl’s flagship solution areas, the Contact Center, a horizontal CX function with multi-industry impact. You should be energized by ambiguity and biased toward modularization and reuse over one-off solutions. Key Responsibilities Own the Roadmap: Define and manage the roadmap for the Contact Center solution stack, with a focus on modularity and reuse Shape the Solution: Drive SME-facing tool development (SME Workbench, Agent Assist v1, Closed-Loop Optimizer, Remedy Layer modularization) Customer Engagement: Partner directly with flagship enterprise customers to capture feedback and validate product direction Deployment Feedback Loops: Partner with Implementation Leads to capture learnings from deployments and codify them into scalable templates Cross-Functional Alignment: Act as the central node between Engineering/AI, Implementation, GTM, and Strategy Market Research & Competitive Intelligence: Track evolving trends in contact center platforms, applied AI, and vertical-specific needs Support GTM: Collaborate with GTM teams on pricing, packaging, analyst briefings, and case studies Instrument & Optimize: Establish usage metrics and outcome tracking, closing the loop with AI Engineers to improve performance Qualifications 10+ years experience Product management experience in contact center / communications platforms Background in growth and adoption systems (onboarding, experimentation, PLG) Strong GTM fluency (launches, pricing, analyst engagement, positioning) Experience in early-stage execution environments Familiarity with applied AI products Why Join Us? We’re less concerned with the perfect résumé and more with how you think and how you show up. Distyl seeks individuals who combine sharp intellect with emotional intelligence, thrive in ambiguity, and have a history of undertaking challenging or unusual tasks that have shaped their approach to operating under pressure. Note: Distyl is a hybrid working environment and requires in-office collaboration 3 days a week. We have offices in San Francisco, CA and New York, NY, and this role is available in both locations.

Location: San Francisco

Salary range: None - None

2025-11-10 Distyl

AI Strategist (Lead Level)

What We Are Looking For As an AI Strategist Lead, you will lead Distyl’s most complex, high impact customer engagement end-to-end. Partnering a senior technical leader, you’ll oversee a multidisciplinary team of engineers, researchers, and AI Strategists to deliver enterprise-scale outcomes that fundamentally transform how our customers operate You’ll work directly with C-suite and senior executives at Fortune 500 companies, helping them scope and shape AI -native strategies, and drive adoption of new workflows. You will be accountable not just for delivery, but for measurable business impact, long-term value creation, and building trusted executive relationships. You’ll shape the vision, drive execution, and influence our product roadmap by representing the voice of our most strategic customers. This role is ideal for someone with a rare blend of operational rigor, customer obsession, and strategic clarity - who thrives in ambiguity, leads with influence, and is passionate about AI. Key Responsibilities Executive Engagement: Build trust with senior stakeholders, including C-suite and VP-level sponsors. Align on business priorities and act as a strategic thought partner. End-to-End Ownership: Lead customer engagements from initial scoping to sustained value delivery. Define success, design the roadmap, and measurable outcomes. AI Strategy & Value Discovery: Identify the most valuable problems to solve and aligning solutions to ROI. Team Leadership: Jointly lead teams of 10+ engineers, researchers, AI Strategists and program managers. Set clear goals, foster a high-performing team culture, and manage cross-functional execution. Enterprise-Grade Delivery: Ensure technical solutions meet performance, compliance, and scalability standards. Navigate complex enterprise environments and drive cross-functional dependencies to deliver deeply integrated solutions. Change Management & Adoption: Drive onboarding, user adoption, and change management to ensure systems are embedded into daily workflows. Platform Influence: Represent the customer’s voice to the Platform team. Surface insights and themes that inform platform development. What We Require Enterprise-Scale Delivery Experience : A track record of successfully leading large, complex high-budget customer engagements or transformation programs ($10M+) ideally involving AI. Most successful candidates will have at least 10 years of experience working with enterprise customers. People Leadership: Track record of leading cross-functional teams and mentoring others. You foster clarity, motivation, and accountability at scale. Enterprise Scale Delivery: Demonstrated experience delivering mission-critical solutions for organizations with significant scale, complexity, and regulatory considerations. Executive Communication: Comfortable presenting to C-level stakeholders and translating between technical and non-technical audiences. Strategic Leadership: Ability to frame high-level business challenges, guide strategic decision-making, and influence senior executives. Customer-Centric Mindset: Deep empathy for users and the ability to identify solutions that create tangible, lasting business impact.. Technical Acumen: Proficiency in programming or data analysis tools (e.g., Python, R, SQL) and a solid understanding of AI/ML concepts. Passion for AI: You believe in AI’s transformative potential and want to help shape how it’s applied responsibly and effectively in the enterprise. Bias for Action: You’re comfortable with ambiguity, eager to take ownership, and capable of turning vision into structured execution. Travel : Flexibility to travel 25–75% depending on engagement needs. What We Offer Competitive salary and benefits package, including equity options, medical/dental/vision covered at 100% for you and your dependents, 401K plan, and perks such as commuter benefits and lunch provided in office. Opportunity to be part of a mission-oriented company to create practical adoption during the biggest revolution in human productivity. Opportunity to work on cutting-edge AI technologies and make a real impact on the adoption of LLMs in the enterprise space. Collaborative and supportive work environment, with a strong focus on personal and professional growth. Exposure to a diverse range of real-world industries and projects, providing unique challenges and learning opportunities. Note: Distyl is a hybrid working environment and requires in-office collaboration 3 days a week. We have offices in San Francisco, CA and New York, NY, and this role is available in either location.

