harvey's Posts (175)

Staff Research Scientist

Why HarveyHarvey is a secure AI platform for professionals in law, tax, and finance that augments productivity and automates complex workflows. Harvey uses algorithms with reasoning-adept LLMs that have been customized and developed by our expert team of lawyers, engineers and research scientists. We’ve found product market fit and are scaling our team very quickly. Some reasons to join Harvey are:Exceptional product market fit: We have partnered with the largest law firms and professional service providers in the world, includingPaul Weiss, A&O Shearman,Ashurst, O'Melveny & Myers,PwC, KKR, and many others.Strategic investors: Raised over$200 millionfrom strategic investors including Sequoia, Google Ventures, Kleiner Perkins, and the OpenAI Startup Fund.World-class team: Harvey is hiring the besttalentfrom DeepMind, Google Brain, Stripe, FAIR, Tesla Autopilot, Glean, Superhuman, Figma, and more.Partnerships: Our engineers and researchers work directly with OpenAI to build the future of generative AI and redefine professional services.Performance: $0-30M ARR in the last 18 months.Compensation: Top of market cash and equity compensation.Role OverviewAs a Staff Research Scientist on the Applied Research team at Harvey, you will research and develop improvements to our existing AI systems and design new AI-native features for our customers. We are looking for individuals with past research experience that are excited about translating research into tangible outcomes and new product experiences.This role is based in San Francisco, CA. We use an in-person work model and offer relocation assistance to new employees.What You'll DoResearch Scientists at Harvey wear many hats. In this role, you may work on the following:Zero-to-one product development:rapidly prototype, evaluate, and integrate new product features and custom projects for our customers.Agent primitives:develop (and continuously improve) best-in-class LLM methods for zero-shot dense retrieval, large-scale hybrid semantic search, recursive abstractive document analysis, etc.Agentic workflows:design and implement LLM agents that use these basic primitives and external tools to deliver high-quality, long-form work outputs.Evaluation:Create rigorous evaluation protocols combining human preference judgements from domain experts and synthetic data generation.Custom models:Fine-tune LLMs and domain-specific embeddings models for knowledge work tasks.Technical leadership:As a Staff Research Scientist, you will technically lead members of our research team in executing large-scale and long-form projects in a given research area.What You HaveCandidates should have 4+ years of experience (post-PhD), and must have operated in a Staff, Tech Lead, or Research Lead capacity in your prior work. Additionally, you may be a strong fit for this role if you:Are excited about redefining knowledge work through an AI-native lens.Can translate open-ended problems into actionable, short-term goals and execute on them aggressively.Communicate both low-level technical details and high-level strategic plans effectively.Maintain a high personal velocity.Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.Compensation Range: $260K - $300K

Location: San Francisco

Salary range: None - None

Applied Legal Researcher

Why HarveyHarvey is a secure AI platform for professionals in law, tax, and finance that augments productivity and automates complex workflows. Harvey uses algorithms with reasoning-adept LLMs that have been customized and developed by our expert team of lawyers, engineers and research scientists. We’ve found product market fit and are scaling our team very quickly. Some reasons to join Harvey are:Exceptional product market fit: We have partnered with the largest law firms and professional service providers in the world, includingPaul Weiss, A&O Shearman,Ashurst, O'Melveny & Myers,PwC, KKR, and many others.Strategic investors: Raised over$200 millionfrom strategic investors including Sequoia, Google Ventures, Kleiner Perkins, and the OpenAI Startup Fund.World-class team: Harvey is hiring the besttalentfrom DeepMind, Google Brain, Stripe, FAIR, Tesla Autopilot, Glean, Superhuman, Figma, and more.Partnerships: Our engineers and researchers work directly with OpenAI to build the future of generative AI and redefine professional services.Performance: $0-30M ARR in the last 18 months.Compensation: Top of market cash and equity compensation.Role OverviewWe are looking for a legal researcher with a strong understanding of how large firms and other organizations deliver professional services and execute complex legal and knowledge work tasks. We have incredible product-market fit & demand across diverse customer profiles. Executing on this demand requires a strong understanding of our customer’s workflows and how those workflows can be accelerated by AI systems.What You'll DoTo facilitate the development of these systems, you will:Develop and deliver subject-matter expertise to support AI researchWork closely with our Machine Learning Research team to define and develop AI systemsPrompt engineer and fine-tune large language modelsBuild proprietary benchmarks and datasets to evaluate models and model systemsTackle unsolved AI problems to solve complex professional service tasksDisrupt multiple $T+ industriesWhat You Have3-7 years of experience at a large law firm or equivalent professional service providerDemonstrated ability to deliver high quality work product on demanding deadlinesAbility to effectively communicate with a variety internal stakeholders and translate complex problems effectively between themAbility to define positive outcomes in situations with underspecified success criteriaWillingness and desire to do work in the trenches — e.g., grading hundreds of answers, breaking down thousands of documents — getting the models to do junior associate work requires a lot of things that look like junior associate workHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.Compensation Range: $200K - $250K

