Proton.ai's Posts (31)

Account Executive

About us:The wholesale distribution industry is ready for a revolution, and Proton is leading the charge. The world relies on distributors to sell nearly every physical product, but despite its massive contribution to the global economy, this industry has been left behind in terms of technology. Proton is changing that. By providing AI-powered sales software, we’re breaking through the complexity of selling millions of products and making it easier for distributors to anticipate and fulfill customer needs. Our mission is to bring the distribution industry into the modern age and the results speak for themselves. Distributors using Proton see 10x ROI, faster new hire ramp-up, and happier sales teams. In 2022, we raised a $20M Series A backed by Felicis Ventures (investors in Twitch, Shopify, Opendoor, and many others) and Battery Ventures. This year, we’re laser-focused on driving customer growth. If you’re excited about the opportunity to wear multiple hats, and continuously learn and experiment, now’s the time to join the Proton team. Proton is looking for an Account Executive to join our fast-growing SaaS team! Reporting directly to our VP of Sales, the Account Executive will be responsible for growing our new business revenue within our top performing segments. We're looking for an  Account Executive who has a track record of selling enterprise software in a startup environment.This is a career-defining opportunity to have a direct impact on the growth and expansion of Proton as we disrupt the $7 trillion distribution market. We are looking to hire someone in the greater Boston area who is open to a hybrid schedule (3 days in office, located in Kendall Square). Benefits - Strategize and execute sales processes: Prepare and carry out strategic sales approaches, including identifying client pain points through discovery sessions, shadowing, and research. - Develop and present materials: Craft materials that guide clients to understand how your solutions can assist them, highlighting potential impacts. - Conduct high-level presentations: Execute executive-level presentations, both virtually and in person, to effectively communicate the value proposition. - Build and maintain relationships: Network and build relationships with key stakeholders and champions within client organizations, extending into upper management. - Continuously enhance sales strategies: Actively contribute to the refinement and improvement of the sales positioning, motion, and overall go-to-market strategy. - Strategic thinker with high hustle: You're capable of engaging in executive-level conversations and are determined to succeed in a long sales cycle environment, showing high levels of persistence and adaptability. - Organized and detail-oriented: You have the ability to manage a pipeline effectively, ensuring thorough preparation and follow-up for each deal. - Relationship builder with curiosity: You possess deep curiosity about clients and their needs, and you excel at building relationships and trust, both with clients and within the team. - Driven and customer-focused: You are highly motivated to achieve results, prioritize customer needs, and are willing to take ownership of your tasks and challenges. - Adaptable and eager to learn: You are early in your career with high potential, eager to learn about the customers, the product, and the industry, and you're excited to pivot your career toward software sales or entrepreneurship. - Competitive Salaries + Company Stock Options - we want to pay you well (and equitably!) and make you feel like an owner. - Unlimited PTO + 10 Company Paid Holidays - we even have tools implemented to detect burnout to make sure folks recharge regularly. - 401k with Employer Contribution (US only, for now!) - we know work isn’t forever, so we contribute up to 3% of your salary to help you prepare whether you directly contribute or not. - Medical, Dental, and Vision Insurance - we cover one medical plan 100% in the USA and cover a premium plan 100% for international employees (for US- this includes a HSA!) and cover 50% for dependents on all our medical plan options. - 12 Weeks Fully Paid Parental Leave - that goes for primary and secondary caregivers; even if you’re adopting or fostering! - Company Paid off-sites - time for us to be together, brainstorm, and make magic happen.

