Retool's Posts (184)

Security Engineer, GRCNew

ABOUT RETOOL Nearly every company in the world runs on custom software: Gartner estimates that up to 50% of all code is written for internal use. This is the operational software for refunding orders, underwriting loans, onboarding employees, analyzing transactions, and providing customer support. But most companies don’t have adequate resources to properly invest in these tools, leading to a lot of old and clunky internal software or, even worse, users still stuck in manual and spreadsheet flows. At Retool, we’re on a mission to bring good software to everyone. We’re building a new type of development platform that combines the benefits of traditional software development with a drag-and-drop UI editor and AI, making it dramatically faster to build internal tools. We believe that the future of software development lies in abstracting away the tedious and repetitive tasks developers waste time on, while creating reusable components that act as a force multiplier for future developers and projects. The result is not just productivity, but good software by default. And that’s a mission worth striving for. Today, our customers span from small startups building their first operational tools to Fortune 500 companies building mission-critical apps for thousands of users across their business. Interested in joining us? Let us know! WHY WE’RE LOOKING FOR YOU Our security team is seeking a highly experienced Security Engineer to plan and build our security posture for governance, risk and compliance! In this role, you will play a critical role in fulfilling the vision to secure Retool’s platform and cloud offerings through a combination of policy governance, security risk management, third party risk management, technical expertise and certification compliance. This is a hands-on position where you’ll build and scale processes dedicated to safeguarding our platform and ensuring compliance with industry standards, own audits and work closely with cross-functional teams to integrate compliance processes across all areas of the business. At Retool, we're not just building a product—we're building a company where security is foundational to everything we do. If you're passionate about leading a critical function in a dynamic, innovative environment, we'd love to hear from you. IN THIS ROLE, YOU WILL: THE SKILLSET YOU'LL BRING: Retool offers generous benefits to all employees and hybrid work location. For more information, please visit the benefits and perks section of our careers page! Retool is currently set up to employ all roles in the US and specific roles in the UK. To find roles that can be employed in the UK, please refer to our careers page and review the indicated locations. - Own all internal audit programs working to expedite reviews and mitigate operational impacts - Implement and support scalable processes for the security risk lifecycle management including risk assessments, treatment, and monitoring to help engineering and product teams deliver a successful and secure product - Communicate and collaborate effectively with counterparts within engineering, GTM, legal and beyond - Mature our security risk management program alongside a team of outstanding individuals - 5+ years working in a Security governance, risk, and compliance roles - Extensive familiarity with industry regulations (e.g., GDPR, ISO 27001, NIST 800-53, Fedramp) and hands-on experience ensuring compliance, along with a deep understanding of security technologies, application security programs, common vulnerabilities like OWASP Top 10, and security tooling such as SAST, DAST, as well as other testing technologies - Proficiency in navigating through ambiguity, managing stakeholders, as well as driving maximal accountability and excellence - Excellent verbal communication skills with the ability to translate complex technical concepts into business language - Strong analytical and problem-solving skills

