harvey's Posts (175)

Applied AI Engineer

Why HarveyHarvey is a secure AI platform for legal and professional services that augments productivity and automates complex workflows. Harvey uses algorithms with reasoning-adept LLMs that have been customized and developed by our expert team of lawyers, engineers and research scientists. We’ve found product market fit and are scaling our team very quickly. Some reasons to join Harvey are:Exceptional product market fit: We have partnered with the largest law firms and professional service providers in the world, includingPaul Weiss, A&O Shearman,Ashurst, O'Melveny & Myers,PwC, KKR, and many others.Strategic investors: Raised over$500 millionfrom strategic investors including Sequoia, Google Ventures, Kleiner Perkins, and OpenAI.World-class team: Harvey is hiring the besttalentfrom DeepMind, Google Brain, Stripe, FAIR, Tesla Autopilot, Glean, Superhuman, Figma, and more.Partnerships: Our engineers and researchers work directly with OpenAI to build the future of generative AI and redefine professional services.Performance: 4x ARR in 2024.Competitive compensation.Role OverviewAs an Applied AI Engineer on the Engineering team at Harvey, you will own and lead engineering projects across our various product lines. We are looking for individuals who have worked across the stack on incredible products and have experience building products where machine learning models are a core component.This role is based in San Francisco, CA. We use an in-person work model and offer relocation assistance to new employees.What You'll DoConduct data collection, experimentation, and analysis to drive algorithmic development for RAG and multi-step AI pipelines.Zero-to-one product development: rapidly prototype, evaluate, integrate, and test new product features in close partnership with our legal team.Develop new AI native workflows: implement streaming, long-running tasks, procedural UX, etc. for new AI tasks, finding the balance between state-of-the-art and pragmatism.Representative ProjectsPartner with our legal team to design and implement a method for evaluating the correctness of document citations. Use this to build a large dataset of ground-truth citations and then improve our core citation algorithm. You can read about some of our work on evaluation and citations here (1,2,3).Make targeted improvements to our RAG pipelines to improve answer quality for user questions over corpuses of complex data, like massive banks of spreadsheets or Japan’s tax code.Design and build systems that leverage state-of-the-art LLMs from multiple model providers, including custom models.Work across the stack and with our legal team to create seamless multi-step AI workflows for complex legal tasks, like corporate merger due diligence.What You Have3+ years of experience (post-BS/MS) in an engineering role.Experience with shipping a scaled and impactful product powered by machine learning: how to use offline datasets, online experiments, and recent research to build simple and high performance systems. Prior experience with LLMs and retrieval pipelines is not required.Track record of shipping reliable products and a strong attention to detail.Experience building backend platforms that can support multiple product lines.Grit - experience working at early-stage startups is a plus.Compensation Range$180,000 – $280,000 USDPlease find our CA applicant privacy noticehere.Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailinginterview-help@harvey.ai.Compensation Range: $180K - $280K