Location: New York

Salary range: None - None

2025-11-10 Distyl

Recruiting Coordinator - Contract

About Distyl AI Distyl AI develops production-grade AI systems to power core operational workflows for Fortune 500 companies. Powered by a strategic partnership with OpenAI, in-house software accelerators, and deep enterprise AI expertise, we deliver working AI systems with rapid time to value – within a quarter. Our products have helped Fortune 500 customers across diverse industries, from insurance and CPG to non-profits. As part of our team, you will help companies identify, build, and realize value from their GenAI investments, often for the first time. We are customer-centric, working backward from the customer’s problem and holding ourselves accountable for creating both financial impact and improving the lives of end-users. Distyl is led by proven leaders from top companies like Palantir and Apple and is backed by Lightspeed, Khosla, Coatue, Dell Technologies Capital, Nat Friedman (Former CEO of GitHub), Brad Gerstner (Founder and CEO of Altimeter), and board members of over a dozen Fortune 500 companies. What We Are Looking For Distyl is looking for a Contract Recruiting Coordinator to keep our hiring process running smoothly end to end. In this role, you’ll manage interview scheduling, coordinate with recruiters and hiring managers, and make sure every candidate has a professional, seamless experience. Your work will help the team move quickly on critical hires while staying organized and keeping communication clear. This is a chance to be the engine behind some of our most important hiring initiatives and directly contribute to Distyl’s growth. You’ll gain hands-on experience in a dynamic startup environment and work closely with our hiring managers and recruiting leads to identify talent, engage candidates, and coordinate interviews end to end. Key Responsibilities Own the full scheduling process for ongoing and one-off hiring needs, ensuring smooth coordination from start to finish. Collaborate on recruiting operations challenges , using data, tools, and teamwork to identify pain points and implement solutions. Serve as the main point of contact for interview planning , coordinating closely with recruiters and hiring managers across multiple teams. Leverage recruiting tools to maintain an efficient, candidate-friendly process with minimal delays. Solve problems on the fly and stay adaptable in a dynamic environment, while always protecting confidentiality and handling sensitive information with care. Communicate clearly and professionally with candidates and internal stakeholders — both in writing and verbally — to keep everyone aligned. Partner across organization to deliver an excellent experience for C-suite executives and senior level candidates, helping refine processes along the way. Qualifications Bring 2+ years of recruiting coordination experience in scheduling, admin support, customer service, or recruiting coordination. Approach every candidate interaction with care, delivering a thoughtful, service-oriented experience. Communicate with clarity and professionalism, both in writing and in conversation. Stay organized and flexible, juggling priorities and adapting quickly as hiring needs shift. Comfortably use modern recruiting tools like Ashby Pay close attention to detail and take initiative to solve problems before they escalate. Work well with others, looking for ways to improve and streamline scheduling and coordination workflows. Handle sensitive information with discretion, especially when supporting senior or executive-level hiring. What We Offer: Competitive salary and benefits package, including equity options and healthcare. The opportunity to work at a mission-driven AI startup that is transforming how Fortune 500 companies operate. A fast-paced, dynamic work environment where your contributions will directly impact the company’s success. A collaborative culture that values professional growth and encourages taking on new responsibilities. Exposure to cutting-edge AI technologies and the opportunity to support a world-class team. If you are a proactive, detail-oriented professional who excels in supporting high-powered teams, we encourage you to apply and join our mission of enabling the future of AI-powered enterprises. Note: This role will be based in our San Francisco office. You will be required to be in office 3 days per week.

