Retool's Posts (184)

Engineering Manager

ABOUT RETOOL Nearly every company in the world runs on custom software: Gartner estimates that up to 50% of all code is written for internal use. This is the operational software for refunding orders, underwriting loans, onboarding employees, analyzing transactions, and providing customer support. But most companies don’t have adequate resources to properly invest in these tools, leading to a lot of old and clunky internal software or, even worse, users still stuck in manual and spreadsheet flows. At Retool, we’re on a mission to bring good software to everyone. We’re building a new type of development platform that combines the benefits of traditional software development with a drag-and-drop UI editor and AI, making it dramatically faster to build internal tools. We believe that the future of software development lies in abstracting away the tedious and repetitive tasks developers waste time on, while creating reusable components that act as a force multiplier for future developers and projects. The result is not just productivity, but good software by default. And that’s a mission worth striving for. Today, our customers span from small startups building their first operational tools to Fortune 500 companies building mission-critical apps for thousands of users across their business. Interested in joining us? Let us know! WHY WE’RE LOOKING FOR YOU: Our engineering leaders are at the forefront of our product development efforts, working to bridge the gap between engineering excellence and customer impact. We look for leaders who not only bring strong technical experience but also possess the strategic vision needed to shape Retool’s product direction, balancing day-to-day execution with longer-term thinking. You'll lead a dedicated team of engineers, helping them build, iterate, and maintain product features that deliver real value for our users. Your teams' work will span the stack, and across product lines to drive a portfolio of dynamic, impactful products and user experiences. In this role, you’ll collaborate closely with cross-functional teams to ensure we’re delivering a product that aligns with our user needs and business objectives. You’ll set technical and product priorities for your team, ensuring they have the resources and support needed to succeed while focusing on the long-term architectural soundness of our platform. Most importantly, play a critical role in shaping the engineering culture at Retool, emphasizing continuous learning, knowledge-sharing, and high standards for quality. At Retool, we like to emphasize the word "leader" — the right leader is expected to take ownership, get decisions made, keep our energy and tempo up, and continuously improve the environment for our engineers. IN THIS ROLE, YOU WILL: THE SKILLSET YOU'LL BRING: For candidates based in San Francisco, the pay range(s) for this role is listed below and represents base salary range for non-commissionable roles or on-target earnings (OTE) for commissionable roles. This salary range may be inclusive of several career levels at Retool and will be narrowed during the interview process based on a number of factors such as (but not limited to), scope and responsibilities, the candidate’s experience and qualifications, and location. Additional compensation in the form(s) of equity, and/or commission/bonuses are dependent on the position offered. Retool provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans. San Francisco $188,400-$251,900USD Retool offers generous benefits to all employees and hybrid work location. For more information, please visit the benefits and perks section of our careers page! Retool is currently set up to employ all roles in the US and specific roles in the UK. To find roles that can be employed in the UK, please refer to our careers page and review the indicated locations. - Communicate and collaborate effectively with Product and Design counterparts - Manage a fullstack team of engineers; support the team by identifying growth opportunities, providing continuous feedback, and performance management as appropriate - Establish and define your team's strategy to ensure execution maximizes business impact - Meet with customers to better understand product sentiment - Introduce scalable, repeatable processes that help engineering and product teams deliver a successful product - Partner with recruiting on building out a diverse team of exceptionally motivated engineers - 3+ years of experience successfully leading and managing teams - A strong ability to champion an engineering team through macro process changes - Deep technical understanding; we don’t expect you to code, but you should be able to navigate our codebase and engage deeply on design and architecture - A history of orienting teams and setting strategy toward engineering goals, with a bias toward impact - Experience successfully recruiting, building, and scaling teams - A propensity to operate as a business-owner — caring deeply about our customers, product, and team - Thoughtfulness around engineering culture, process, and identity - Proficiency in navigating through ambiguity, managing stakeholders, communicating in a structured manner, as well as driving maximal accountability and excellence - A collaborative skillset to partner effectively with product, design, and go-to-market teams