Location: Cambridge, MA

Salary range: None - None

Account Executive

About us:The wholesale distribution industry is ready for a revolution, and Proton is leading the charge. The world relies on distributors to sell nearly every physical product, but despite its massive contribution to the global economy, this industry has been left behind in terms of technology. Proton is changing that. By providing AI-powered sales software, we’re breaking through the complexity of selling millions of products and making it easier for distributors to anticipate and fulfill customer needs. Our mission is to bring the distribution industry into the modern age and the results speak for themselves. Distributors using Proton see 10x ROI, faster new hire ramp-up, and happier sales teams. In 2022, we raised a $20M Series A backed by Felicis Ventures (investors in Twitch, Shopify, Opendoor, and many others) and Battery Ventures. This year, we’re laser-focused on driving customer growth. If you’re excited about the opportunity to wear multiple hats, and continuously learn and experiment, now’s the time to join the Proton team. Proton is looking for an Account Executive to join our fast-growing SaaS team! Reporting directly to our VP of Sales, the Account Executive will be responsible for growing our new business revenue within our top performing segments. We're looking for an  Account Executive who has a track record of selling enterprise software in a startup environment.This is a career-defining opportunity to have a direct impact on the growth and expansion of Proton as we disrupt the $7 trillion distribution market. We are looking to hire someone in the greater Boston area who is open to a hybrid schedule (3 days in office, located in Kendall Square). Benefits - Strategize and execute sales processes: Prepare and carry out strategic sales approaches, including identifying client pain points through discovery sessions, shadowing, and research. - Develop and present materials: Craft materials that guide clients to understand how your solutions can assist them, highlighting potential impacts. - Conduct high-level presentations: Execute executive-level presentations, both virtually and in person, to effectively communicate the value proposition. - Build and maintain relationships: Network and build relationships with key stakeholders and champions within client organizations, extending into upper management. - Continuously enhance sales strategies: Actively contribute to the refinement and improvement of the sales positioning, motion, and overall go-to-market strategy. - Strategic thinker with high hustle: You're capable of engaging in executive-level conversations and are determined to succeed in a long sales cycle environment, showing high levels of persistence and adaptability. - Organized and detail-oriented: You have the ability to manage a pipeline effectively, ensuring thorough preparation and follow-up for each deal. - Relationship builder with curiosity: You possess deep curiosity about clients and their needs, and you excel at building relationships and trust, both with clients and within the team. - Driven and customer-focused: You are highly motivated to achieve results, prioritize customer needs, and are willing to take ownership of your tasks and challenges. - Adaptable and eager to learn: You are early in your career with high potential, eager to learn about the customers, the product, and the industry, and you're excited to pivot your career toward software sales or entrepreneurship. - Competitive Salaries + Company Stock Options - we want to pay you well (and equitably!) and make you feel like an owner. - Unlimited PTO + 10 Company Paid Holidays - we even have tools implemented to detect burnout to make sure folks recharge regularly. - 401k with Employer Contribution (US only, for now!) - we know work isn’t forever, so we contribute up to 3% of your salary to help you prepare whether you directly contribute or not. - Medical, Dental, and Vision Insurance - we cover one medical plan 100% in the USA and cover a premium plan 100% for international employees (for US- this includes a HSA!) and cover 50% for dependents on all our medical plan options. - 12 Weeks Fully Paid Parental Leave - that goes for primary and secondary caregivers; even if you’re adopting or fostering! - Company Paid off-sites - time for us to be together, brainstorm, and make magic happen.