Location: San Francisco, CA

Salary range: None - None

Account Manager, Mid-Market

ABOUT RETOOL Nearly every company in the world runs on custom software: Gartner estimates that up to 50% of all code is written for internal use. This is the operational software for refunding orders, underwriting loans, onboarding employees, analyzing transactions, and providing customer support. But most companies don’t have adequate resources to properly invest in these tools, leading to a lot of old and clunky internal software or, even worse, users still stuck in manual and spreadsheet flows. At Retool, we’re on a mission to bring good software to everyone. We’re building a new type of development platform that combines the benefits of traditional software development with a drag-and-drop UI editor and AI, making it dramatically faster to build internal tools. We believe that the future of software development lies in abstracting away the tedious and repetitive tasks developers waste time on, while creating reusable components that act as a force multiplier for future developers and projects. The result is not just productivity, but good software by default. And that’s a mission worth striving for. Today, our customers span from small startups building their first operational tools to Fortune 500 companies building mission-critical apps for thousands of users across their business. Interested in joining us? Let us know! WHY WE'RE LOOKING FOR YOU: At Retool, client relationships are our top priority. We're seeking a dedicated and personable account manager to maintain client accounts, ensure customers derive value, manage renewals, identify expansion opportunities, and serve as their primary point of contact. The ideal candidate is passionate about sales, driven to hit targets, and committed to providing exceptional customer service. If you love building meaningful, long-lasting relationships that drive our business forward, you'll thrive in this role. WHAT YOU'LL DO: WHO YOU'LL WORK WITH: As an Account Manager, you'll work cross-functionally with internal teams, including account executives, sales engineers, technical account managers, deal desk, and legal. THE SKILLSET YOU'LL BRING: PREFERRED QUALIFICATIONS: For candidates based in San Francisco, the pay range(s) for this role is listed below and represents base salary range for non-commissionable roles or on-target earnings (OTE) for commissionable roles. This salary range may be inclusive of several career levels at Retool and will be narrowed during the interview process based on a number of factors such as (but not limited to), scope and responsibilities, the candidate’s experience and qualifications, and location. Additional compensation in the form(s) of equity, and/or commission/bonuses are dependent on the position offered. Retool provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans. San Francisco $170,340-$230,460USD Retool offers generous benefits to all employees and hybrid work location. For more information, please visit the benefits and perks section of our careers page! Retool is currently set up to employ all roles in the US and specific roles in the UK. To find roles that can be employed in the UK, please refer to our careers page and review the indicated locations. - Close net new revenue through customer expansion and cross-selling new Retool products. - Execute successful contract renewals. - Drive quality pipeline growth with new products, application use cases, product updates, and marketing-driven events. - Understand our customer use cases and their business initiatives to optimize Retool usage and introduce new use case ideas. - Deliver optimal forecasts and commercial outcomes by running strategic sales processes with a consistent sales methodology (MEDDPICC, Value Based selling). - Evaluate core usage trends, articulate Retool's impact, and provide strategic recommendations during account reviews. - Identify and proactively manage risk areas and commit to seeing an issue through to complete resolution. - Manage customer expectations with clear communication skills and reliable follow ups. - Professional experience in a sales or customer service role in the mid-market space (100-1,000 employees). - Consistent track record of hitting and exceeding quotas for new and expansion business. - Ability to conduct discovery calls to identify opportunities and build pipeline. - Strong multitasking and organizational skills. - Excellent written and verbal communication skills. - Demonstrated ability to position proposals, negotiate terms, and close deals. - Proven track record of meeting or exceeding quotas and receiving positive customer feedback. - Proficiency with common customer relationship management software, such as Outreach, Salesforce and LinkedIn SalesNavigator. - Professional certification a plus (ex: from Strategic Account Management Association).

Location: San Francisco, CA

Salary range: None - None

Account Manager, Growth

ABOUT RETOOL Nearly every company in the world runs on custom software: Gartner estimates that up to 50% of all code is written for internal use. This is the operational software for refunding orders, underwriting loans, onboarding employees, analyzing transactions, and providing customer support. But most companies don’t have adequate resources to properly invest in these tools, leading to a lot of old and clunky internal software or, even worse, users still stuck in manual and spreadsheet flows. At Retool, we’re on a mission to bring good software to everyone. We’re building a new type of development platform that combines the benefits of traditional software development with a drag-and-drop UI editor and AI, making it dramatically faster to build internal tools. We believe that the future of software development lies in abstracting away the tedious and repetitive tasks developers waste time on, while creating reusable components that act as a force multiplier for future developers and projects. The result is not just productivity, but good software by default. And that’s a mission worth striving for. Today, our customers span from small startups building their first operational tools to Fortune 500 companies building mission-critical apps for thousands of users across their business. Interested in joining us? Let us know! WHY WE'RE LOOKING FOR YOU: At Retool, client relationships are our top priority. We're seeking a dedicated and personable account manager to maintain client accounts, ensure customers derive value, manage renewals, identify expansion opportunities, and serve as their primary point of contact. The ideal candidate is passionate about sales, driven to hit targets, and committed to providing exceptional customer service. If you love building meaningful, long-lasting relationships that drive our business forward, you'll thrive in this role. WHAT YOU'LL DO: WHO YOU'LL WORK WITH: As an Account Manager, you'll work cross-functionally with internal teams, including account executives, sales engineers, technical account managers, deal desk, and legal. THE SKILLSET YOU'LL BRING: PREFERRED QUALIFICATIONS: For candidates based in San Francisco, the pay range(s) for this role is listed below and represents base salary range for non-commissionable roles or on-target earnings (OTE) for commissionable roles. This salary range may be inclusive of several career levels at Retool and will be narrowed during the interview process based on a number of factors such as (but not limited to), scope and responsibilities, the candidate’s experience and qualifications, and location. Additional compensation in the form(s) of equity, and/or commission/bonuses are dependent on the position offered. Retool provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans. San Francisco $127,755-$172,845USD Retool offers generous benefits to all employees and hybrid work location. For more information, please visit the benefits and perks section of our careers page! Retool is currently set up to employ all roles in the US and specific roles in the UK. To find roles that can be employed in the UK, please refer to our careers page and review the indicated locations. - Close net new revenue through customer expansion and cross-selling new Retool products. - Execute successful contract renewals. - Drive quality pipeline growth with new products, application use cases, product updates, and marketing-driven events. - Understand our customer use cases and their business initiatives to optimize Retool usage and introduce new use case ideas. - Deliver optimal forecasts and commercial outcomes by running strategic sales processes with a consistent sales methodology (MEDDPICC, Value Based selling). - Evaluate core usage trends, articulate Retool's impact, and provide strategic recommendations during account reviews. - Identify and proactively manage risk areas and commit to seeing an issue through to complete resolution. - Manage customer expectations with clear communication skills and reliable follow-ups. - Professional experience in a sales or customer service role in the growth space (0-100 employees). - Consistent track record of hitting and exceeding quotas for new and expansion business. - Ability to conduct discovery calls to identify opportunities and build pipeline. - Strong multitasking and organizational skills. - Excellent written and verbal communication skills. - Demonstrated ability to position proposals, negotiate terms, and close deals. - Proven track record of meeting or exceeding quotas and receiving positive customer feedback. - Proficiency with common customer relationship management software, such as Outreach, Salesforce and LinkedIn SalesNavigator. - Professional certification a plus (ex: from Strategic Account Management Association).