Location: San Francisco, CA

Salary range: None - None

Software Engineer

ABOUT RETOOL Nearly every company in the world runs on custom software: Gartner estimates that up to 50% of all code is written for internal use. This is the operational software for refunding orders, underwriting loans, onboarding employees, analyzing transactions, and providing customer support. But most companies don’t have adequate resources to properly invest in these tools, leading to a lot of old and clunky internal software or, even worse, users still stuck in manual and spreadsheet flows. At Retool, we’re on a mission to bring good software to everyone. We’re building a new type of development platform that combines the benefits of traditional software development with a drag-and-drop UI editor and AI, making it dramatically faster to build internal tools. We believe that the future of software development lies in abstracting away the tedious and repetitive tasks developers waste time on, while creating reusable components that act as a force multiplier for future developers and projects. The result is not just productivity, but good software by default. And that’s a mission worth striving for. Today, our customers span from small startups building their first operational tools to Fortune 500 companies building mission-critical apps for thousands of users across their business. Interested in joining us? Let us know! WHY WE'RE LOOKING FOR YOU Retool started as a way to address obstacles with internal tools and has grown into a company that solves internal tooling for thousands of companies (big and small). We’ve done a lot with a little–we have a growing engineering team and a laundry list of features and foundational improvements we want to tackle. To continue our fast-paced growth, we need to build a world-class engineering team. You’ll help us get there by owning end-to-end projects, talking with customers, and ultimately supporting the growth of Retool the product and the business. WHAT YOU'LL DO We’re a tool built by engineers for engineers. You will work on features that impact thousands of customers globally and have the ability to change how applications are built across all parts of the stack. You’ll meet with internal counterparts to enhance customer thinking and partner closely with product on building out features. You’ll have a large impact on new features or improve performance on thousands of customers' applications. Retool is built primarily in JavaScript and TypeScript, Node.js on the backend, and React on the frontend. We’ll look to you to bring your experience to build within this environment and impact our codebase.You’ll also engage in technical decision-making with the team, participate in planning, and help our engineering team expand its skillset. To that end, you’ll also play a key role in helping us grow the team through interviewing potential new team members. WHO YOU'LL WORK WITH As an engineer, you will work closely with product and design teams to build, ship, and iterate new features. We’re a hard-working, passionate bunch who are motivated by collaboration, strong results, and bringing the impact of Retool to our customers. When we’re in the office, we enjoy eating lunch (and occasionally dinner!) together, and we’ve been known for our lively game nights. But at the root of it all, we come together to show our customers and not-quite-yet customers how Retool can make them and their companies more efficient and successful. If this sounds like a fit, we’d love to hear from you! IN THIS ROLE YOU'LL THE SKILLSET YOU'LL BRING NICE TO HAVE For candidates based in San Francisco, the pay range(s) for this role is listed below and represents base salary range for non-commissionable roles or on-target earnings (OTE) for commissionable roles. This salary range may be inclusive of several career levels at Retool and will be narrowed during the interview process based on a number of factors such as (but not limited to), scope and responsibilities, the candidate’s experience and qualifications, and location. Additional compensation in the form(s) of equity, and/or commission/bonuses are dependent on the position offered. Retool provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans. San Francisco $136,000-$216,800USD Retool offers generous benefits to all employees and hybrid work location. For more information, please visit the benefits and perks section of our careers page! Retool is currently set up to employ all roles in the US and specific roles in the UK. To find roles that can be employed in the UK, please refer to our careers page and review the indicated locations. - Improve the UX of the Retool core editor, which involves plenty of interesting problems, both technical (e.g. "how do we implement our drag and drop system in a performant way?") and otherwise (e.g. "how do we handle the pushing of existing components when dragging new components on?") - Expand the types of applications that you can build into different parts of the development process - Debug customer problems + build features for them (e.g. "the Google Sheets integration doesn't support adding rows", and "what's the best way to support that? Via cell ranges, or via a lightweight, home-grown ORM?") - Help assess and recruit future engineers - Work on increasing the scalability of Retool’s platform (e.g. frontend application performance, reducing query latencies) - 3+ years experience in professional software development, ideally some of which you’ve spent in startups - Experience owning technically challenging and demanding cross-functional projects - Experience across the entire stack, from backend to frontend (and if you have a preference, we’d love to hear it!) - Experience with cloud based infrastructure like Azure, AWS or GCP - Ability to make technical decisions quickly, while looping in key stakeholders, too - A customer-first mindset and an interest in talking with customers to make sure what we’re building meets their needs - Habit of introspection and understanding what’s helped you be successful in the past - Experience in JavaScript / TypeScript - Experience with PostgreSQL - Bonus points if you have experience in mentoring other team members, and have previously worked closely with designers