Location: Cambridge, MA

Salary range: None - None

Pre-Sales Solutions Consultant

About us:The wholesale distribution industry is ready for a revolution, and Proton is leading the charge. The world relies on distributors to sell nearly every physical product, but despite its massive contribution to the global economy, this industry has been left behind in terms of technology. Proton is changing that. By providing AI-powered sales software, we’re breaking through the complexity of selling millions of products and making it easier for distributors to anticipate and fulfill customer needs. Our mission is to bring the distribution industry into the modern age and the results speak for themselves. Distributors using Proton see 10x ROI, faster new hire ramp-up, and happier sales teams. In 2022, we raised a $20M Series A backed by Felicis Ventures (investors in Twitch, Shopify, Opendoor, and many others) and Battery Ventures. This year, we’re laser-focused on driving customer growth. If you’re excited about the opportunity to wear multiple hats, and continuously learn and experiment, now’s the time to join the Proton team. About the position: We are looking for a Pre-Sales Solutions Consultant / Solutions Engineer to partner with Account Executives in navigating complex sales cycles by delivering technical expertise, solution scoping, and outlining implementation strategy. This role requires both technical and business acumen to translate customer needs into detailed technical recommendations and solution designs. Reporting to the VP of Sales, this person will contribute to Proton’s aggressive sales goals by ensuring high quality solutions are being properly scoped and positioned with customers. This person will have a direct impact on new sales revenue and successful implementations for new customers. We are looking to hire someone in the greater Boston area who is open to a hybrid schedule, specifically working in our office 3 days per week.  Expected travel: 5-10 times per year for customer meetings, discovery sessions, and industry events. Benefits - Collaboration:Work closely with Account Executives during pre-sales to understand customer needs and define solution requirements. - Discovery & Analysis:Facilitate discovery sessions with prospects to uncover business challenges, workflows, and technical constraints. - Solution Design:Produce Solution Documents that act as Statements of Work (SOWs) for the Professional Services team. - Technical Expertise:Act as the technical point of contact during the sales cycle, addressing customer concerns and technical objections. - Professional Services Collaboration:Work with the Professional Services team to estimate costs for custom work and provide guidance on feasibility. - Product & Engineering Collaboration:Partner with Product and Engineering teams to provide customer-driven feedback on features and integrations. - Integration Design:Design high-level integration paths between Proton and third-party platforms, outlining API or SFTP data exchange methods to review with the Client Engineering team. - Business Acumen:Ability to align technical solutions with customer goals and business objectives. - Technical Acumen:Strong understanding of software pre-sales, solution consulting, or technical sales. - Communication Skills:Ability to explain complex technical concepts to both technical and non-technical stakeholders. - System Integration Knowledge:Hands-on experience with API-based integrations and data exchange via SFTP. - Technical Documentation Skills:Ability to create clear, detailed Solution Documents and Statements of Work. - Ownership Mentality:Proactive problem-solving mindset and a commitment to seeing projects through to completion. - Enterprise Experience:Familiarity working with enterprise customers and addressing their technical and business needs. - 3- 5 yearsin asolutions consultingorsales engineeringrole within aB2B software environment. - Hands-on experience withAPI-based integrationsandSFTP data exchanges. - Ability to managemultiple complex sales cycles, engaging with various stakeholders. - Excellentwrittenandverbal communication skillsto articulate technical concepts clearly. - Experience at agrowth-stage SaaS companyis strongly preferred. - Competitive Salaries + Company Stock Options - we want to pay you well (and equitably!) and make you feel like an owner. - Unlimited PTO + 10 Company Paid Holidays - we even have tools implemented to detect burnout to make sure folks recharge regularly. - 401k with Employer Contribution (US only, for now!) - we know work isn’t forever, so we contribute up to 3% of your salary to help you prepare whether you directly contribute or not. - Medical, Dental, and Vision Insurance - we cover one medical plan 100% in the USA and cover a premium plan 100% for international employees (for US- this includes a HSA!) and cover 50% for dependents on all our medical plan options. - 12 Weeks Fully Paid Parental Leave - that goes for primary and secondary caregivers; even if you’re adopting or fostering! - Company Paid off-sites - time for us to be together, brainstorm, and make magic happen.