Location: San Francisco

Salary range: None - None

2025-11-10 Distyl

AI Engineer (All Levels)

Distyl AI develops AI-native technologies that enable humans and AI to collaboratively power operations across the Global Fortune 1000. In just 24 months, we’ve partnered with some of the world’s most iconic enterprises including F100 telecom, healthcare, manufacturing, insurance, and retail companies delivering AI deployments with $100M+ in impact. Our platform, Distillery , combined with our cross-functional teams of AI Engineers, Researchers, and Strategists, is pioneering AI-native systems of work that solve high-stakes challenges at scale. Distyl is founded and led by proven leaders from companies like Palantir, Apple, and national research labs. We maintain a deep partnership with OpenAI and are backed by Lightspeed, Khosla, Coatue, Nat Friedman, and board members from over 20 Fortune 500 companies. What We’re Looking For We’re hiring AI Engineers at all levels of experience , from early-career builders to senior engineers who can lead large-scale deployments and shape our customers' technical roadmap. Regardless of seniority, every AI Engineer at Distyl is a hands-on contributor responsible for designing, implementing, and deploying production-grade AI systems using Large Language Models (LLMs). At the most senior levels, our engineers operate as the technical owners of F500 engagements, defining architecture, engaging with enterprise leaders, and leading technical teams to transform mission-critical workflows. Responsibilities All AI Engineers at Distyl are expected to: Design and Deploy LLM-Powered Systems: Build and deploy robust GenAI systems that deliver measurable business value. Includes model evaluation, prompt design, agent/agentic logic, and full-stack application development. Engage Deeply with Customers: Work directly with customer stakeholders to understand their most pressing business and technical needs, and turn those into tailored, high-impact AI solutions. Build and Improve Our Platform: Contribute to the development of Distillery, our internal LLM application platform, by developing reusable tools, infrastructure, and workflows that scale across customers. Deliver Production Quality: Ensure systems are observable, maintainable, and meet rigorous reliability, performance, and security standards. Evaluate AI Systems Scientifically: Lead evaluation efforts balancing accuracy, latency, explainability, cost, and robustness. Continuously Improve: Refine development workflows, platform architecture, and deployment practices to raise the engineering bar. At higher levels of experience, you will also: Set technical direction and architecture for multi-million-dollar customer engagements. Earn executive trust and guide enterprise engineers through rollout and long-term operations. Mentor and up-level Distyl engineers via design reviews, architectural design reviews, leading by doing, and targeted coaching. Qualifications We believe great AI Engineers come from diverse backgrounds and are unified by deep curiosity, pragmatism, and engineering excellence. We’re excited to meet candidates with: Proficiency in Python or Typescript (experience with a diverse set of languages is a plus), with hands-on experience using LLM tooling such as LangChain, LlamaIndex, Guardrails, MCP and Agents SDK. Experience building and deploying LLM-powered AI agents in production, including tool use, prompt orchestration, RAG, and long-horizon task execution. Deep understanding of agent design patterns, with practical experience in observability, debugging, and human-in-the-loop feedback systems. Skilled at solving complex, ambiguous problems using cutting-edge AI techniques to deliver meaningful business outcomes. Familiar with responsible AI practices (e.g., auditability, interpretability), and experienced in aligning AI systems with enterprise-grade requirements. Comfortable working across cloud environments (AWS, GCP, Azure) with modern DevOps tools (Docker, CI/CD), and collaborating closely with cross-functional teams. For senior roles: strong architectural and systems design, experience leading projects, navigating and deploying into enterprise hybrid cloud environments and mentor others What We Offer Competitive salary and meaningful equity. 100% covered medical, dental, and vision for employees and dependents. 401(k) with additional perks (commuter benefits, in-office lunch). Access to state-of-the-art models, generous usage of modern AI tools, and real-world business problems. Ownership of high-impact projects across top enterprises. A mission-driven, fast-moving culture that prizes curiosity, pragmatism, and excellence. Offices in San Francisco and New York with hybrid collaboration (3+ days/week in-office).