Location: San Francisco, CA

Salary range: None - None

Marketing Lead, EMEA

ABOUT RETOOL Nearly every company in the world runs on custom software: Gartner estimates that up to 50% of all code is written for internal use. This is the operational software for refunding orders, underwriting loans, onboarding employees, analyzing transactions, and providing customer support. But most companies don’t have adequate resources to properly invest in these tools, leading to a lot of old and clunky internal software or, even worse, users still stuck in manual and spreadsheet flows. At Retool, we’re on a mission to bring good software to everyone. We’re building a new type of development platform that combines the benefits of traditional software development with a drag-and-drop UI editor and AI, making it dramatically faster to build internal tools. We believe that the future of software development lies in abstracting away the tedious and repetitive tasks developers waste time on, while creating reusable components that act as a force multiplier for future developers and projects. The result is not just productivity, but good software by default. And that’s a mission worth striving for. Today, our customers span from small startups building their first operational tools to Fortune 500 companies building mission-critical apps for thousands of users across their business. Interested in joining us? Let us know! WHY WE’RE LOOKING FOR YOU: We're growing fast in EMEA and we need a marketing leader who’s equal parts strategist, builder, and doer. As we deepen our presence in the region, we’re looking for someone who can design and drive a regional marketing strategy from the ground up. From field marketing to demand generation and local campaigns, you’ll be the engine behind our growth in EMEA. You’ll thrive here if you like if you love wearing multiple hats, building programs that generate real demand, and connecting marketing to revenue. WHO YOU'LL WORK WITH You’ll be based in our London office and partner closely with our Head of EMEA Sales and the broader GTM team to align marketing efforts with revenue goals. You’ll report into our Head of Demand Generation and collaborate with global marketing peers to make sure your regional strategy ladders up to our global priorities, while still reflecting the nuances of EMEA markets. You’ll also oversee a field marketing contractor to start, with the opportunity to build a team under you. WHAT YOU’LL DO: THE SKILLSET YOU'LL BRING: Retool offers generous benefits to all employees and hybrid work location. For more information, please visit the benefits and perks section of our careers page! Retool is currently set up to employ all roles in the US and specific roles in the UK. To find roles that can be employed in the UK, please refer to our careers page and review the indicated locations. - Develop and execute a comprehensive marketing strategy for EMEA with an emphasis on field marketing, ensuring alignment with sales objectives and tailored to regional dynamics - Own regional demand generation: from digital campaigns to ABM, events, and partner marketing - Drive brand awareness across the region through thoughtful positioning, audience insights, and consistent in-market presence - Conduct ongoing market research to identify trends, buyer needs, and whitespace opportunities; turn insights into actionable marketing strategies - Localize global programs and regional campaigns that speak directly to EMEA audiences - Partner closely with sales to support pipeline generation and acceleration - Track and report on marketing performance in partnership with finance partners; optimize based on data, not gut - Build strong internal relationships to make things happen—especially across sales, product, and marketing ops - Be a player/coach—happy to set strategy one day and roll up your sleeves the next - 10+ years of proven success building regional marketing programs in a high-growth B2B or SaaS startup environment - Strong experience in field marketing and demand generation, with an understanding of what drives pipeline - A growth mindset — you're energized by experimentation, learning quickly, and scaling what works - Proven ability to elevate brand awareness while driving measurable demand - Deep understanding of the EMEA market landscape, including cultural nuances, buyer behavior, and regional channels - Experience marketing a technical product, ideally to technical audiences - Ability to balance strategic thinking with hands-on execution - Excellent collaboration and communication skills; you're confident working with sales leaders and execs - Comfortable with data — you use it to inform decisions, track impact, and iterate quickly - Natural leadership instincts with a desire to build and coach a high-performing team