Location: Cambridge, MA

Salary range: None - None

Customer Success Manager

The wholesale distribution industry is ready for a revolution, and Proton is leading the charge. The world relies on distributors to sell nearly every physical product, but despite its massive contribution to the global economy, this industry has been left behind in terms of technology. Proton is changing that. With AI-powered sales software, we’re breaking through the complexity of selling millions of products and making it easier for distributors to anticipate customer needs. Our mission is to bring the distribution industry into the modern age and the results speak for themselves. Distributors using Proton see 10x ROI, faster new hire ramp-up, and happier sales teams. In 2022, we raised a $20M Series A backed by Felicis Ventures (investors in Twitch, Shopify, Opendoor, and many others) and Battery Ventures. This year, we’re laser-focused on driving customer growth. If you’re excited about the opportunity to wear multiple hats, and continuously learn and experiment, now’s the time to join the Proton team. We are looking for an Enterprise Customer Success Manager to work with our customers who have adopted Proton’s AI-powered CRM. We’re looking for a driven, curious, and strategic Enterprise Customer Success Manager to join our growing CS team at Proton. In this role, you’ll own a book of some of our most important and high-potential customers, serving as a true partner and trusted advisor from onboarding through expansion. As the valued member of the CSM team, you’ll help customers unlock measurable business value by combining deep product knowledge, strategic thinking, a passion for solving real-world problems, and a willingness to learn the technical basics needed to collaborate effectively with internal teams to move quickly toward solutions. This role is ideal for someone who thrives in complexity, takes ownership end-to-end, and is excited to make a meaningful impact across customer relationships, internal teams, and our company’s growth. We’re looking to hire someone in the greater Boston area who is open to a hybrid schedule (3 days a week in office). Travel expected: ~10+ times per year to visit customers. Proton.ai participates in the E-Verify program:Notice of E-Verify Participation,Right to Work - Develop relationships:Become multi-threaded within accounts, ensuring each level, from user to CEO, understands the benefits and results of using Proton. Be the main point of contact for customers for ongoing questions and engagement. - Maximize customer value:Serve as a trusted advisor, understanding the customer’s business, strategy, and goals, and articulating how our product fits into their broader ecosystem. Work to ensure that customers realize the full value of our offerings. - Execute strategic account plans: Develop and implement comprehensive account plans tailored to the unique needs and goals of each customer, ensuring alignment with their business strategy and driving mutual success. - Drive adoption: Ensure customers are fully leveraging our product's capabilities to meet their business objectives. You'll develop and execute strategies to increase product adoption and engagement within each account. - Identify cross-sell and upsell opportunities:Proactively seek opportunities to expand Proton’s footprint within customer organizations by identifying and executing on cross-sell and upsell opportunities. Work closely with customers to understand their needs and recommend additional solutions that can drive further value. - Provide best practices:Learn our product to be able to understand how it fits into the customer workflow and the value it can create. - Unblock creatively: When customers face challenges, you roll up your sleeves to solve problems—collaborating cross-functionally and staying resourceful until there’s a path forward. - Serve as the customer’s advocate: Act as the voice of the customer within our organization, collaborating with internal teams such as product, sales, and support to ensure customer needs are addressed and feedback is incorporated into our offerings. - Contribute to our CS evolution: Bring ideas to improve our playbooks, tools, and ways of working. We’re still building—and your input matters. - Driven by impact—you take pride in delivering real results and going the extra mile for your customers. - Curious by nature—you ask thoughtful questions, seek to understand how things work (both in our product and our customers’ businesses), and aren’t afraid to dig into documentation, dashboards, or team chats to find answers. You love learning, connecting dots, and uncovering insights that help you and your customers succeed. - Someone who takesownership seriously—you follow through, follow up, and aren’t afraid to take initiative to deliver internal or customer facing results - B2B experience:You have worked with business customers to help drive user adoption and showcase outcomes to customer executives - CRM experience:You’re familiar with CRM systems, and how to help customers succeed with them. - 5+ years experience in a Customer Success role, preferably in an enterprise software environment - Proven success managing complex, multi-stakeholder relationships—including executive alignment, adoption planning, and expansion - Ability to think strategically while managing day-to-day account activities - Excellent communication and relationship building skills—you can adapt your message from frontline users to C-suite executive - Experience at an early-stage startup strongly preferred - Bonus: Experience in using tools like Mixpanel and Looker or enjoy using data to guide decisions and conversations - Competitive Salaries + Company Stock Options - we want to pay you well (and equitably!) and make you feel like an owner.Unlimited PTO + 10 Company Paid Holidays - we even have tools implemented to detect burnout to make sure folks recharge regularly.401k with Employer Contribution (US only, for now!) - we know work isn’t forever, so we contribute up to 3% of your salary to help you prepare whether you directly contribute or not.Medical, Dental, and Vision Insurance - we cover one medical plan 100% in the USA and cover a premium plan 100% for international employees (for US- this includes a HSA!) and cover 50% for dependents on all our medical plan options.12 Weeks Fully Paid Parental Leave - that goes for primary and secondary caregivers; even if you’re adopting or fostering!Company Paid off-sites - time for us to be together, brainstorm, and make magic happen - Competitive Salaries + Company Stock Options - we want to pay you well (and equitably!) and make you feel like an owner. - Unlimited PTO + 10 Company Paid Holidays - we even have tools implemented to detect burnout to make sure folks recharge regularly. - 401k with Employer Contribution (US only, for now!) - we know work isn’t forever, so we contribute up to 3% of your salary to help you prepare whether you directly contribute or not. - Medical, Dental, and Vision Insurance - we cover one medical plan 100% in the USA and cover a premium plan 100% for international employees (for US- this includes a HSA!) and cover 50% for dependents on all our medical plan options. - 12 Weeks Fully Paid Parental Leave - that goes for primary and secondary caregivers; even if you’re adopting or fostering! - Company Paid off-sites - time for us to be together, brainstorm, and make magic happen - Competitive Salaries + Company Stock Options - we want to pay you well (and equitably!) and make you feel like an owner. - Unlimited PTO + 10 Company Paid Holidays - we even have tools implemented to detect burnout to make sure folks recharge regularly. - 401k with Employer Contribution (US only, for now!) - we know work isn’t forever, so we contribute up to 3% of your salary to help you prepare whether you directly contribute or not. - Medical, Dental, and Vision Insurance - we cover one medical plan 100% in the USA and cover a premium plan 100% for international employees (for US- this includes a HSA!) and cover 50% for dependents on all our medical plan options. - 12 Weeks Fully Paid Parental Leave - that goes for primary and secondary caregivers; even if you’re adopting or fostering! - Company Paid off-sites - time for us to be together, brainstorm, and make magic happen