Location: San Francisco

Salary range: None - None

2025-11-10 Distyl

AI Strategist (Lead Level)

What We Are Looking For As an AI Strategist Lead, you will lead Distyl’s most complex, high impact customer engagement end-to-end. Partnering a senior technical leader, you’ll oversee a multidisciplinary team of engineers, researchers, and AI Strategists to deliver enterprise-scale outcomes that fundamentally transform how our customers operate You’ll work directly with C-suite and senior executives at Fortune 500 companies, helping them scope and shape AI -native strategies, and drive adoption of new workflows. You will be accountable not just for delivery, but for measurable business impact, long-term value creation, and building trusted executive relationships. You’ll shape the vision, drive execution, and influence our product roadmap by representing the voice of our most strategic customers. This role is ideal for someone with a rare blend of operational rigor, customer obsession, and strategic clarity - who thrives in ambiguity, leads with influence, and is passionate about AI. Key Responsibilities Executive Engagement: Build trust with senior stakeholders, including C-suite and VP-level sponsors. Align on business priorities and act as a strategic thought partner. End-to-End Ownership: Lead customer engagements from initial scoping to sustained value delivery. Define success, design the roadmap, and measurable outcomes. AI Strategy & Value Discovery: Identify the most valuable problems to solve and aligning solutions to ROI. Team Leadership: Jointly lead teams of 10+ engineers, researchers, AI Strategists and program managers. Set clear goals, foster a high-performing team culture, and manage cross-functional execution. Enterprise-Grade Delivery: Ensure technical solutions meet performance, compliance, and scalability standards. Navigate complex enterprise environments and drive cross-functional dependencies to deliver deeply integrated solutions. Change Management & Adoption: Drive onboarding, user adoption, and change management to ensure systems are embedded into daily workflows. Platform Influence: Represent the customer’s voice to the Platform team. Surface insights and themes that inform platform development. What We Require Enterprise-Scale Delivery Experience: A track record of successfully leading large, complex high-budget customer engagements or transformation programs ($10M+) ideally involving AI. Most successful candidates will have at least 10 years of experience working with enterprise customers. People Leadership: Track record of leading cross-functional teams and mentoring others. You foster clarity, motivation, and accountability at scale. Enterprise Scale Delivery: Demonstrated experience delivering mission-critical solutions for organizations with significant scale, complexity, and regulatory considerations. Executive Communication: Comfortable presenting to C-level stakeholders and translating between technical and non-technical audiences. Strategic Leadership: Ability to frame high-level business challenges, guide strategic decision-making, and influence senior executives. Customer-Centric Mindset: Deep empathy for users and the ability to identify solutions that create tangible, lasting business impact.. Technical Acumen: Proficiency in programming or data analysis tools (e.g., Python, R, SQL) and a solid understanding of AI/ML concepts. Passion for AI: You believe in AI’s transformative potential and want to help shape how it’s applied responsibly and effectively in the enterprise. Bias for Action: You’re comfortable with ambiguity, eager to take ownership, and capable of turning vision into structured execution. Travel: Flexibility to travel 25–75% depending on engagement needs. What We Offer Competitive salary and benefits package, including equity options, medical/dental/vision covered at 100% for you and your dependents, 401K plan, and perks such as commuter benefits and lunch provided in office. Opportunity to be part of a mission-oriented company to create practical adoption during the biggest revolution in human productivity. Opportunity to work on cutting-edge AI technologies and make a real impact on the adoption of LLMs in the enterprise space. Collaborative and supportive work environment, with a strong focus on personal and professional growth. Exposure to a diverse range of real-world industries and projects, providing unique challenges and learning opportunities. Note: Distyl is a hybrid working environment and requires in-office collaboration 3 days a week. We have offices in San Francisco, CA and New York, NY, and this role is available in either location.

Location: San Francisco

Salary range: None - None

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