Location: London, England, UK

Salary range: None - None

Competitive Product Marketing Manager

ABOUT RETOOL Nearly every company in the world runs on custom software: Gartner estimates that up to 50% of all code is written for internal use. This is the operational software for refunding orders, underwriting loans, onboarding employees, analyzing transactions, and providing customer support. But most companies don’t have adequate resources to properly invest in these tools, leading to a lot of old and clunky internal software or, even worse, users still stuck in manual and spreadsheet flows. At Retool, we’re on a mission to bring good software to everyone. We’re building a new type of development platform that combines the benefits of traditional software development with a drag-and-drop UI editor and AI, making it dramatically faster to build internal tools. We believe that the future of software development lies in abstracting away the tedious and repetitive tasks developers waste time on, while creating reusable components that act as a force multiplier for future developers and projects. The result is not just productivity, but good software by default. And that’s a mission worth striving for. Today, our customers span from small startups building their first operational tools to Fortune 500 companies building mission-critical apps for thousands of users across their business. Interested in joining us? Let us know! If you’re the type that thrives on understanding the competitive arena to give your team the decisive advantage, we’d love to chat. The appdev landscape has been turned on its head. We have a bold vision, but it needs to contemplate and shape the rapidly evolving landscape. We need someone who loves technology, strategic thinking, and the thrill of the chase—from deep analysis to actionable insights that shape our roadmap and message. You'll be the go-to expert on the competitive environment, a truth-teller, a strategist, and a critical voice in shaping how we win. You’ll uncover competitor strategies, arm our teams, and be a key player in outmaneuvering opposition. This is a high-visibility, critical role in an exceptional company, where your insights will directly influence how developers win with Retool. Key traits: dynamic, authentic, respectful, engaging, articulate, analytical, succinct, respectable, genuine, driven, curious, honest. You will own and build our competitive intelligence program, ensuring we have the insights needed to lead the market. For candidates based in the United States, we have three geographic pay zones. For this role, the pay range(s) for this role in each zone is listed below and represents base salary range for non-commissionable roles or on-target earnings (OTE) for commissionable roles. This salary range may be inclusive of several career levels at Retool and will be narrowed during the interview process based on a number of factors such as (but not limited to), scope and responsibilities, the candidate’s experience and qualifications, and location. Additional compensation in the form(s) of equity, and/or commission/bonuses are dependent on the position offered. Retool provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans. Tier 1 $151,600-$205,000USD Tier 2 $128,900-$174,300USD Tier 3 $106,100-$143,500USD Retool offers generous benefits to all employees and hybrid work location. For more information, please visit the benefits and perks section of our careers page! Retool is currently set up to employ all roles in the US and specific roles in the UK. To find roles that can be employed in the UK, please refer to our careers page and review the indicated locations. - Develop a profound grasp of our market and the competitive landscape at a deep technical level to craft and drive winning strategies that resonate with developers. - Distill complex competitive information into clear, actionable insights, equipping our sales, marketing, and product teams to communicate and build our unique value. - Obsess about identifying competitor/market blind spots and finding opportunities to shine. - Design brilliant and multi-faceted competitive positioning and response strategies and sales plays. - Build and maintain a comprehensive competitive intelligence that is actually used by the field. - Serve as the company’s go-to expert on key competitors, their strategies, strengths and weaknesses. - Translate competitive insights into tangible recommendations for product strategy, marketing campaigns, and sales tactics. - Prior experience in product marketing, competitive intelligence or market research, ideally at a high-growth B2B SaaS company. - World-class technical, analytical and research skills, with a talent for uncovering the "so what" behind data. - Stellar writing, editing, and communication skills, with the ability to present complex information clearly, quickly and persuasively. - The technical depth to understand how our portfolio works, how competitor offerings compare, and how developers perceive value. - An insatiable intellectual curiosity and a detective-like mindset, always digging deeper for the truth. - A strong affinity for sales and product teams, with a deep understanding of how they can use competitive information to succeed and, in turn, help developers succeed. - Proven ability to synthesize large amounts of information from diverse sources into concise, actionable intelligence. - Familiarity with competitive intelligence tools, methodologies, and ethical intelligence gathering.