Location: San Francisco

Salary range: None - None

Staff Research Engineer

Why HarveyHarvey is a secure AI platform for professionals in law, tax, and finance that augments productivity and automates complex workflows. Harvey uses algorithms with reasoning-adept LLMs that have been customized and developed by our expert team of lawyers, engineers and research scientists. We’ve found product market fit and are scaling our team very quickly. Some reasons to join Harvey are:Exceptional product market fit: We have partnered with the largest law firms and professional service providers in the world, includingPaul Weiss, A&O Shearman,Ashurst, O'Melveny & Myers,PwC, KKR, and many others.Strategic investors: Raised over$200 millionfrom strategic investors including Sequoia, Google Ventures, Kleiner Perkins, and the OpenAI Startup Fund.World-class team: Harvey is hiring the besttalentfrom DeepMind, Google Brain, Stripe, FAIR, Tesla Autopilot, Glean, Superhuman, Figma, and more.Partnerships: Our engineers and researchers work directly with OpenAI to build the future of generative AI and redefine professional services.Performance: $0-30M ARR in the last 18 months.Compensation: Top of market cash and equity compensation.What You'll DoResearch Engineers at Harvey wear many hats. In this role, you may work on any/all of the following:Zero-to-one product development:rapidly prototype, evaluate, and integrate new product features and custom projects for our customers.Agent primitives:develop (and continuously improve) best-in-class LLM methods for zero-shot dense retrieval, large-scale hybrid semantic search, recursive abstractive document analysis, etc.Agentic workflows:design and implement LLM agents that use these basic primitives and external tools to deliver high-quality, long-form work outputs.Evaluation:Create rigorous evaluation protocols combining human preference judgements from domain experts and synthetic data generation.Custom models:Fine-tune LLMs and domain-specific embeddings models for knowledge work tasks.Technical leadership:As a Staff Research Engineer, you will technically lead members of our research and engineering teams in executing large-scale and long-form projects in given research, engineering, and product areas.What You HaveCandidates should have 7+ years of experience (post-BS/MS) in an ML research/engineering role. Candidates should have prior experience in a Staff Machine Learning Engineer or Staff Research Engineer role, with tech lead or tech lead-manager responsibilities. Additionally, you may be a strong fit for this role if you:Are excited about redefining knowledge work through an AI-native lens.Can translate open-ended problems into actionable, short-term goals and execute on them aggressively.Communicate both low-level technical details and high-level strategic plans effectively.Maintain a high personal velocity.This role is based in San Francisco, CA. We use an in-person work model and offer relocation assistance to new employees.Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.Compensation Range: $260K - $280K

Location: San Francisco

Salary range: None - None

Staff AI Infrastructure Engineer

Why HarveyHarvey is a secure AI platform for professionals in law, tax, and finance that augments productivity and automates complex workflows. Harvey uses algorithms with reasoning-adept LLMs that have been customized and developed by our expert team of lawyers, engineers and research scientists. We’ve found product market fit and are scaling our team very quickly. Some reasons to join Harvey are:Exceptional product market fit: We have partnered with the largest law firms and professional service providers in the world, includingPaul Weiss, A&O Shearman,Ashurst, O'Melveny & Myers,PwC, KKR, and many others.Strategic investors: Raised over$200 millionfrom strategic investors including Sequoia, Google Ventures, Kleiner Perkins, and the OpenAI Startup Fund.World-class team: Harvey is hiring the besttalentfrom DeepMind, Google Brain, Stripe, FAIR, Tesla Autopilot, Glean, Superhuman, Figma, and more.Partnerships: Our engineers and researchers work directly with OpenAI to build the future of generative AI and redefine professional services.Performance: $0-30M ARR in the last 18 months.Compensation: Top of market cash and equity compensation.Role OverviewAs a Staff AI Infrastructure Engineer on the research team at Harvey, you will build and maintain the infrastructure that propels our research and AI engineering efforts. We are looking for individuals with past infra experience that are excited about the role infrastructure will play in unlocking research advances and AI-native products.This role is based in San Francisco, CA. We use an in-person work model and offer relocation assistance to new employees.What You'll DoAI Infrastructure is a core enabler of Harvey’s research/engineering success. In this role, you may work on the following:Model Inference:Build scaffolding for massively parallelized LLM inference, model serving at scale, and load-testing of many-step language model programs.Distributed Data Processing:Find, ingest, index, and maintain large public and private datasets comprising millions of complex documents.Large-scale search and retrieval:Optimize search and retrieval protocols over large, heterogeneous databases and vectorstores.Security & Robustness:Ensure our data pipelines adhere to strict security constraints and are robust to large volumes of traffic.Technical leadership:As a Staff AI Infrastructure Engineer, you will technically lead members of our team in long-form projects foundational to our AI infrastructure.What You HaveCandidates should have 7+ YoE (post-BS/MS) in infrastructure engineering roles, with prior experience at the Staff level. Additionally, you may be a strong fit for this role if you:Are excited to tackle the unique infra challenges of LLM- and AI-native products.Communicate both low-level technical details and high-level strategic plans effectively.Are always thinking about the next order of magnitude.Maintain a high personal velocity.Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.Compensation Range: $260K - $280K