Location: San Francisco, CA

Salary range: None - None

Head of Partnerships

ABOUT RETOOL Nearly every company in the world runs on custom software: Gartner estimates that up to 50% of all code is written for internal use. This is the operational software for refunding orders, underwriting loans, onboarding employees, analyzing transactions, and providing customer support. But most companies don’t have adequate resources to properly invest in these tools, leading to a lot of old and clunky internal software or, even worse, users still stuck in manual and spreadsheet flows. At Retool, we’re on a mission to bring good software to everyone. We’re building a new type of development platform that combines the benefits of traditional software development with a drag-and-drop UI editor and AI, making it dramatically faster to build internal tools. We believe that the future of software development lies in abstracting away the tedious and repetitive tasks developers waste time on, while creating reusable components that act as a force multiplier for future developers and projects. The result is not just productivity, but good software by default. And that’s a mission worth striving for. Today, our customers span from small startups building their first operational tools to Fortune 500 companies building mission-critical apps for thousands of users across their business. Interested in joining us? Let us know! The Head of Partnerships plays a crucial role in shaping and executing Retool’s partnership strategy. This leader will identify, develop, and manage strategic partnerships that align with our business goals, enhance our product offering, and drive revenue growth. The ideal candidate is a strategic thinker with a proven track record of building and scaling partnerships in the tech industry, particularly within the developer tools or SaaS space. IN THIS ROLE, YOU’LL: KEY RESPONSIBILITIES: THE SKILLSET YOU’LL BRING: QUALIFICATIONS: For candidates based in the United States, we have three geographic pay zones. For this role, the pay range(s) for this role in each zone is listed below and represents base salary range for non-commissionable roles or on-target earnings (OTE) for commissionable roles. This salary range may be inclusive of several career levels at Retool and will be narrowed during the interview process based on a number of factors such as (but not limited to), scope and responsibilities, the candidate’s experience and qualifications, and location. Additional compensation in the form(s) of equity, and/or commission/bonuses are dependent on the position offered. Retool provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans. Tier 1 $233,880-$360,720USD Tier 2 $198,840-$306,600USD Tier 3 $163,680-$252,600USD Retool offers generous benefits to all employees and hybrid work location. For more information, please visit the benefits and perks section of our careers page! Retool is currently set up to employ all roles in the US and specific roles in the UK. To find roles that can be employed in the UK, please refer to our careers page and review the indicated locations. - Collaborate with internal leaders to develop a partner strategy that helps Retool achieve our growth goals. - Identify, evaluate, and execute reseller partnerships in selected geographies. - Manage the needs, requests, and enablement of current partners. - Collaborate with Marketing to scope and execute campaigns that amplify and accelerate partnership efforts. - Enable the sales team on how to utilize partners to generate pipeline and win new opportunities. - Collaborate with Business Operations to identify high-leverage partnerships. - Partner with Revenue Operations to measure outputs of partner efforts (e.g., pipeline sourced via partnerships). - Not In Scope: Implementation partners,  systems integrators (managed via Success), or developer network. - Build and maintain strong relationships with key partners. - Work closely with sales, marketing, product, and engineering teams to integrate partnership initiatives. - Lead negotiations and manage partnership agreements. - Track and report on partnership performance. - Stay up-to-date on industry trends and refine partnership strategies. - Build and lead a high-performing partnerships team. - Experience managing end-to-end SaaS sales cycles. - Proven success in driving activity, pipeline development, and meeting quotas. - Preferred experience in developer tools, cloud infrastructure, databases, and business intelligence. - Solution-based selling approach and ability to manage sales processes. - Excellent presentation, listening, and organizational skills. - Ability to learn technical concepts and lead discussions with stakeholders. - Willingness to learn and adapt as our product and processes evolve. - 8-10 years in partnership management, business development, or a related field, with a focus on the tech industry. - Proven success in building and scaling strategic partnerships. - Strong strategic, analytical, and negotiation skills. - Exceptional interpersonal and relationship-building skills. - Strong leadership and team management skills. - Excellent communication and presentation skills. - Bachelor’s degree in business, marketing, or a related field; MBA or other advanced degree is a plus.