Location: Cambridge, Massachusetts

Salary range: None - None

Director of Engineering

About Us: The wholesale distribution industry is ready for a revolution, and Proton isleading the charge. The world relies on distributors to sell nearly everyphysical product, but despite its massive contribution to the global economy,this industry has been left behind in terms of technology. Proton is changingthat. With AI-powered sales software, we’re breaking through the complexityof selling millions of products and making it easier for distributors to anticipatecustomer needs. Our mission is to bring the distribution industry into themodern age and the results speak for themselves. Distributors using Protonsee 10x ROI, faster new hire ramp-up, and happier sales teams.In 2022, we raised a $20M Series A backed by Felicis Ventures (investors inTwitch, Shopify, Opendoor, and many others) and Battery Ventures. Thisyear, we’re laser-focused on driving customer growth. If you’re excited aboutthe opportunity to wear multiple hats, and continuously learn and experiment,now’s the time to join the Proton team.The Role2025 is set to be a huge year for Proton. We just wrapped up our best yearyet in 2024, and now we’re going all in. Proton is looking for a Director ofEngineering to join our fast-growing team.We are looking to hire someone in the greater Boston area who is open to ahybrid schedule. The position allows working from home two days per week. What you’ll do·Design and oversee agile development, testing, and release processesto ensure product quality and reliability.·Ensure that development teams adhere to modern agile continuousintegration/continuous delivery (CI/CD) software development practices.·Manage daily Scrum ceremonies and long-term development estimatesto deliver new product features on time and with high levels of testingand quality.·Manage forward-looking technology backlogs to maintain low defects,focusing on security, upgrades, patches, and platform scalability and stability.·Optimize and drive efficiency within the engineering organization todeliver projects on time and meet customer requirements.·Ensure visibility and predictability around engineering processes andsystems to enhance organizational efficiency.·Measure code quality and workflow efficiency for the whole organizationand develop improvement plans.·Identify and establish useful metrics and key performance indicators(KPIs) for the organization, and closely measure the engineering team'simpact on the business.·Scale and grow the engineering team through hiring, onboarding, andby fostering a learning environment with professional development,coaching, mentoring, and performance management.·Become an expert on our customers by learning and understandingtheir needs, collecting feedback, and conveying product features.·Participate in and engage with sales and/or customer success calls, in-person sessions, and user research.·Work closely with the Executive team to ensure that engineeringresources are aligned with business priorities.·Regularly visit and meet with customers to understand their needs tosupport continued organizational success. Minimum Requirements·At a minimum, a U.S. Bachelor’s degree in Computer Science,Computer Systems Engineering, or a related field, or the foreign degreeequivalent.·5 years’ progressively responsible, post-baccalaureate experience inthe job offered or a related occupation.·Experience with software development using the following programminglanguages: Python, Go, JavaScript, TypeScript.·Experience designing architectural patterns of high-scale webapplications, including APIs, high volume data pipelines, and datastructures.·Experience using Infrastructure software tools, including GitHubActions, Google Cloud, Kubernetes, Redis, Docker, or Microservices.·Experience managing/leading a team of engineers throughout technicalsoftware engineering projects. Salary Range: $223,000-250,000 USD Benefits·Competitive Salaries + Company Stock Options - we want to pay youwell (and equitably!) and make you feel like an owner. ·401k with Employer Contribution (US only, for now!) - we know workisn’t forever, so we contribute up to 3% of your salary to help youprepare whether you directly contribute or not. ·Unlimited PTO + 10 Company Paid Holidays - we even have toolsimplemented to detect burnout to make sure folks recharge regularly. ·Medical, Dental, and Vision Insurance - we cover one medical plan100% in the USA and cover a premium plan 100% for internationalemployees (for US- this includes a HSA!) and cover 50% fordependents on all our medical plan options. ·12 Weeks Fully Paid Parental Leave - that goes for primary andsecondary caregivers; even if you’re adopting or fostering! ·Company Paid off-sites - time for us to be together, brainstorm, andmake magic happen

Location: Cambridge, Massachusetts

Salary range: None - None

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