Location: San Francisco

Salary range: None - None

Director of Platform Engineering

Why HarveyHarvey is a secure AI platform for legal and professional services that augments productivity and automates complex workflows. Harvey uses algorithms with reasoning-adept LLMs that have been customized and developed by our expert team of lawyers, engineers and research scientists. We’ve found product market fit and are scaling our team very quickly. Some reasons to join Harvey are:Exceptional product market fit: We have partnered with the largest law firms and professional service providers in the world, includingPaul Weiss, A&O Shearman,Ashurst, O'Melveny & Myers,PwC, KKR, and many others.Strategic investors: Raised over$500 millionfrom strategic investors including Sequoia, Google Ventures, Kleiner Perkins, and OpenAI.World-class team: Harvey is hiring the besttalentfrom DeepMind, Google Brain, Stripe, FAIR, Tesla Autopilot, Glean, Superhuman, Figma, and more.Partnerships: Our engineers and researchers work directly with OpenAI to build the future of generative AI and redefine professional services.Performance: 4x ARR in 2024.Competitive compensation.Role OverviewAs the Director of Platform Engineering, you will lead Harvey’s Core Infrastructure and Enterprise Platform teams. These teams form the foundation that all of our products and internal engineering capabilities are built on. This includes our multi-cloud infrastructure, observability, data pipelines, internal tooling, and the product offerings that our champions and buyers depend upon. You'll lead a team of ~10 engineers (and growing), shaping the systems that enable our product teams to move fast and our customers to scale with confidence. This is a senior leadership role, reporting directly to the VP of Engineering.At Harvey, we valueDecisiveness,Simplicity, and the mindset thatJob's Not Finished. We move fast, prioritize clarity, and are always striving for excellence. If this resonates with you, we'd love to hear from you.What You’ll DoDefine and drive the platform strategy that supports Harvey's rapid growth.Lead, mentor, and grow a high-performing team of engineers as the team scales ~3X over the next year.Drive operational excellence and reliability across our multi-cloud, multi-region architecture.Build and evolve internal tools that enhance developer experience and productivity, and empower product teams.Own enterprise features like permissions, reporting, integrations, and APIs that drive customer adoption.Partner with cross-functional leaders to align platform initiatives with company goals.What You Have6+ years of experience in a software engineering management role, leading teams focused on infrastructure/platform.Expertise in cloud infrastructure (AWS, GCP), observability, CI/CD, and platform engineering.Proven track record of building highly engaged and high-performing engineering teams, with a strong pull for talent and experience coaching engineers at scale.Experience hiring and growing leaders (both managers and senior ICs) on your team.Strong product and customer focus, balancing technical depth with business impact.Experience with enterprise software features like permissions, APIs, integrations, and analytics.Excellent communication and collaboration skills, with a track record of partnering with product, design, and other engineering leaders.Compensation Range$300,000 - $360,000 USDPlease find our CA applicant privacy noticehere.Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailinginterview-help@harvey.ai.Compensation Range: $300K - $360K

Location: San Francisco

Salary range: None - None

Engineering Manager, Document Processing

Why HarveyHarvey is a secure AI platform for legal and professional services that augments productivity and automates complex workflows. Harvey uses algorithms with reasoning-adept LLMs that have been customized and developed by our expert team of lawyers, engineers and research scientists. We’ve found product market fit and are scaling our team very quickly. Some reasons to join Harvey are:Exceptional product market fit: We have partnered with the largest law firms and professional service providers in the world, includingPaul Weiss, A&O Shearman,Ashurst, O'Melveny & Myers,PwC, KKR, and many others.Strategic investors: Raised over$500 millionfrom strategic investors including Sequoia, Google Ventures, Kleiner Perkins, and OpenAI.World-class team: Harvey is hiring the besttalentfrom DeepMind, Google Brain, Stripe, FAIR, Tesla Autopilot, Glean, Superhuman, Figma, and more.Partnerships: Our engineers and researchers work directly with OpenAI to build the future of generative AI and redefine professional services.Performance: 4x ARR in 2024.Competitive compensation.Role OverviewHarvey is building the future of legal work, and we’re looking for an Engineering Manager to help lead the charge. Our Document Processing team sits at the core of our platform—enabling our AI systems to make sense of massive troves of legal documents. From OCR to vector storage, our systems must be fast, accurate, and scalable to meet the demands of the top law firms in the world.You’ll lead a team of exceptional engineers to extend our capabilities, push the boundaries of what’s possible in document understanding, and ensure our infrastructure scales with our users.We move with urgency, bias toward simplicity, and expect our leaders to be hands-on when needed. If you’re energized by ownership, decisive execution, and solving real user problems, we'd love to hear from you.What You’ll DoLead and grow a team of world-class engineers working on document ingestion, understanding, and retrieval.Define and execute a long-term technical roadmap for our document processing systems that aligns with Harvey’s product vision and the needs of our customers.Collaborate closely with Product, Infrastructure, and Applied AI teams to design robust systems that bridge cutting-edge research and production readiness.Stay hands-on: unblock engineers, participate in architecture reviews, and dive into code when needed.Cultivate a culture of engineering excellence, thoughtful experimentation, and continuous improvement.What You Have2+ years of experience in a software engineering management role, leading teams operating in technically complex domains.A track record of leading high-performing, engaged engineering teams.A strong foundation in backend systems, with 5+ years of hands-on experience designing and operating distributed systems in a cloud environment.Direct experience in architecting or scaling document ingestion and processing, search systems, or data infrastructure (e.g. OCR pipelines, Elasticsearch, vector databases).Compensation Range$250,000 - 300,000 USDPlease find our CA applicant privacy noticehere.Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailinginterview-help@harvey.ai.Compensation Range: $250K - $300K