Location: San Francisco, CA

Salary range: None - None

Account Executive, Mid-Market

ABOUT RETOOL Nearly every company in the world runs on custom software: Gartner estimates that up to 50% of all code is written for internal use. This is the operational software for refunding orders, underwriting loans, onboarding employees, analyzing transactions, and providing customer support. But most companies don’t have adequate resources to properly invest in these tools, leading to a lot of old and clunky internal software or, even worse, users still stuck in manual and spreadsheet flows. At Retool, we’re on a mission to bring good software to everyone. We’re building a new type of development platform that combines the benefits of traditional software development with a drag-and-drop UI editor and AI, making it dramatically faster to build internal tools. We believe that the future of software development lies in abstracting away the tedious and repetitive tasks developers waste time on, while creating reusable components that act as a force multiplier for future developers and projects. The result is not just productivity, but good software by default. And that’s a mission worth striving for. Today, our customers span from small startups building their first operational tools to Fortune 500 companies building mission-critical apps for thousands of users across their business. Interested in joining us? Let us know! IN THIS ROLE, YOU'LL: For candidates based in San Francisco, the pay range(s) for this role is listed below and represents base salary range for non-commissionable roles or on-target earnings (OTE) for commissionable roles. This salary range may be inclusive of several career levels at Retool and will be narrowed during the interview process based on a number of factors such as (but not limited to), scope and responsibilities, the candidate’s experience and qualifications, and location. Additional compensation in the form(s) of equity, and/or commission/bonuses are dependent on the position offered. Retool provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans. San Francisco $170,000-$230,000USD Retool offers generous benefits to all employees and hybrid work location. For more information, please visit the benefits and perks section of our careers page! Retool is currently set up to employ all roles in the US and specific roles in the UK. To find roles that can be employed in the UK, please refer to our careers page and review the indicated locations. - Identify and qualify leads and develop them into high-value opportunities - Build relationships and establish communications at the highest executive levels in your accounts to understand their needs and priorities, and to speed up and simplify the deal process - Own the closing process, including negotiations and procurement activities - Keep Salesforce up to date with customer information, forecasts, and pipeline data so we can learn more about our business and our sales process - Develop and execute a strategic territory plan to meet monthly, quarterly, and annual revenue objectives - Work with technical stakeholders and executives to identify opportunities for Retool to accelerate Engineering within their org - Partner with sales engineers and the executive team to create relationships within all levels of key accounts - Collaborate with Engineering to identify and deploy new features to continuously increase the value of Retool - Experience managing end-to-end SaaS sales cycles and managing $1M+ quota. - Minimum 2-3 years of experience in a closing sales role. - A track record of success in driving consistent activity, pipeline development, and quota achievement. - Previous experience preferred in developer tools, cloud infrastructure, databases, and/or business intelligence. - A solution-based approach to selling and the ability to manage a sales process. - Excellent presentation and listening skills, organization, and contact management capabilities. - A hands-on approach to learning technical concepts and leading technical discussions internally and externally with stakeholders of all levels. - A strong desire and willingness to learn and build as our product and processes evolve.

Location: San Francisco, CA

Salary range: None - None

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