Location: New York, NY; Remote; San Francisco, CA

Salary range: None - None

Escalation Engineer

ABOUT RETOOL Nearly every company in the world runs on custom software: Gartner estimates that up to 50% of all code is written for internal use. This is the operational software for refunding orders, underwriting loans, onboarding employees, analyzing transactions, and providing customer support. But most companies don’t have adequate resources to properly invest in these tools, leading to a lot of old and clunky internal software or, even worse, users still stuck in manual and spreadsheet flows. At Retool, we’re on a mission to bring good software to everyone. We’re building a new type of development platform that combines the benefits of traditional software development with a drag-and-drop UI editor and AI, making it dramatically faster to build internal tools. We believe that the future of software development lies in abstracting away the tedious and repetitive tasks developers waste time on, while creating reusable components that act as a force multiplier for future developers and projects. The result is not just productivity, but good software by default. And that’s a mission worth striving for. Today, our customers span from small startups building their first operational tools to Fortune 500 companies building mission-critical apps for thousands of users across their business. Interested in joining us? Let us know! WHY WE'RE LOOKING FOR YOU As Retool continues to evolve and our customer base expands, the complexity and criticality of the issues we encounter have grown. To ensure we maintain our high standards of technical support and customer satisfaction, we have introduced the Escalation Engineer role. This role will be the go-to expert for our most challenging and critical customer issues, managing incidents, and elevating the capabilities of our entire Technical Customer Experience org while ensuring that every customer interaction adds value to their experience with Retool. WHO YOU’LL WORK WITH You will work closely with a team of skilled Support Engineers, Technical Account Managers, Sales Engineers, and Solution Architects sharing your expertise and insights to enhance their capabilities. You will also collaborate with EPD (Engineering, Product, & Design) and our Go-To-Market teams, contributing to the overall improvement of Retool's products and services. As part of a forward-thinking team, you'll play a vital role in shaping the future of our technical support experience. IN THIS ROLE, YOU’LL: THE SKILLSETS YOU’LL BRING: Retool offers generous benefits to all employees and hybrid work location. For more information, please visit the benefits and perks section of our careers page! Retool is currently set up to employ all roles in the US and specific roles in the UK. To find roles that can be employed in the UK, please refer to our careers page and review the indicated locations. - Provide advanced technical support and guidance both internally and to customers as an internal escalation point for the Technical Customer Experience organization. - Lead the investigation and resolution of critical issues, including managing incidents and ensuring effective communication and resolution. - Collaborate closely with engineering teams to address complex problems. - Upskill team members through mentorship, training, and technical coaching on advanced technical topics proactively and reactively based on the team’s needs. - Lead, consult, contribute, and delegate high-impact projects within the Support department such as creating/refining internal support processes, automating tedious and repetitive tasks with the help of AI, raising our efficiency across the board, and driving improvement to the escalation and incident processes. - Keep abreast of new technologies and methodologies to continuously improve our technical support standards. - Foster a culture of inclusiveness, empathy, and continuous improvement, encouraging innovation and efficiency in technical support processes. - 4+ years of experience in a technical support or support engineering role, with at least 1 year in an escalated support or similar position. - Advanced understanding of JavaScript, web development, and various database management systems (SQL and NoSQL). - Proven experience in incident management and resolution of critical technical issues. - Strong leadership skills, with the ability to guide and mentor team members. - Excellent problem-solving skills, with a creative approach to addressing complex challenges. - Outstanding communication skills in English, both written and verbal. - Familiarity and certifications with multiple cloud providers (e.g., AWS, Azure, GCP) - Advanced knowledge of API and identity authentication methods (OAuth 2.0, Okta, SAML). - Experience with containerization and orchestration technologies like Docker and Kubernetes is highly desirable. - Bachelor's degree or higher in Computer Science or a related field is required.

Location: London, England, UK

Salary range: None - None

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