Location: San Francisco

Salary range: None - None

Engineering Manager, Product

Why HarveyHarvey is a secure AI platform for legal and professional services that augments productivity and automates complex workflows. Harvey uses algorithms with reasoning-adept LLMs that have been customized and developed by our expert team of lawyers, engineers and research scientists. We’ve found product market fit and are scaling our team very quickly. Some reasons to join Harvey are:Exceptional product market fit: We have partnered with the largest law firms and professional service providers in the world, includingPaul Weiss, A&O Shearman,Ashurst, O'Melveny & Myers,PwC, KKR, and many others.Strategic investors: Raised over$500 millionfrom strategic investors including Sequoia, Google Ventures, Kleiner Perkins, and OpenAI.World-class team: Harvey is hiring the besttalentfrom DeepMind, Google Brain, Stripe, FAIR, Tesla Autopilot, Glean, Superhuman, Figma, and more.Partnerships: Our engineers and researchers work directly with OpenAI to build the future of generative AI and redefine professional services.Performance: 4x ARR in 2024.Competitive compensation.Role OverviewHarvey is redefining what’s possible in legal work by combining cutting-edge AI with intuitive product experiences. As we scale rapidly and take on increasingly complex use cases, we’re expanding our product engineering team to accelerate our ability to ship fast, delight users, and build infrastructure that scales with us.As an Engineering Manager for Product Engineering, you’ll lead teams of fullstack engineers building the core product surfaces that lawyers and legal professionals use every day—from complex workflows and collaboration tools to elegant user interfaces powered by sophisticated backend systems. This role is equal parts product intuition and technical execution. You’ll be trusted to make fast, high-quality decisions, ship impactful features, and grow a team that embodies engineering excellence.We move with urgency, bias toward simplicity, and expect our leaders to be hands-on when needed. If you’re energized by ownership, decisive execution, and solving real user problems, we'd love to hear from you.What You’ll DoLead fullstack engineering team(s) building user-facing features across our web product.Collaborate closely with Design, Product, and AI teams to identify and execute on high-impact initiatives.Help define and evolve the architecture for a fast-moving, AI-powered application.Hire, grow, and retain exceptional engineers who thrive in a high-trust, high-impact environment.Foster a culture of simplicity, quality, and continuous improvement.Contribute to code and architecture reviews, unblock teams, and lead by example when needed.Work closely with cross-functional partners to align product initiatives with company goals.What You Have2+ years of experience in a software engineering management role leading fullstack product engineering teams, preferably in high-growth environments.5+ years of experience as a fullstack or backend product engineer.A track record of leading high-performing, engaged engineering teams.Strong product sense and an instinct for balancing speed, quality, and user impact.Experience with modern frontend frameworks (e.g. React) and backend systems (e.g. Python, Node, Go).A plus: Exposure to AI-powered applications or complex internal tools.Compensation Range$250,000 - 300,000 USDPlease find our CA applicant privacy noticehere.Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailinginterview-help@harvey.ai.Compensation Range: $250K - $300K