Location: San Francisco

Salary range: None - None

User Operations Specialist, EMEA

Why HarveyHarvey is a secure AI platform for professionals in law, tax, and finance that augments productivity and automates complex workflows. Harvey uses algorithms with reasoning-adept LLMs that have been customized and developed by our expert team of lawyers, engineers and research scientists. We’ve found product market fit and are scaling our team very quickly. Some reasons to join Harvey are:Exceptional product market fit: We have partnered with the largest law firms and professional service providers in the world, includingPaul Weiss, A&O Shearman,Ashurst, O'Melveny & Myers,PwC, KKR, and many others.Strategic investors: Raised over$200 millionfrom strategic investors including Sequoia, Google Ventures, Kleiner Perkins, and the OpenAI Startup Fund.World-class team: Harvey is hiring the besttalentfrom DeepMind, Google Brain, Stripe, FAIR, Tesla Autopilot, Glean, Superhuman, Figma, and more.Partnerships: Our engineers and researchers work directly with OpenAI to build the future of generative AI and redefine professional services.Performance: $0-30M ARR in the last 18 months.Value: Top of market cash and equity compensation.RoleAs a User Operations Specialist, you will be the frontline support within the User Operations team, reporting to the Head of User Operations. Your role is crucial in providing empathetic and efficient support to our customers. We are seeking someone who loves problem-solving, is adept at handling multiple priorities, and is passionate about working with enterprise customers to ensure a seamless support experience.ResponsibilitiesServe as the first point of contact for customer support inquiries, delivering empathetic, accurate, and timely resolutions.Juggle multiple competing priorities and tasks, ensuring a high level of service and responsiveness.Collaborate with team members to troubleshoot complex issues, escalating them appropriately when needed.Maintain a deep understanding of our products and services to provide knowledgeable support.Document customer interactions and feedback to aid in continuous improvement of our services.Work closely with other departments to resolve customer issues and contribute to the overall customer experience.Stay informed of new product features and updates to provide accurate and current support.Contribute to the development and refinement of support processes and materials, such as FAQs and knowledge base articles.Qualifications2+ years proven experience in a customer support role, preferably in a high-tech or fast-paced environment providing “white glove” or “premium support” to large enterprise customers.Exceptional empathy and a genuine desire to help and connect with customers.Strong problem-solving skills, with the ability to think creatively and resolve complex issues.Excellent organizational skills, capable of managing multiple tasks and priorities effectively.Strong communication skills, both written and verbal, with the ability to convey complex information in an understandable manner.Understanding of API's, and ability to explain complex API concepts to both technical and non-technical customers.Familiarity with customer support tools and CRM systems; experience with Intercom is a plus.Ability to work collaboratively in a team environment and build positive working relationships across departments.A passion for learning and personal growth, with a commitment to staying informed about industry trends and best practices.CompensationIn consideration of market analysis and relevant factors, the salary range for this position is set between £70,000 and £90,000. However, adjustments outside of this range may be considered for candidates whose qualifications significantly differ from those outlined in the job description.Additionally, this role is eligible to participate in our equity plan and benefits program. Benefits include, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits (401k match up to 4%), and flexible PTO.Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.Compensation Range: £70K - £90K

Location: London

Salary range: None - None

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