Location: San Francisco

Salary range: None - None

APAC User Ops Manager

Why HarveyHarvey is a secure AI platform for legal and professional services that augments productivity and automates complex workflows. Harvey uses algorithms with reasoning-adept LLMs that have been customized and developed by our expert team of lawyers, engineers and research scientists. We’ve found product market fit and are scaling our team very quickly. Some reasons to join Harvey are:Exceptional product market fit: We have partnered with the largest law firms and professional service providers in the world, includingPaul Weiss, A&O Shearman,Ashurst, O'Melveny & Myers,PwC, KKR, and many others.Strategic investors: Raised over$500 millionfrom strategic investors including Sequoia, Google Ventures, Kleiner Perkins, and OpenAI.World-class team: Harvey is hiring the besttalentfrom DeepMind, Google Brain, Stripe, FAIR, Tesla Autopilot, Glean, Superhuman, Figma, and more.Partnerships: Our engineers and researchers work directly with OpenAI to build the future of generative AI and redefine professional services.Performance: 4x ARR in 2024.Competitive compensation.Role OverviewHarvey is looking for a User Operations Manager to lead our Sydney team as part of our global 24/7 support operations. Based in our Sydney office with a structured hybrid schedule (3 days in office, 2 days remote), you'll be instrumental in establishing our local office culture while managing a small but high-impact team focused on delivering exceptional customer support.Reporting directly to the Head of User Operations, you will play a crucial role in ensuring a seamless, high-quality experience for our clients. As part of our founding Sydney leadership team, you'll have the unique opportunity to shape our local operations while collaborating closely with global User Operations and cross-functional teams to drive continuous improvement.This is an exciting opportunity for a customer-centric leader who thrives in a fast-paced environment, values professional growth, and is passionate about building high-performing support teams from the ground up.What You’ll DoLead and manage a small team of User Operations Specialists, fostering a culture of client-first problem-solving and operational excellence.Ensure best-in-class customer support by refining processes and optimizing support workflows.Drive efficiency and scalability in customer support by developing self-service resources, knowledge bases, and automation strategies.Monitor team performance and KPIs, ensuring alignment with company-wide goals for client satisfaction and operational effectiveness.Collaborate with Product, Engineering, and Go-to-Market teams to ensure smooth escalation processes and feedback loops for product improvements.Oversee support tooling and infrastructure, particularly leveraging Freshdesk, to enhance client interactions and streamline operations.Analyze support data to identify trends, improve processes, and enhance overall user experience.Hire, train, and develop team members, ensuring a high level of expertise and continuous learning within the team.What You Have4+ years of experience in a customer support or user operations role, with at least 2 years in a leadership capacity.Proven experience managing and scaling support teams in a fast-paced environment.Strong ability to balance strategic thinking with hands-on execution in daily support operations.Experience supporting enterprise and mid-market clients, with a focus on white-glove service and operational efficiency.Deep familiarity with Freshdesk or similar customer support platforms.Excellent problem-solving skills and a data-driven approach to decision-making.Strong communication and collaboration skills, with experience working cross-functionally across Product, Engineering, and Customer Success teams.Proficiency in Korean or Japanese is highly valued, enabling direct support for our diverse customer base and team coaching.A passion for customer experience and a drive to continuously improve support processes and outcomes.Additional Information for PostingsLocation: Sydney, NSW (Hybrid with flexibility)Work eligibility: Must have valid Australian work rights; Harvey does not currently offer visa sponsorship for this roleWhat We OfferBe part of building something special as a founding member of our Sydney teamStructured hybrid working arrangement: 3 days in our Sydney office, 2 days working from homeOpportunities to work on cross-functional projects and initiatives that impact user operations company-widePlease find our applicant privacy noticehere.Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailinginterview-help@harvey.ai.

Location: Sydney

Salary range: None - None

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